I am writing this review because I was looking for somewhere to book a room and was utterly disappointed with the customer service provided. I called and inquired about a room and was given a specific rate which I was told included continental breakfast. Then I was offered the rental of the cottage because were a party of 5 for a certain price. I was asked to call back to make arrangements for my stay because there was a customer there in person. I called back and ended up speaking to someone totally different who said that I could not have the cottage for the rate quoted to me and that the room rate no longer included the continental breakfast. I did book the room as I was in such a fluster. After speaking with the people that I was travelling with, we all decided that the treatment didn't deserve our business and I called and cancelled right away. They either need to get their staff all on the same page as far as rates and details included, or get only one person to deal with bookings. Very, very dissatisfied and glad I will not have to deal with that in person.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Priceline, Odigeo and Agoda so you can book your The Shamrock Motel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Shamrock Motel Midland, Ontario