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“Excellent value” 3 of 5 stars
Review of Comfort Inn Owen Sound

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Comfort Inn Owen Sound
2.0 of 5 Hotel   |   955 9th Avenue East, Owen Sound, Ontario N4K 6N4, Canada   |  
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Hotel amenities
Ranked #5 of 10 Hotels in Owen Sound
Ottawa, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Excellent value”
3 of 5 stars Reviewed October 23, 2013

Room was clean, bathroom too. Smelled stuffy though. Tried to switch on the AC but it wasn't working. Just opened the patio door to let in the fresh fall air. Bed had clean and fresh linens, and was very comfortable. Liked the desktop outlet for my laptop. Early departure of a noisy truck was the only annoyance during the night. Included breakfast was plain but sufficient. Coffee was great. Got a very good rate by booking online in advance. Check-in and express check-out were a breeze. Overall an excellent value for the night's stay.

  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerOS, General Manager at Comfort Inn Owen Sound, responded to this review, October 29, 2013
Thank you for taking the time to post a review about Comfort Inn Owen Sound. We are very sorry you could not get the AC unit to work front desk is always available to help with issues like this, in the future do not hesitate to call. Thank you again and we look forward to seeing you on your next visit.
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102 reviews from our community

Traveler rating
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    13
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Any
English first
Owen Sound, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 22, 2013

Great experence the staff ate very friendly the room was nice and clean and very roomy and comfortable the location of the hotel is very close to everything the front desk staff was very helpful had gave us lots of choices on where to go for dinner and told us about the downtown shopping area we will be back to stay forsure

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerOS, General Manager at Comfort Inn Owen Sound, responded to this review, October 28, 2013
Thank you butterflyanger for taking the time to review Comfort Inn Owen Sound. We are extremely pleased you enjoyed your visit and look forward to seeing you in the future.
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Newmarket, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 21, 2013

I did not make a reservation as my final destination was not determined earlier in the day. I stay at Comfort Inns frequently and this CI had no surprises. Quick registration, clean room and helpful staff. Hotel is close to many restaurants and shopping in Owen Sound. It will be a definate stop again when I am in the area.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerOS, General Manager at Comfort Inn Owen Sound, responded to this review, October 22, 2013
Thank you Frank P for taking the time to review Comfort Inn Owen Sound. We are glad you enjoyed the clean rooms and helpful staff. We look forward to seeing you on your next visit.
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Toronto, Canada
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 19, 2013

This hotel sits high on a hill and the view is amazing. We weren't expecting too much, hadn't researched, just wanted to get away and see the fall foliage. It was a lovely surprise to find such a nice, clean, updated hotel at an affordable price.

Room Tip: We always prefer a drive-up room. There's less lugging of bags. There was a $10 charge here fo...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerOS, General Manager at Comfort Inn Owen Sound, responded to this review, October 21, 2013
Thank you Linda M for taking the time to post a review. We are very happy you enjoyed your stay with us and hope to see you return in the future.
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Hamilton, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed September 16, 2013

This hotel needs updating badly. The room smelled old and musty; air-conditioning unit was very old and noisy. Didn't refresh the air. Carpets were dirty; room was small. Very noisy at night with other travellers. have stayed at other Comfort Inns a lot. None as bad as this. I wouldn't recommend this to anyone. Expensive as well.

  • Stayed September 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerOS, General Manager at Comfort Inn Owen Sound, responded to this review, October 2, 2013
Thank you for taking the time to post a review. We are extremely sorry your stay was not as expected. Comfort Inn is currently undergoing upgrades that address your concerns. It is unfortunate that another guests noise levels added to your unpleasant stay. At comfort Inn we take any noise issues very seriously. Front desk promptly handles any noise issue as soon as we become aware of the issue. Please join us for another stay so you can enjoy the new upgrades.
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Poplar, Wisconsin
Top Contributor
53 reviews 53 reviews
14 hotel reviews
Reviews in 30 cities Reviews in 30 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed September 5, 2013 via mobile

Upon checking we asked for our room to be on the first floor and this was done. I was disappointed they have no laundry service but they do provide laundry service from an outside source which works. Very nice staff!!!

  • Stayed September 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerOS, General Manager at Comfort Inn Owen Sound, responded to this review, October 1, 2013
Thank you for taking the time to post a review. We are very glad to hear you enjoyed your stay. We do apologize for any inconvenience in regards to the laundry our outside service does offer same day return. Thank you again for taking the time to review us we look forward to seeing you on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guelph, Canada
Senior Contributor
47 reviews 47 reviews
24 hotel reviews
Reviews in 26 cities Reviews in 26 cities
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed August 31, 2013 via mobile

Although the staff did what they could to help us, this is not a very good hotel. The first room we were given smelled like someone was belching sausage all day before we got there and there were 2 huge footprints on the couch???? They quickly changed us and the next room was much better smelling but in no time my wife was stuffed up completely. I have never seen her like this before. We also struggled to get the room cool because the controls didn't seem to make a lot of sense. That may have been my stupidity more than anything but they weren't exactly user friendly. We booked for 2 nights and left after night one and forfeited our payment because it was booked through a third party. Don't think I would stay at a pet friendly hotel again.

Stayed August 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerOS, General Manager at Comfort Inn Owen Sound, responded to this review, October 1, 2013
Thank you for posting your review. We apologize your stay was not as expected and I assure you these situations are not common as our house keeping staff works very hard. The A/C units are pretty simple to work but to someone who has never seen one before we understand it can be hard, please never hesitate to contact the front desk at any time if you ever have an issue.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Owen Sound

Address: 955 9th Avenue East, Owen Sound, Ontario N4K 6N4, Canada
Phone Number:
Location: Canada > Ontario > Grey County > Owen Sound
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #5 of 10 Hotels in Owen Sound
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Owen Sound 2*
Number of rooms: 60
Official Description (provided by the hotel):
The Comfort Inn provides warm hospitality, excellent customer service and clean comfortable rooms. We are conveniently located on the conjunction of four major highways 6-10-21 and 26. We have all the amenities you're looking for... Free Sunshine Breakfast, wireless internet, daily newspaper, local calls, and guest computer. Your Home Away From Home! ... more   less 
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Also Known As:
Comfort Inn Owen Sound Hotel Owen Sound
Owen Sound Comfort Inn
Comfort Inn Owen Sound Ontario

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