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“exceptional best western” 5 of 5 stars
Review of BEST WESTERN PLUS Montreal Airport Hotel

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BEST WESTERN PLUS Montreal Airport Hotel
3.0 of 5 Hotel   |   13000 Cote De Liesse, Dorval, Quebec H9P 1B8, Canada   |  
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Ranked #4 of 7 Hotels in Dorval
San Frncisco CA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“exceptional best western”
5 of 5 stars Reviewed 1 week ago

remarkably good airport hotel: clean, spacious room, attractive bathroom, generous bed linens and towels, minimal jet noise and a surprisingly good dining room. All this and we paid $114.00 US. Strong reommendation for this best western @ montreal airport. however, avoid the montreal quality inn @ the airport: noisy, old, worn out. dinner at the gatus dining room at best western was superb. the included breakfast was excellent. loved this house.

Room Tip: rooms with decent view have runway exposure. however noise insulation is very good.
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  • Stayed December 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Myriam P, Front Office Manager at BEST WESTERN PLUS Montreal Airport Hotel, responded to this review, 1 week ago
Dear Mr. Brown,

I wish to thank you for taking the time to share your experience at our property, good comments are always welcomed and much appreciated.

We are glad to know that you enjoyed your stay with us and hope to see you again soon!

Thank you again for your great review.

Do not hesitate to contact us anytime at 514-631-4811 or 1-800-361-2254.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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317 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
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English first
Newmarket, Canada
Top Contributor
71 reviews 71 reviews
11 hotel reviews
Reviews in 32 cities Reviews in 32 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Both my sister and I had king bed rooms at this hotel late November and found the hotel welcoming, There is a free shuttle that runs every 15 mins to the airport and also to the Dorval Via train station to pick up passengers on a call basis to the front desk.
. The hotel has a full service restaurant that cooks you a free hot breakfast, an exercise room and business center to print out boarding passes etc. The room was clean, comfortable and the staff most welcoming both on check in and check out and also asking if everything was ok.

I seldom eat in hotel restaurants but was pleasanty surprised by this one both with the fresh pasta dinner and salad I chose and the choice of free breakfast items prepared and brought to your table.

Room Tip: Join Best Western frequent traveler programme as best Western does recognize members and also follow...
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  • Stayed November 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Myriam P, Front Office Manager at BEST WESTERN PLUS Montreal Airport Hotel, responded to this review, 2 weeks ago
Dear John B,

Thank you very much for your review, we always appreciate when our guest take the time to let others know about their experience at our Best Western Dorval.

We are glad that you enjoyed your stay with us and hope to see you again soon!

Do not hesitate to give us a call anytime at 514-631-4811 or 1-800-361-2254.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Top Contributor
71 reviews 71 reviews
34 hotel reviews
Reviews in 38 cities Reviews in 38 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent one night at this hotel after coming back from a trip to Peru recently. It was convenient for us since our house is in Ottawa. We took their Park and Fly Package and with it were able to leave our car 12 nights at the Park and Fly gated parking lot close by and stay at the hotel the last night of our trip for a total price of $202 including the breakfast. There is a 24 hours shuttle service to and from the airport - every 30 minutes. Our room had two double beds, was clean and quiet. After a long day in airports it was a welcome break.

  • Stayed November 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Myriam P, Front Office Manager at BEST WESTERN PLUS Montreal Airport Hotel, responded to this review, 2 weeks ago
Dear DidiD26,

Thank you very much for taking time to share your recent experience at our hotel, it is very appreciated.

We are glad that you enjoyed your stay with us and hope you will come back again soon!

Do not hesitate to contact us anytime at 514-631-4811 or 1-800-361-2254.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Remscheid, Germany
Top Contributor
55 reviews 55 reviews
23 hotel reviews
Reviews in 43 cities Reviews in 43 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

whenever your flight leaves early in the morning and you don't want to spend a fortune, this Hotel is a good choice.

The rooms are a bit worn out.

