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“Lovely and Quiet” 5 of 5 stars
Review of Fire Mountain Lodge

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Fire Mountain Lodge
3.0 of 5 Condominium   |   121 Kananaskis Way, Canmore, Alberta T1W 2X2, Canada   |  
Hotel amenities
Calgary, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
“Lovely and Quiet”
5 of 5 stars Reviewed February 8, 2012

My husband and I stayed at Fire Mountain Lodge for a week this winter and absolutely loved it. We had a three bedroom suite which was more than enough room for us. The beds were very comfortable, the kitchen was very well equipped and the entire place was beautifully decorated and charming.

Even though they were very busy, we didn't hear our neighbours at all. It was quiet and peaceful - just what we were looking for in a getaway.

It was so nice to wake up everyday and look out the huge windows and all you see are mountains.

Room Tip: We had one of the pet friendly rooms. But they are all great with the same view.
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  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_FireMtnLodge, Manager at Fire Mountain Lodge, responded to this review, February 10, 2012
Hi Ann G,

Thank you for the really positive review of our wonderful property. As you correctly pointed out, all of our suites offer amazing mountian views. I hope we can welcome you back for another relaxing mountian retreat sometime soon.

Kind regards,
-Adrian
Guest Services Manager.
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59 people have reviewed this hotel

Traveler rating
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    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Alberta
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed November 20, 2011

This was our second time staying at Fire Mountain. Apart from a couple of minor inconveniences our stay was great. The parent company Bellstar Resorts owns several properties in Canmore. Each one of them is unique in both their amenities and price. The fire mountain lodge has more of an appearance of a high end motel. .You enter your suite from an outside pathway. If your like us and you travel with pets, you'll have no choice but to stay in a 3 bedroom unit. They only have a couple of units that can accommodate pets. The unit themselves are very nice. a queen bed in the master bedroom with a TV and en-suite. The other two bedrooms each had a double bed with a TV in one of the bedrooms. The living room was quite spacious and even came equipped with a XBox. I suggest a upper unit, that way you won't hear people walking above you. the second floor also provides a better view of the mountains. If you are a senior or have difficulty with stairs.. I would suggest an alternate resort. Finally, the parking at Fire Mountain is horrible. the have support columns every 10 feet and expect two cars will fit.. the stalls are extremely narrow.
Bellstar has a very strange and complicated billing system. Your room rate can change from day to day depending on when you made your booking. Be careful to review your bill before you leave. At another Bellstar resort they overcharged us by $160.00. Thankfully, they were easy to deal with and immediately corrected the bill..

Room Tip: Get a room on the second floor.. unless you have mobility issues, then choose a main floor suite.
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  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerFML, Manager at Fire Mountain Lodge, responded to this review, November 24, 2011
Hi Cdnsun,

Great to you see you enjoyed Fire Mountain Lodge once again. We do offer alternative parking in the lot next to the lodge. Thank you so much for taking the time to write this positive review, and hope to see you again at Fire Mountain Lodge.

-Adrian
Guest Services Manager
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Top Contributor
82 reviews 82 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed September 6, 2011

Came here for the first time and was pleasantly surprised. Huge condo with amazing balcony overlooking the mountains. Very quiet, close to main street, friendly staff. Only complaint-no hot water and the larger condo's are never available for only 1 night. I didn't think a 2-night minimum booking is necessary. But, I would def stay here again.

Room Tip: Room 213 has an amazing balcony!
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  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerFML, Manager at Fire Mountain Lodge, responded to this review, September 27, 2011
Hi Shaun77,
Thank you for your review! We are very pleased to hear that you enjoyed our spacious condos with amazing views! Our property manager has looked into the problem with the hot water heater and parts have been replaced. Minimum bookings are occasionally required on some of the weekends, due to high demand. Please check back with us - we are more than happy to help you find the perfect accommodation. See you soon at our Fire Mountain Lodge!
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Ollerton, United Kingdom
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
Reviews in 31 cities Reviews in 31 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 24, 2011

I have to start by saying we were pleasantly surprised by this lodge, it is lovely and huge with so much room and the decor and cleanliness were amazing and you had everything you needed and more which was great as some places only give you 6 of this and 6 of that but this lodge had everything and not white either which was a refreshing change, our car was parked right outside our door which was wonderful and the rooms had tv's in all of them and we had a gas bbq on the balconey which we used, the balconey was a little small but the size of the lodge made up for that, the beds and pillows were cosy but the only thing we found was the duvets are winter duvets and we were roasting we thought there might be a blanket in the drawer for the summer time but there wasen't so we improvised and took the duvet out of the cover and used the cover, we did have air con but it is to loud to keep on all night especially with kids,we also heard water running at 5 am and 6am i thought it was someone up early but my husband said it was the water sprinklers coming on automatic to water the grass, bit early. other than that we had a fab time here and we would most certainly go back. all of canmore is within walking distance which was great.

