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Falcon Crest Lodge: Traveler Reviews

3.5 of 5
190 Kananaskis Way, Canmore, Alberta T1W 3K5, Canada
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Falcon Crest Lodge
Ranked #1 of 33 hotels in Canmore
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502 reviews from our community

Traveler rating
    374
    95
    17
    7
    9
See reviews for
Families
114
 
Couples
230
 
Solo
10
 
Business
29
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Cumnock
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
“Just right”
5 of 5 stars Reviewed January 10, 2013

We visited my sister in Calgary for Christmas '12, but wanted a few days away to explore a bit more. I checked trip advisor prior to booking this hotel and was more than happy with the reviews. I liked that fact that we could be flexible and cater for ourselves when we wanted and the room had all the facilities we needed (and more). If its just the two of you its worth picking the King suite as you get the separate sofa and dining table which makes it feel more like an apartment than a hotel room. We thoroughly enjoyed our trip to Canmore and surrounding area and would recommend the Falcon Crest to anyone looking for flexible, but clean and well presented accommodation (oh and its underground heated parking so no need to plug the car in or de-ice in the morning). My only comment to reception on leaving was that they could benefit from coasters to avoid stains on their wooden furniture. I also found out its due an upgrade this year, not sure what they can improve upon but its good to know.

Room Tip: As above, King suite for two or if you prefer the bedroom to be separated you will need the one bedr...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask audbodCumnock about Falcon Crest Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLManager, General Manager at Falcon Crest Lodge, responded to this review
January 17, 2013
Hello Cumnock,

Thank you for your wonderful review! We are thrilled to hear that you thoroughly enjoyed your trip and we truly thank you for recommending us to others. We take all recommendations as a huge compliment! You did hear correct, there are some exciting upgrades coming in 2013. Including, but of course not just limited to, LED TV’s & Blue Ray DVD players in all rooms, a full new stock of kitchenware in each and every room, new sofa beds and we are adding king beds to select one-bedroom suites! We sincerely hope that you come back again to see all the upgrades.

Cory Haggar
General Manager
Falcon Crest Lodge
403-678-6150
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Regina, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
“End of summer celebration 2012”
5 of 5 stars Reviewed January 10, 2013

The boys and myself decided we needed to go see some mountains and have a end of summer celebration. Falcon crest did not disappoint. Staff were awesome and very friendly. Quick walk to town for anything and everything. Highly recommended!

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Franko306 about Falcon Crest Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLManager, General Manager at Falcon Crest Lodge, responded to this review
January 12, 2013
Hello Franko306,

Thank you for the kind words, we sincerely appreciate you taking the time to review Falcon Crest Lodge. All of our staff is here to ensure you have the best possible experience and to help in any way possible. I am very proud to hear that they and the Falcon Crest did not disappoint and that you would recommend us! We look forward to seeing you again soon on your next trip west.

Cory Haggar
General Manager
Falcon Crest Lodge
403-678-6150
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spruce Grove, Canada
2 reviews
2 helpful votes 2 helpful votes
“2-bedroom - all the amenities - close to skiing, close to downtown”
5 of 5 stars Reviewed January 7, 2013

Love the underground parking and hot tubs. Close to downtown Canmore. The staff take care of you and ensure your stay is enjoyable. 6 of us stayed comfortably for 3 days. Will likely go back as our experience was a positive one.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask JustBKoz about Falcon Crest Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLManager, General Manager at Falcon Crest Lodge, responded to this review
January 9, 2013
Hello JustBKoz,

We appreciate you taking the time to review Falcon Crest Lodge. Our staff are here to take care of you and I am glad they helped to make your stay more enjoyable. We are so happy you experience was a positive one and hope you do return soon!

Cory Haggar
General Manager
Falcon Crest Lodge
403-678-6150
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
49 reviews 49 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
“A nice hotel with a team that makes an effort to make your stay better”
4 of 5 stars Reviewed January 4, 2013

My husband and I lived in Canmore for the summer and now go back once or twice a month to enjoy the mountains. The rooms at Falcon Crest Lodge are nice, clean, comfortable and reasonably good value. Over the years, we have stayed at quite a few places in Banff and Canmore, what differentiates Falcon Crest is the customer service and a couple of nice extras - free movies, a place to wax your skis, free internet, a kitchen in your room, free indoor parking and a car wash station.

If you want a comfortable, clean, friendly place to stay with good service and reasonable prices, this lodge is a good option.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Orange-Grapefruit for Canmore
Ask Orange-Grapefruit about Falcon Crest Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLManager, General Manager at Falcon Crest Lodge, responded to this review
January 9, 2013
Hello Orange-Grapefruit,

We thank you for taking the time to write a review of Falcon Crest Lodge. Our team does try to make every effort to enhance your stay in any way possible. I am so happy that you noticed this. I am also pleased that you enjoyed some of our extra complimentary amenities, such as the DVD’s, carwash and ski waxing station. We look forward to seeing you soon and hope you stay with us again the next time you are in Canmore.

Cory Haggar
General Manager
Falcon Crest Lodge
403-678-6150
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
rural Alberta, Canada
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
“We will most likely stay again”
5 of 5 stars Reviewed January 4, 2013

We enjoyed our stay at Falcon Crest Lodge. The room we had was a 1 bedroom suite, which gave us (2 adults, 2 small kids) enough space to settle in. The room was clean, although upon entering it smelled a little like food, that maybe the previous guests had cooked. The kitchen was clean, neat, and very nice to have. It was a small disappointment to the kids that there was not a swimming pool. There are 2 outdoor hot tubs. Overall, I felt that the price, cleanliness, and comfort of the Falcon Crest Lodge combined to make it an excellent value. I am glad we stayed.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Trish B about Falcon Crest Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLManager, General Manager at Falcon Crest Lodge, responded to this review
January 9, 2013
Hello Trish B,

We really appreciate you taking the time to share your experience from your recent stay with us. Thank you. We are so pleased to hear that you enjoyed your 1 bedroom suite and the hot tubs as well. We look forward to seeing you again soon for your next family escape to the Rockies!

Cory Haggar
General Manager
Falcon Crest Lodge
403-678-6150
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Falcon Crest Lodge

Also Known As:
Falcon Crest Hotel Canmore
Falcon Crest Hotel
Falcon Crest Canmore
Falcon Crest Lodge Canmore, Alberta
Address: 190 Kananaskis Way, Canmore, Alberta T1W 3K5, Canada
Phone Number:
Region: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Kitchenette Restaurant Suites
Hotel Style:
#1 Family Hotels in Canmore
#2 Business Hotels in Canmore
#5 Romantic Hotels in Canmore
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
If you are searching for luxurious mountain accommodations located within minutes of Banff National Park, the Falcon Crest Lodge in Canmore offers the perfect setting for your next Rocky Mountain Retreat. Your mountain adventures begin at the Falcon Crest Lodge. Only a five minute drive to Banff National Park, the hotel is also just a short walk from downtown Canmore. Indulge with our hotel features and amenities including granite countertops, fluffy duvet comforters, pillow top mattresses and unparalleled service when you stay at Canmore’s finest hotel. Stay at the Falcon Crest Lodge in Canmore, Alberta and understand why our guests say we are “Soaring to New Heights in Hospitality” ... more   less 
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Falcon Crest Lodge
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