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“Nice but has very thin floors!” 4 of 5 stars
Review of Falcon Crest Lodge

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Falcon Crest Lodge
3.5 of 5 Hotel   |   190 Kananaskis Way, Canmore, Alberta T1W 3K5, Canada   |  
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Ranked #1 of 32 hotels in Canmore
Strathmore, Canada
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Nice but has very thin floors!”
4 of 5 stars Reviewed March 16, 2013

Very nicely appointed rooms with outdoor BBQ, Indoor Parking, Car Wash Area, Kitchen, Patio and Fireplace. This is a condo building that has not been sold out yet, so they rent the suites out as hotel rooms. Kitchen has everything you need for your stay. Two hot tubs are clean and warm. It really is a very nice place to stay and within walking distance to Starbucks too!

The ONLY issue we had was the very thin floors. It sounded like a elephant stampede when the people were moving around above us. Quiet time is not until 10:30 so the front desk would not do much about it. I eventually stood on a chair and banged on the ceiling. Not sure if it was a number of kids or not, but there was no way you could even try to sleep.

Free movie DVD rentals and books also.

Beautiful place to stay, just wish it was a little quieter for us. For the price and room options, I would give it another try.

Room Tip: Try and get a room / suite on the top floor (nobody above you).
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLManager, General Manager at Falcon Crest Lodge, responded to this review, March 20, 2013
Thank you very much for the feedback on your stay with us, it is greatly appreciated! It is wonderful to hear that you were able to take advantage of our many complimentary amenities, as we do all that we can to ensure your stay is most enjoyable.

I am sorry to hear about your loud neighbouring guests in the hotel. For your next stay at the Falcon Crest Lodge, I encourage you to inform us of any noise concerns at the time of booking and we will be sure to place you in the best-suited room for your needs. I would like to invite you to come stay with us again, without any worries during your stay. If you have any further concerns, please contact myself directly. Thank you again for your response.

We look forward to having you back!

Cory Haggar
General Manager
Falcon Crest Lodge
403-678-6150
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (168)
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English first
Calgary
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 16, 2013

I continue to go back to the Falcon Crest and it NEVER Disappoints. It's nice to see the care the hotel staff in ensuring that the hotel is well maintianed. The rooms are sparkling clean, and I am greeted by the front desk with a smile everytime. Can't wait to come back.

Room Tip: All rooms are great, however spending the money and upgrading to a mountian view is worth every penn...
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLManager, General Manager at Falcon Crest Lodge, responded to this review, March 20, 2013
Thank you for your positive feedback on the Falcon Crest Lodge! It is great to hear that you continually choose to stay with us for your nights in Canmore, as we love to welcome back our repeat guests. Upgrading to the mountain view room is always a satisfying choice, so I am glad we can share our breathtaking views with you. Our staff works hard to ensure the rooms are at the highest standards for our guests, so it is a pleasure to hear they have enhanced your experiences with us.

See you next time!

Cory Haggar
General Manager
Falcon Crest Lodge
403-678-6150
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2013

I left it up to my 3 girlfriends to organize the weekend and for me it was perfect. The Hotel was all of the things that you would need for a stay in Canmore. Close enough for a quick and easy walk into the downtown area for restaurants and shopping. Modern and very comfortable hotel with beautiful views whichever way you looked outside. The 2 bedroom apartment was spacious, clean and more than adequate for our needs for the weekend. A special weekend for me to have a nice place to share with my friends....

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLManager, General Manager at Falcon Crest Lodge, responded to this review, March 20, 2013
Thank you for your positive feedback about your stay with us at the Falcon Crest Lodge (..and Happy Birthday!). I am glad you enjoyed your spacious two-bedroom suite, it is the perfect choice for a group getaway, such as yours. We put great effort into ensuring all of our amenities and rooms are most up to date, so it is humbling to hear that they are appreciated.

We would love to have you back for next year's birthday celebration as well!

Cory Haggar
General Manager
Falcon Crest Lodge
403-678-6150
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed March 12, 2013

We recently spent a 'girls' weekend celebrating a milestone birthday with a friend and we were fortunate to get a great spot to stay during the busy season. The hotel was quiet and clean and Cory and the staff gave us a warm welcome. We did not partake in the amenities to any degree, but for a nice get away from the city, Falcon Crest Lodge was comfortable and affordable!

