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“Excellent Value” 4 of 5 stars
Review of Comfort Inn Aeroport

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Comfort Inn Aeroport
2.0 of 5 Hotel   |   340, Michel Jasmin | (off Cote de Liesse), Dorval, Quebec H9P 1C1, Canada   |  
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Ranked #6 of 7 Hotels in Dorval
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Excellent Value”
4 of 5 stars Reviewed August 4, 2013

Great for a short stay... location is decent because you have to drive a bit to find food. Breakfast is good, rooms are clean and comfy. Rooms have a small fridge and a coffee maker. The coffee isnt that great and has a great TV. Overall I would say comfort inn has the best value for its price. Great economical hotel!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager330, General Manager at Comfort Inn Aeroport, responded to this review, August 19, 2013
The Comfort Inn Dorval thanks you for choosing to stay with us and for taking the time to review our property. We are delighted that enjoyed your experience with us. We hope to have you back on your next trip to Dorval.

Thnak you,

Nadia Francolini
General Manager
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82 reviews from our community

Traveler rating
    11
    20
    29
    15
    7
See reviews for
24
29
8
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Quechee, Vermont
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed July 15, 2013

We always stay at this hotel when we fly out of Montreal. We recently stayed here and our car died in the parking lot blocking the gate for the secured parking. The staff was fabulous. The shuttle driver attempted to jump our car to no avail. Our insurance company did come tow the car into a space but not until we had already left for the airport. The manger and front desk clerk handled this for us or we would have missed our flight. Upon our return they recommended a mechanic a couple of blocks away who came to the hotel to get our car and fixed it promply for a fair price. I am very grateful for their service which allowed me to enjoy my vacation.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager330, General Manager at Comfort Inn Aeroport, responded to this review, August 19, 2013
The Comfort Inn Dorval thanks you for choosing to stay with us and for taking the time to review our property. We are delighted that enjoyed your experience with us. We hope to have you back on your next trip to Dorval.
,
Thank you,

Nadia Francolini
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
province of quebec
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 28, 2013

nice and clean hotel perfect for a one night stay if you have an early flight.The shuttle service is very good only 2 or 3 minutes from the aiport.The breakfast place is rather small and not to much choice.But if you only want to sleep and leave early it's perfect.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 14, 2013

Stayed due to vehicle problem. The night manager Goodwin was very pleasant, good sense of humor. He promised to match the Expedia rate we found online, and took a cash deposit. Unfortunately, come morning check out, it was discovered the rate was not honored and we were charged considerably more. The day manager said there was nothing she could do, perhaps call back later when Goodwin was working again. Very disappointed.

  • Stayed March 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager330, Manager at Comfort Inn Aeroport, responded to this review, March 15, 2013
Hi,

I'm concerned about the problems you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring this matter to my attention.

We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. Consequently, it's disappointing to learn that you're unhappy and also disapponting to see that I wasn't contacted before to assiste you with that.

Please accept my sincere apology.

Again, I want to thank you for taking the time to share your concerns with us.

We look forward to serving your future lodging needs.

Sincerely,
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Lloydminster, Canada
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 8, 2013 via mobile

Nothing too fancy but when you just need a good sleep between flights it a good choice with pick up shuttle to and from the airport. Nice rooms everything you at choice hotels chain. Only real problem no elevator....

  • Stayed March 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager330, Manager at Comfort Inn Aeroport, responded to this review, March 15, 2013
Hi, The Comfort Inn Dorval thanks you for choosing to stay with us and for taking the time to review our property. We are delighted that enjoyed your experience with us. We hope to have you back on your next trip to Dorval. Thank you Gassan
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quebec
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed January 29, 2013

room ok,
breakfast place is cramped, and breakfast is minimal
When I came back (after a week trip) , I got the key to the secured lot to recover my car, the lock was frozen, I could not get my car, the reception guy was alone and would not help, nobody around to help: this MUST be fixed.
The shuttle driver complained that his tip was not to his liking, even if the service is included in the hotel.
For the same price you can do better in the same street

  • Stayed February 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager330, Manager at Comfort Inn Aeroport, responded to this review, January 31, 2013
Hi,

Although we never enjoy hearing that one of our guests had a less than perfect stay, we feel the comments such as yours allow us to assess where we have opportunities to make improvements. Should you choose to return we encourage you to get in touch with us prior to your arrival so that we can ensure that everything for your stay is in perfect order.

Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax, Canada
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed January 22, 2013 via mobile

Stayed overnight here due to flight connections.

Hotel was a wonderful free shuttle service, definitely the biggest bonus.

Nothing good to eat within walking distance from here...

Room had a cigarette burn in our comforter and the love seat in our room had a number of stains.

The bathroom needs a facelift, and the ceiling was sagging due to a leak on the second floor.

The breakfast in the morning was lacklustre, very bland and basic. But will do in a pinch.

I can only justify staying here getting a great rate... Not worth more than $60/night.. Ever.

Stayed January 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager330, Manager at Comfort Inn Aeroport, responded to this review, January 31, 2013
Hi,

Thank you for your comment. We are committed to providing excellent service, clean facilities, and a great place to stay to everyone who walks through our doors.

We hope to have you back on your next trip to Dorval.

Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Aeroport

Address: 340, Michel Jasmin | (off Cote de Liesse), Dorval, Quebec H9P 1C1, Canada
Phone Number:
Location: Canada > Quebec > Dorval
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 7 Hotels in Dorval
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Aeroport 2*
Number of rooms: 97
Official Description (provided by the hotel):
Conveniently located only 5 minutes from Pierre Elliott Trudeau International Airport in Dorval, we offer FREE shuttle service. We offer FREE continental breakfast. We offer tastefully decorated and comfortable rooms with two double beds or one queen sized bed with a sofa-bed that can accommodate one person. Also available FREE High-Speed Internet access. The Comfort Inn Dorval Airport is a pet friendly hotel. So come along and stay a while, you'll be glad you did! The Sleep & Fly Package: An excellent package for your clients who want worry free travel. One night’s stay at the hotel, before or after their trip (advance reservations required) Long term parking for two (1) week. Free shuttle service to and from the hotel (5 :15am to 1 :00am) ... more   less 
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Also Known As:
Comfort Inn Aeroport Hotel Dorval
Comfort Inn Dorval
Dorval Comfort Inn
Aeroport Comfort Inn

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