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“Excellence on so many levels!” 5 of 5 stars
Review of Falcon Crest Lodge

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Falcon Crest Lodge
3.5 of 5 Hotel   |   190 Kananaskis Way, Canmore, Alberta T1W 3K5, Canada   |  
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Ranked #1 of 33 Hotels in Canmore
GreenLeadersGold level
Edmonton, Canada
1 review
“Excellence on so many levels!”
5 of 5 stars Reviewed April 26, 2014

We stayed for 3 nights - the King Suite was beautiful, very comfortable - allowed us to relax and enjoy our mini vacation. Clean and lots of attention to detail daily to ensure we were comfortable. Staff very friendly and helpful. We will stay again for certain!

Stayed April 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLManager, General Manager at Falcon Crest Lodge, responded to this review, April 27, 2014
We are so pleased to hear that you will consider staying with us again. We enjoy making this a "home away from home", for you and your family. We thank you for taking the time to spread the word about your stay with us.

Please remember we do offer special "repeat guest" rates for any future stays with us.

Cory Haggar
General Manager
403-678-6150
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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910 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (228)
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English first
Saskatoon, Canada
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 23, 2014

We had our hotel rooms booked for what should have been our stay at Falcon Crest from the 22nd of April until the 25th. We were super excited as this was our first getaway without the kids! Unfortunately while we were en route to Canmore, something blew in our car. After calling the hotel to inform them we had to cancel our rooms and expecting the loss of our money. We were pleasantly pleased that they credited us and will allow us to stay with them another time! I appreciate the accommodation for this and we are very excited to stay there in the future!

Stayed April 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLManager, General Manager at Falcon Crest Lodge, responded to this review, April 24, 2014
We pride ourselves on making sure that both new, present and future guests are always satisfied with our customer service levels. I am pleased to know that you value what we were able to do for you, so we can see you at another time.

We look forward to seeing you when you stay with us in the future.

Cory Haggar
General Manager
403-678-6150
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 23, 2014

Stayed in falcon lodge recently and was very impressed. Our apartment was more than adequate- spotless, loads of supplies, and beautifully furnished. Plenty of space and a nice fire. Easy driving distance or Banff. Also very nice outdoor hot tub to enjoy which wasn't at all over crowded- we had it to ourselves. There are books about the area which can be taken out at the library at reception too.
Excellent value overall!!

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLManager, General Manager at Falcon Crest Lodge, responded to this review, April 24, 2014
We are pleased to hear that your stay with us was a comfortable one. We work hard at ensuring this is a "home away from home", so that your stay is a memorable one, and it sounds as if we accomplished this for you. Thank you for sharing a review with new, and potential guests.

We do offer special rates for "repeat guests", please consider this the next time you are visiting the Canadian Rockies.


Cory Haggar
General Manager
403-678-6150
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
1 review
5 of 5 stars Reviewed April 23, 2014

My husband and I stayed here during our honeymoon, and I couldn't have asked for a better experience. He had kept the destination a surprise, so I had no idea that we were even headed to Canada until we boarded the last of 3 planes. It was such a pleasure to arrive to this lovely little hotel after a very long day of traveling following an equally long wedding day! We stayed for a week. Our room had a lovely view with a fireplace, full kitchen and a balcony with a full sized gas grill. The room was spotless, the service impeccable and the location can't be beat. We were an easy drive to plenty of stores, restaurants and of course all that Banff National Park has to offer (without the Banff hotel prices!) We really appreciated the convenient underground parking and the free park pass which saved us about $20/day. We truly felt at home and can't wait to return. It was a magical trip.

Room Tip: Ask for a room with a mountain view on the 2nd or 3rd floors!
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLManager, General Manager at Falcon Crest Lodge, responded to this review, April 23, 2014
We are so pleased to hear that your stay with us was magical. It sounds as if you were able to enjoy many of the modern amenities that we supply for our guests. It is so nice to hear that even with 3 airplane rides, you will return to visit us again in the future.

We do offer special 'repeat guest' rates, the next time you make a reservation make sure to mention you have stayed with us before.

