We checked into the Falcon Crest Lodge with 3 children (8.7 and 4) on July 20th. The check-in process was seamless, staff very friendly. Room was very nice - clean, well-equipped kitchen, fair sized bedroom, bathroom and sitting room. Only issue was that our room overlooked the neighboring hotel's pool (hard on the kids!). We stayed at the Falcon Crest for 2 nights - it is a fantastic location - walking distance to downtown Canmore (and candy store!), and very quiet. We wound up switching hotels to have access to the pool, and were helped immensely by Corey. Although we were leaving the Falcon Crest, he went out of his way to help us find a room at the next door hotel (Stoneridge - a 'sister' hotel, but different owners). Corey facilitated an early check in at the Stoneridge so that we weren't without accomodations during our transition. Certainly some of the best customer service I have encountered in awhile! Martin at the Falcon Crest is also very friendly, he has an uncanny memory for guests and makes you feel very welcome.
Although we left the Falcon Crest, I would definitely recommend this resort - particularly if you want a quieter location. Stoneridge is great, but lots of kids means a lot more noise.
We would choose Falcon Crest again in a heartbeat!
- Official Description (provided by the hotel):
- If you are searching for luxurious mountain accommodations located within minutes of Banff National Park, the Falcon Crest Lodge in Canmore offers the perfect setting for your next Rocky Mountain Retreat. Your mountain adventures begin at the Falcon Crest Lodge. Only a five minute drive to Banff National Park, the hotel is also just a short walk from downtown Canmore. Indulge with our hotel features and amenities including granite countertops, fluffy duvet comforters, pillow top mattresses and unparalleled service when you stay at Canmore’s finest hotel. Stay at the Falcon Crest Lodge in Canmore, Alberta and understand why our guests say we are “Soaring to New Heights in Hospitality” ... more less
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- Also Known As:
- Falcon Crest Hotel Canmore
- Falcon Crest Canmore
- Falcon Crest Lodge Canmore, Alberta