My wife and I requested a room in a quiet location. We were given 306. At 2 a.m. there was a lot of yelling outside our door as well as people cursing and swearing at each other. I waited until 2:30 a.m. and called for security to resolve the situation. The desk clerk told me she was security and she would handle it. Not too successfully. The yelling stopped outside our door but continued next door in 308 until 3:30 a.m..At check out the clerk asked me how things went and I told her. She checked to see who was in 308 and said she knew who they were and was not surprised at the noise! My question is if the staff knows we want a quiet room; and the staff knows there are thoughtless people booked next to us; why put us in that room? Breakfast was fine for the most part; room was clean and comfortable. Hotel is being renovated.
- Official Description (provided by the hotel):
- This premier Midland's only full service hotel in the Southern Georgian Bay area. The hotel recently received the prestigious Director's Award from Best Western International. CAA/AAA awarded the Highland Inn a Three-Diamond Rating. The hotel offers 122 recently renovated guest rooms with a variety of suites. Our enclosed Garden Atrium is a tropical garden featuring trees and lush foliage. Here you will enjoy the heated indoor pool, hot tub and sauna. Two restaurants on site. ... more less
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- Also Known As:
- Best Western Midland
- Midland Best Western
- BEST WESTERN Highland Inn & Conference Centre Midland, Ontario