Room Tip: We faced the parking lot and hot tub, which was completely fine, but the other side of the hotel off...
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLManager, General Manager at Falcon Crest Lodge, responded to this review, March 20, 2013
I would like to thank you for your kind comments on the Falcon Crest Lodge! We strive to ensure all of our guests feel a warm welcome upon arrival so it is great to hear that we were able to provide you with this comfort. Since you were not able to enjoy our variety of extra amenities during this stay, I hope you will be able to escape from the city again, to do so!

Cory Haggar
General Manager
Falcon Crest Lodge
403-678-6150
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Alberta, Canada
1 review
5 of 5 stars Reviewed March 12, 2013

Spent this past weekend at the Falcon Crest Lodge with 3 other girlfriends... we had a wonderful stay, room was awesome, with full kitchen, 2 rooms and 2 baths. The lodge was easy to access, rooms were very spacious and clean, with all the amenties you could ask for. Beds were comfy and bedding was great. We were within walking distance of downtown, so took advantage of the nice weather and did just that. Outdoor hottub was a nice touch especailly with the weather warm enough to enjoy it. Price was very reasonable. My daughter is getting married in November this year in Canmore, this will be top on my list of places to stay for the wedding.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLManager, General Manager at Falcon Crest Lodge, responded to this review, March 20, 2013
I would like to thank you for your comments! It is a pleasure to hear that you and your girlfriends were able to take advantage of our many guest amenities. The hottub is always a nice treat for relaxation after a short walk from downtown, especially in the warm weather. We have recently replaced all of the linens in the rooms, so it is great to hear that the new bedding is a success!

Please let us know when you will be back for the wedding and we can ensure you receive our repeat guest rate!

Cory Haggar
General Manager
Falcon Crest Lodge
403-678-6150
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 12, 2013

Had seven days in this wonderful hotel. It was very relaxing and we loved every moment. Everything worked perfect and it was clean and nice. The staff is very nice and serviceminded. You will have get value for your money and it is absulutely a place we will return to.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLManager, General Manager at Falcon Crest Lodge, responded to this review, March 20, 2013
Thank you for all of your positive feedback on the Falcon Crest Lodge! I am pleased that you were able to stay with us for such an extended visit, so you were able to enjoy our services and amenities. Excellent to hear that you will be coming to stay with us again, we look forward to having you back!

Cory Haggar
General Manager
Falcon Crest Lodge
403-678-6150
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alberta
Top Contributor
59 reviews 59 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed March 11, 2013

We enjoyed our stay at Falcon Crest Lodge. The rooms are well equipped and the furnishing are nice. The heated underground parking is included. The rooms are clean and nicely decorated.

The front desk staff were very good.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLManager, General Manager at Falcon Crest Lodge, responded to this review, March 20, 2013
I would like to personally thank you for your review on the Falcon Crest Lodge. We are constantly upgrading our rooms to ensure they are at the highest standards for our guests, like yourself, as your comfort is extremely important to us. I am pleased that you were able to enjoy the complimentary heated underground parking lot, anything that we can do to take the stress away from you while you are staying with us, we will gladly do. Shovelling your vehicle out of the snow is the last hassle you want to deal with while on vacation! Overall we are very pleased that you have enjoyed your visit, and we look forward to seeing you again soon!

Cory Haggar
General Manager
Falcon Crest Lodge
403-678-6150
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Falcon Crest Lodge

Address: 190 Kananaskis Way, Canmore, Alberta T1W 3K5, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites
Hotel Style:
#1 Family Hotel in Canmore
#2 Business Hotel in Canmore
#2 Romantic Hotel in Canmore
#3 Best Value Hotel in Canmore
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Falcon Crest Lodge 3.5*
Official Description (provided by the hotel):
If you are searching for luxurious mountain accommodations located within minutes of Banff National Park, the Falcon Crest Lodge in Canmore offers the perfect setting for your next Rocky Mountain Retreat. Your mountain adventures begin at the Falcon Crest Lodge. Only a five minute drive to Banff National Park, the hotel is also just a short walk from downtown Canmore. Indulge with our hotel features and amenities including granite countertops, fluffy duvet comforters, pillow top mattresses and unparalleled service when you stay at Canmore’s finest hotel. Stay at the Falcon Crest Lodge in Canmore, Alberta and understand why our guests say we are “Soaring to New Heights in Hospitality” ... more   less 
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Also Known As:
Falcon Crest Hotel Canmore
Falcon Crest Canmore
Falcon Crest Lodge Canmore, Alberta

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