Room Tip: Ask for an apartment but i think they are all the same.
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  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerFML, Manager at Fire Mountain Lodge, responded to this review, September 27, 2011
Greetings to Medicine Hat! Thank you very much for your glowing review. As a Bellstar managed property, we strive to provide exceptional experiences and we are very happy to hear that you had a fantastic time at Fire Mountain Lodge. The Strata Management of Fire Mountain Lodge advised us that the sprinkler timers are set to the early morning hours to minimise evaporation thus to conserve water. We hope to be able to rearrange the timing to get you a better sleep next time. Thank you for your input about the blankets we anticipate finding a solution with our property management. We truly hope to see you again very soon at Fire Mountain Lodge!
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Charlotte, North Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 10, 2011

Condo was in excellent condition, with fully equipped kitchen, washer/dryer, TV/cable, etc. Everything was in excellent working order and very clean. Wi-fi was good, but only in some parts of the condo. Easy access from/to Trans Canada Highway. Be sure to bring your cell phone because the office is not staffed 24 hours a day, and if you arrive after hours you will need to call another office to get your key. It was wonderful to have black-out curtains so I could go to bed before the sun set, which can be quite late in the summer in northern latitudes.

  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerFML, Manager at Fire Mountain Lodge, responded to this review, September 27, 2011
Dear Michael,
Thank you for your positive review of Fire Mountain Lodge. We are very happy to hear that you enjoyed your stay with us! Thank you for pointing out the experienced difficulty to get your keys. We contact our guests prior to arrival via phone or eMail and we will pay special attention in the future to provide detailed information to our guests for a smooth arrival. Please also note that on site you will find an intercom to contact our support office if you need assistance or have any questions. We look very much forward to welcoming you again soon at Fire Mountain Lodge or at one of our other properties in AB or BC. See you soon Michael!
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Edmonton, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 4, 2011

Our family stayed here for a short spring getaway away and we had a great time. The suite was very attractive clean, and quiet. It was also well-stocked for self-catering and the beds were quite comfortable. There is a hot tub on site, and we enjoyed that too.

The only real downside for us was the parking. The spaces are ridiculously small and the parking area itself is very cramped. Luckily, it wasn't busy while we were there.

It would also be nice if there were a few restuarants or even a coffee place close by. Maybe someday.

  • Stayed April 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerFML, Manager at Fire Mountain Lodge, responded to this review, September 27, 2011
Hi KattBlue,

We are excited that you enjoyed your stay and that you were pleased with the comfort of your clean and quiet suite! We feel sorry, that you discovered the parking as a downside of your stay. Besides the smaller parking spots in our covered parking area, we offer additional open air parking in front of the property. Restaurants are in reach within two blocks, with more on the way! For the first, hot coffee in the morning, we do supply fair trade coffee and a coffee maker in each unit so you may not even wish to leave your cozy suite. We look very much forward to your next visit!!
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Calgary, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 28, 2011

Was here for a bachelorette party and the accommodations were exactly what we hoped for. Being that it was a three bedroom with 8 girls it fit us perfect. The only few problems that we had were that a few main essentials were missing from the kitchen. When asked for the items the front desk did not help us out! Also they lack an ice machine on the premises.

  • Stayed July 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerFML, Manager at Fire Mountain Lodge, responded to this review, September 27, 2011
Hi TashaRY,

Thank you for taking the time to write a review on TripAdvisor. We are happy to hear, that you enjoyed our suites for your Bachelorette party! We do endeavour to respond to guest requests immediately, and are therefore really sorry that your demand for supplies went unheeded. Our property does not offer an ice machine on site. We equipped each suite with its own ice trays in the kitchen fridge freezer to provide an alternative solution. It will be our pleasure to welcome you again for any future celebration: weddings, birthdays, family reunions, or even the short weekend get-away without the little kinks!
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Additional Information about Fire Mountain Lodge

Address: 121 Kananaskis Way, Canmore, Alberta T1W 2X2, Canada
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites
Hotel Style:
Ranked #9 of 20 Specialty lodging in Canmore
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Fire Mountain Lodge 3*
Official Description (provided by the hotel):
Fire Mountain Lodge mixes the amenities of a resort experience with the privacy and independence of your own condo. Stunning views of the famed Three Sisters peaks, Lawrence Grassi Ridge and Rundle Mountain draw the breathtaking outdoors into every room, while the urban-inspired interiors entice you to stay for good. Resort Amenities •Outdoor hot tub (open year-round) •Exercise room with men's and women's change rooms •Covered parking •High speed Internet access. ... more   less 
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Also Known As:
Fire Mountain Hotel Canmore
Fire Mountain Lodge Canmore, Alberta

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