Although this hotel advertises itself as "Pet Friendly" it really isn't. We reserved a pet friendly room at this hotel for two nights. There was an additional charge for our dog which we were aware of and found the additional charge to be reasonable. No problem at this point.
After a day long drive we arrived at the Comfort Inn in Pembroke only to be told when we registered that although our dog was allowed to stay in the room with us, we COULD NOT LEAVE THE DOG ALONE in the room! This was not mentioned at the time of our reservation and is not indicated anywhere on their website. When we mentioned this to the proprietor we were informed that this is a standard policy for 'pet friendly' hotels. This is the first time we've encountered this and we've been travelling with dogs for the last 17 years.
What is the point of this Comfort Inn calling itself pet friendly when you can't even go out for a meal or shopping without bringing your pet with you. During warm weather this is impossible since it can be deadly to leave a pet in a car on a warm day even for 5 minutes!
The proprietor contacted other 'pet friendly' hotels in Pembroke and we were able to find alternate accommodations that allowed us to leave our dog alone. Strange thing is that one of the hotels is part of the same chain that includes Comfort Inns. So much for being a standard policy when 2 out of 3 pet friendly hotels allow pets to be left alone.
- Official Description (provided by the hotel):
- The newly renovated Comfort Inn Pembroke is 100% smoke free. All guest rooms have a 32 inch flat screen television, refrigerator, microwave, wireless internet, hair dryer, coffee maker, iron and board. Ground floor rooms have patio door access. Enjoy a complimentary breakfast in the new breakfast room. Items include eggs, bacon or sausage, freshly made waffles, yogurt, fresh fruit, assorted breads and cereal, juice, coffee and tea. The only hotel overlooking the Ottawa River in Pembroke, The Pembroke Comfort Inn offers a large back yard for you to relax in. Putt 9 holes, BBQ your dinner or just lounge on our sundeck and enjoy the sun. ... more less
- Reservation Options:
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- Also Known As:
- Comfort Hotel Pembroke
- Comfort Inn Pembroke, Ontario
- Pembroke Comfort Inn