The Service is very friendly and efficient. It is a bit tricky to reach the hoitel with all the different roads in that place.

Parking has to be paid extra.

  • Stayed November 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Myriam P, Front Office Manager at BEST WESTERN PLUS Montreal Airport Hotel, responded to this review, 2 weeks ago
Dear Uwe L,

I wish to thank you for taking the time to give us your feedback regarding your recent stay with us.

We actually do not charge extra for the parking during your stay at the hotel, however, we offer special packages for long term parking.

We hope you will consider staying with us again on your next trip to Montreal!

Do not hesitate to contact us anytime at 514-631-4811 or 1-800-361-2254.
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Toronto, Ontario, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We rented a double bed size wich is way too small for 2 adults. I was very disgusted about the fact that the main blanket has no cover sheet on it and doesnt get washed in between clients.

I wouldn't recommend this hotel to anyone.

  • Stayed December 2014
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Myriam P, Front Office Manager at BEST WESTERN PLUS Montreal Airport Hotel, responded to this review, 2 weeks ago
Dear Crystel G,

Please accept our apologies for not exceeding your expectations regarding your recent stay with us, I can assure you that we take your comments into consideration.

Thank you for leaving us a feedback and please do not hesitate to give us a call anytime at 514-631-4811 or 1-800-361-2254.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 20, 2014

I stayed at this hotel twice - one night at each end of a trip to Mexico. Located very close to the airport (shuttle service is available) the rooms were very clean, linens crisp and clean and the price very reasonable. Breakfast was included and the restaurant is also open for dinner.Free wi-fi was also available.

I always wear ear plugs when sleeping but did not experience any noise issues despite being so close to the airport.

The shuttle runs on the half hour and aside from a wait (depending on the time you arrived at the stop) I experienced no problems. It would highly recommend this hotel as a choice to consider. The price (I went through price.com) was very reasonable.

  • Stayed November 2014, traveled solo
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Myriam P, Front Office Manager at BEST WESTERN PLUS Montreal Airport Hotel, responded to this review, 2 weeks ago
Dear LynOttawa,

Thank you very much for your review, we always appreciate when our guest take of their time to let others know about their experience at our property.

We hope you will consider staying with us again on your next trip to Montreal!

Do not hesitate to give us a call anytime at 514-631-4811 or 1-800-361-2254.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga, Canada
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed November 20, 2014

The hotel staff and lobby are very nice and clean.

The food in the restaurant for the included breakfast is very limited, but still very good hot and filling.

The major issue with this hotel is that it is situated 100 yards from very busy train tracks. The trains run all night at least 1 an hour if not more. Sleep is very interrupted.

I was at this hotel on business, could not get a solid nights rest. I will not be returning on any future trips.

The WiFi is as slow as dial-up. Ended up using the Data on my cell phone plan in order to get things done.

  • Stayed November 2014, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Myriam P, Front Office Manager at BEST WESTERN PLUS Montreal Airport Hotel, responded to this review, 3 weeks ago
Dear Jay R,

Thank you for taking the time to share your experience at our property.

One behalf of the entire team, I'd like to apologize if the noise coming from the train station disturbed your sleep.

We do have a large amount of rooms located far enough away from the station where we cannot hear the train noises, do not hesitate to request one of these rooms if you choose to give us another chance on your next trip to Montreal!

We hope to see you again soon!

Do not hesitate to contact us anytime at 514-631-4811 or 1-800-361-2254
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Montreal Airport Hotel

Address: 13000 Cote De Liesse, Dorval, Quebec H9P 1B8, Canada
Phone Number:
Location: Canada > Quebec > Dorval
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 7 Hotels in Dorval
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Montreal Airport Hotel 3*
Number of rooms: 108
Official Description (provided by the hotel):
An Airport property, located 2 minutes from Dorval (YUL) International airport, offering free wifi, free continental breakfast, on-site restaurant, and discounted Park and Stay rates. ... more   less 
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Also Known As:
Best Western Dorval
Montreal Airport Best Western
Dorval Best Western

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