this is a great place to unwind and get pampered. i have to start by saying that i booked last minute and the staff was great at getting me in and making me feel welcome. the facility is the right balance of cozy and luxurious with everything you need to make your day at the spa something really special. the fees are a bit higher than some other spas but well worth it. i had a massage and was treated by Lindsey. she was professional, friendly and the massage was amazing. I used the steam room and spent a few minutes in the tranquility room before my service. i highly recommend doing that as you will be more relaxed. I treat myself to spa days often and i've been to at least 50 different places in my lifetime. One Wellness is in my top 3 - the other 2 are (#1 The spa at Blue Bay Resort in Mexico, #3 Still Water at the Hyatt). if you're thinking about a spa day in Banff, stop! save yourself some time and cash and book in at one wellness.
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