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“July 10-15” 5 of 5 stars
Review of Sheraton Montreal Airport Hotel

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Sheraton Montreal Airport Hotel
3.5 of 5 Hotel   |   555 Boulevard McMillan, Dorval, Quebec H9P 1B7, Canada   |  
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Breakfast for 2 Included
Ranked #3 of 7 Hotels in Dorval
Mesa, Arizona
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“July 10-15”
5 of 5 stars Reviewed July 25, 2014

Sheraton Hotel - YUL Airport
We were in Montreal for a wedding arriving on July 10 through 15. We arrived on a Redeye and where able to get early checkin. We were very grateful for that. We took the shuttle to the hotel. Amazing as you are right at the airport, and I think I only heard one or two planes take off while we were there. The hotel has been complete renovated. The bed was very comfortable, room clean and the ac worked well. The only comment I would make was that there was no mirror in the room, so getting ready for the wedding, you both have to share the mirror in the bathroom.

We had breakfast there and you have a buffet option available also. Food was ok, the service was good, quick and friendly.

They do have a workout room that look new and clean.

The location of the hotel is fantastic. Just a short walk and you are at the train station and bus station. So easy to get right downtown and jump on the metro.

We would stay at this hotel again. Easy walking distance to the Dorval shopping mall, train station and bus terminal.

Room Tip: Surprisingly quiet, AC was excellent and aircraft taking off was an issue for us.
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  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review, July 27, 2014
Thank you for staying with us and your feedback. Great to read you enjoyed your stay. Hopefully we will be seeing you again. Best regards, Kevin.
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324 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
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Montreal
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 24, 2014

Traveled by Air Canada - NEVER doing that again! - and late getting into Montreal. Aircrew never said a word and got to next gate with all luggage but would not let us on - #%^*+{¥ attitude problem with Air Canada employee and plane departed with many empty seats and 15 very angry travelers. Had to wait 24 hours to depart.
However, got booked at this SPG hotel and very nice and staff so friendly. They took care of us and for sure because we are SPG members.

Room Tip: Any room and all Superior!
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review, July 27, 2014
Thank you for your feedback. We appreciate you staying with us. Best regards Kevin.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 22, 2014

The hotel has newly renovated rooms (ask for the tower instead of the donut) that are spacious and very comfortable. The front desk does an excellent job in welcoming guests and making them feel valued but that's where the service stops.

For room service, I tried calling four times each with no answer. Finally, I called the front desk and asked to have room service call me back. When, 15 minutes later, I was called back, the gentleman asked if I wouldn't prefer coming down to the restaurant. The whole process started at 6:45 and finished, when my meal arrived, at 8.

Overall, I would recommend this hotel for a business traveler who wants a place close to the airport. Also, it is worth paying extra for the club room since they provide a very generous spread for guests.

Room Tip: Avoid the donut - tower rooms are newly renovated and very spacious.
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  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review, July 27, 2014
Thank you for taking the time to review the hotel. We do appreciate your feedback. The garden section has newly renovated rooms as well so you will not be disappointed. My sincere apologies for the level of service from room service. No excuses this should not have happened. Sincerely, Kevin.
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Toronto, Canada
Top Contributor
52 reviews 52 reviews
32 hotel reviews
Reviews in 35 cities Reviews in 35 cities
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed July 8, 2014

We stayed at two airport hotels and this one was certainly the best. Rooms are clean and comfortable. Ask for one on the opposite side of runways for noise. You do pay for parking.
Hotel restaurant service was poor. Great pool and outdoor space which needs dome updating but it's large and a nice bonus. Great fitness centre.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review, July 11, 2014
Thank you for choosing us for your stay in the airport area. We do appreciate your feedback and hope to see you once more. Best regards, Kevin.
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Toronto, Canada
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 24, 2014

Hello this hotel is ok if your transiting through Montreal. The hotel has the nick name of the Doughnut because its round and could be a little walk to your hotel. Food is good but nothing to do around the hotel. overall an adequate short term airport hotel. I stay here every month at least two times.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 19, 2014

Certainly lived up to the Sheraton brand, with a clean, modern and quiet hotel despite being right next to the airport. We particularly liked the seamless indoor and outdoor pool whereby you can glide in between both indoor and outdoor. Perfect stay for us in Montreal.

Stayed June 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review, June 26, 2014
Terrific to read you enjoyed your experience with us. We do appreciate your feedback. Best regards, Kevin.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
27 reviews 27 reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 19, 2014

As far as airport area hotels go, this one is a winner. Very modern and clean decor, friendly staff, very close to the airport, and best of all the beds are incredibly comfortable and clean. Can't go wrong here.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review, June 26, 2014
Thank you very much for your kind words. Great to read you enjoyed the renovation work that has taken place here at the hotel and the level of service we provide. Much appreciated, Kevin.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Montreal Airport Hotel

Address: 555 Boulevard McMillan, Dorval, Quebec H9P 1B7, Canada
Phone Number:
Location: Canada > Quebec > Dorval
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 7 Hotels in Dorval
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Montreal Airport Hotel 3.5*
Number of rooms: 465
Official Description (provided by the hotel):
Situated on 2 acres of landscaped gardens, our hotel offers a beautiful backdrop for meetings, weddings, and other events. We also provide complimentary shuttle service to Montreal's Trudeau airport. ... more   less 
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Also Known As:
Hilton Montreal Airport
Hilton Dorval
Dorval Hilton
Hotel Montreal Aeroport Airport

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