Cory Haggar
General Manager
403-678-6150
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 20, 2014

This is about the 5th time we have stayed at the Falcon Crest, and it did not disappoint! Although it was a busy weekend, all the staff were more than helpful and cheerful and the room and amenities are excellent - even have jigsaw puzzles and games in the hallways for customers to use - and not just kiddie ones! Our only disappointment was with the IndoChine restaurant on the premises: there are so many excellent places to eat in Canmore and this is definitely NOT one of them! But I suspect this is a private franchise and has nothing to do with the hotel itself.

Room Tip: Rooms on the south side would have sunshine and a better view of the mountains than those on the nor...
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLManager, General Manager at Falcon Crest Lodge, responded to this review, April 23, 2014
We are so pleased to hear that you came to visit us again. We do pride ourselves on offering both the best amenities, and amazing staff so that guests will come and see us, again and again.
We do hope we can continue to provide you with a "home away from home", and look forward to seeing you again in the future.

Thank you for taking the time to write a review.

Cory Haggar
General Manager
403-678-6150
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 10, 2014

My husband decided to surprise me for my birthday and take me to the Falcon Crest our favorite hotel for the weekend. Once again it did not disappoint. My husband decided to send me to the spa and he cooked me the best dinner. He said he called down to the front desk and was able to get some extra cooking items to make my dinner perfect. The hotel thinks of everything!!!! The staff at the hotel made us feel very comfortable, the rooms are very cleaned and will kept. The only bad part was heading back to Calgary! Thanks again Falcon Crest, another awesome stay!!!!

Room Tip: Pay the extra for a room with a view, worth every penny.
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLManager, General Manager at Falcon Crest Lodge, responded to this review, April 11, 2014
That does sound like the perfect birthday surprise. I am pleased to hear that we are a favourite return place for you to visit. We do work hard at ensuring we provide a "home away from home', for all of our guests, and I am glad to know your birthday was a perfect one.

Thank you for taking the time to write a review on your stay with us.


Cory Haggar
General Manager
403-678-6150
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 9, 2014

Great place, great service, this is the best you can get. We have spent a weekend with a large group of friends (over 20 people) and that was not our first trip to Falcon. Trish from the booking department provides us with great rate and she was very helpful at organizing the stay. Chris from the front desk was not only very nice and efficient in dealing with the large group, he also entertained us with jokes. The resort is superb, extremely clean, very well equipped, and the staff is very friendly and helpful. Definitely this is not our last visit to the Falcon Crest, and we recommend it to everybody we know. Thank You all for providing high quality experience.

Room Tip: Definitely recommend to spend a few more bucks and get the room with the full kitchen.
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  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLManager, General Manager at Falcon Crest Lodge, responded to this review, April 11, 2014
Thank you for such a lovely review. Our dedicated team of professionals work hard to ensure your stay with us is a memorable one, and I am pleased to hear that as always they ensured you enjoyed yourselves. Thank you for recommending us to new, and potential guests.

We welcome you to come back, and look forward to seeing you again in the future.

Cory Haggar
General Manager
403-678-6150
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Falcon Crest Lodge

Address: 190 Kananaskis Way, Canmore, Alberta T1W 3K5, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites
Hotel Style:
#1 Green Hotel in Canmore
#1 Family Hotel in Canmore
#2 Business Hotel in Canmore
#2 Romantic Hotel in Canmore
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Falcon Crest Lodge 3.5*
Number of rooms: 69
Official Description (provided by the hotel):
If you are searching for luxurious mountain accommodations located within minutes of Banff National Park, the Falcon Crest Lodge in Canmore offers the perfect setting for your next Rocky Mountain Retreat. Your mountain adventures begin at the Falcon Crest Lodge. Only a five minute drive to Banff National Park, the hotel is also just a short walk from downtown Canmore. Indulge with our hotel features and amenities including granite countertops, fluffy duvet comforters, pillow top mattresses and unparalleled service when you stay at Canmore’s finest hotel. Stay at the Falcon Crest Lodge in Canmore, Alberta and understand why our guests say we are “Soaring to New Heights in Hospitality” ... more   less 
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Also Known As:
Falcon Crest Hotel Canmore
Falcon Crest Canmore
Falcon Crest Lodge Canmore, Alberta

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