This is a decent Sheraton that could make some upgrades to its operations. While check-in is always handled very well, the restaurant service is inconsistent. Some staff are very helpful and efficient, while others move at a glacial pace and seem content to bring one item to one table at a time, rather than sweeping over a few tables. There is a relatively good breakfast buffet so that the travller in a hurry can get food, but coffee service and getting a final bill can either be quick or frustratingly slow. Check out is automated and hs always been accurate. There is a very small fitness facility down in the baseent of the hotel, but there is free access to a much larger and better-equipped gym in an adjacent building - ask for directions!
Rooms in the main (west) tower are in much better shape than those in the east tower though my bed on my latest trip was like granite. If there is a repeat of that, I will not return.
- Official Description (provided by the hotel):
- Sheraton Parkway Toronto North Hotel in Richmond Hill has one of the largest convention centers in Toronto. Our hotel features an on-site Spa, 30 meeting rooms, and is close Canada's Wonderland. ... more less
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- Also Known As:
- Sheraton Parkway Toronto North Hotel Richmond Hill
- Sheraton Hotel Richmond Hill
- Sheraton Richmond Hill
- Richmond Hill Sheraton
- Sheraton Parkway Toronto North Richmond Hill, Ontario