There is no doubt that inside the hotel the facilities, staff, level of cleanliness and comfort are very good. My concern, which is not made clear on most Tripadvisor comments, is the location. Canmore is set in a spectacular location but the layout of the hotel does not take advantage of this. We had a room at the back (number 310), on arrival we asked for a room with a mountain view and were offered one at an additional cost of $25 per night, which we declined. The literature states all rooms have panoramic views, we didn't, we had a view of the car park. The rooms at the front overlook mountains through some trees and across a busy road and train track.
This hotel is very good once inside but is quite poorly situated which, for us, was a disappointment. We made these views known while checking out and the receptionist said that the panoramic views comment in their brochure would be discussed with management.
- Official Description (provided by the hotel):
- If you are searching for luxurious mountain accommodations located within minutes of Banff National Park, the Falcon Crest Lodge in Canmore offers the perfect setting for your next Rocky Mountain Retreat. Your mountain adventures begin at the Falcon Crest Lodge. Only a five minute drive to Banff National Park, the hotel is also just a short walk from downtown Canmore. Indulge with our hotel features and amenities including granite countertops, fluffy duvet comforters, pillow top mattresses and unparalleled service when you stay at Canmore’s finest hotel. Stay at the Falcon Crest Lodge in Canmore, Alberta and understand why our guests say we are “Soaring to New Heights in Hospitality” ... more less
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- Also Known As:
- Falcon Crest Hotel Canmore
- Falcon Crest Canmore
- Falcon Crest Lodge Canmore, Alberta