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“Not Fancy but Cozy Stay” 4 of 5 stars
Review of Sunset Resorts Canmore

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Sunset Resorts Canmore
3.0 of 5 Hotel   |   1151 Sidney Street, Canmore, Alberta T1W 3G1, Canada   |  
Hotel amenities
Ranked #22 of 32 hotels in Canmore
Charlotte, NC
Top Contributor
79 reviews 79 reviews
55 hotel reviews
Reviews in 58 cities Reviews in 58 cities
103 helpful votes 103 helpful votes
“Not Fancy but Cozy Stay”
4 of 5 stars Reviewed June 16, 2012

My wife, 12-year old son and I spent a week in early June through Interval International exchange. Resort is located approximately 80 minutes from Calgary airport. Canmore is a typical ski resort town with plenty of restaurants, shops and grocery stores. It is less than 30 minutes from downtown Banff. There are a number of hiking trails around Canmore so take the time to walk around.

This place is relatively small and not an all-in-one destination (i.e. no onsite restaurants, kids programs). There is an indoor swimming pool at the resort across the parking lot but does cost $50/family a week. There is a workout room that looked nice. Parking is free in an underground garage. There are a number of families that live here year-round.

Check-in was simple. NO timeshare selling tactics. Front desk was only manned by one person but he was quite friendly and helpful.

Accommodation
We stayed in a 2-bedroom accommodation that has been refurbished. It felt quite cozy and had nice mountain views. There were 2 full baths with a Jacuzzi tub in the master and a washer/dryer in the other. Décor and furniture were not fancy but pleasing. Kitchen had full-size refrigerator, full-size cooktop/oven, microwave, coffee maker, toaster, and dishwasher. Appliances had some wear but were in working order. Carpet, along with rest of the condo, was clean. There were moderate size flat-screen TV in the living with an old TV in the master. No safe in the room.

We had daily housekeeping (trash service, making beds) which was an unexpected surprise considering it was a timeshare exchange. Only a few very minor complaints: ceiling could be better insulated, shower in master was a bit small, kitchen supplies were not quite adequate, and would like to see CFL bulbs in lamps.

Internet access via WiFi (no LAN) was free and fast. Each device needed a separate login. We were given 2 at check-in, but were given 2 more when we asked!

Summary
Don’t expect this to be a fancy resort with all the extra amenities. It felt more like you were renting from a condo owned by someone. But it was quite cozy and comfortable. I would certainly consider staying here again without hesitation.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dawn B, Manager at Sunset Resorts Canmore, responded to this review, December 6, 2012
Thank you so much for taking the time to make such a detailed posting on you trip to Canmore. We are very pleased that you enjoyed your stay with us and would love to see you return one day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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106 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Shenstone, Staffordshire
Top Contributor
85 reviews 85 reviews
32 hotel reviews
Reviews in 49 cities Reviews in 49 cities
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed May 12, 2012

There are numerous restaurants within walking distance and the town nestles in the Rocky Mountains, so a beautiful backdrop. Individual boutiques and lots of walking trails and just outside of Banff National Park.
Lodge was fine and staff friendly. resort and lodge were very clean. Amenities were few and had to pay for wi-fi! But overall no complaints and I would recommend this resort

Room Tip: Get a lodge with a balcony
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  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simcoe, Canada
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 23, 2012

We stayed at this condo rental facility and would return anyday.

it was a one bedroom condo with full kitchen, dinning room, living room and washer/dryer etc.
the vu from the windows was breathtaking.
underground parking lot is nice and secured, but Sunset should place better signs to show where to park.

We really appreciated the condo as we were able to do all our laundry after this multi city trip of 3 weeks. very cool.

We will likely return and stay at the same hotel.

Room Tip: there's no room service as it is a condo, but they do clean after your stay. it was really nice...
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  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Beach, CA
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 18, 2012

My wife and I spent 2 weeks here in February 2012 and had a fantastic experience. This is a condo property, NOT A HOTEL or MOTEL. Do not expect to get that kind of maid service. The free daily maid service includes trash pickup, replenishment of bathroom supplies, and sometimes dishes left in the sink were washed for us. Since this is a condo you are really responsible for taking care of your own dishes and clothes/towel cleaning. It is really easy because you have a dishwasher and washer/dryer in your condo.

We stayed in a 2nd floor, 1 bedroom room with a great jacuzzi tub that is practically in the bedroom. The bathroom with a shower is a completely seperate room. They offer, at request, wireless internet service for about $20 (CAD) per week, it worked very well for us.

The condo was spacious, very clean, nicely decorated, had tons of strorage space/closets, had anice view of the surrounding mountains to the NW & NE and was extremely comfortable. Stores (we prefered Sobees) are very close by for groceries. On Main St., The Bears Paw Restaurant and Brewery was really good. The Good Earth coffee shop made great Hot Cocao (made from steamed milk) and brownies.

The manager Gary and the rest of the staff were very friendly and helpful! The underground garage was great, however the clearance is only about 6.5 ft. If you have a higher profile vehicle you will either need to park outside or remove the rack/carrier from the top of your vehicle so that it makes the clearance. We had a Cheverolet Suburban 4X4 with a factory roof-rack and it was fine. The location is close to town and the Nordic Center. Trains and highway traffic noise can be heard with windows open, that didn't bother us.

Room Tip: The 2nd floor condos have jacuzzi tubs which are great for a hot soak after a day of skiing! The 3r...
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  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lethbridge, Canada
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 20, 2011

We booked a weekend for myself and boy friend and it was really disappointing. First, booking.com led us to believe we were getting a condo suite for a cheaper rate which wasn't so when we got there. When we arrived the guy didn't understand what had happened but we accepted the charges for the larger room which he gave us at a discounted price. They took a damage deposit from my credit card which I've never experienced before. He guy told us because he wasnt expecting us to have the suite, that we might have to take our bedding out of the dryer in the room and make our bed up ourselves. The room was nice but VERY out dated, the DVD machine was broken, the bed hard as a rock and the bedding was practically sheets so
I was very cold all night. Lights were burnt out, pillows were flat and oooooold! They charge an extra $25 for extra towels so if you have long hair, sucks to be you! Upon checking out, the woman behind the counter had no idea about us switching rooms and tried to charge us extra for being there without any word of giving us our damage deposit back. She wasn't authorized to print off recipes or refund money and later found our she was the hotel maid. so we had to wait 5 days until I was refunded my money.... After NUMEROUS phone calls. The manager was absent the entire time... Was incredibly unimpressed and will never stay here again. Canmore is such a beautiful place and have stayed in way better hotels but will never again come back to this one.

  • Stayed December 2011, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regina, Canada
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
Reviews in 15 cities Reviews in 15 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed September 18, 2011

We stayed at this resort through Interval in late August. The units on the third floor are nicer, but the want $50 a night extra. Second had two bedrooms and were smaller but they did the trick. BBQ was very dirty and needed cleaning which was for general use on the main floor. The unit was clean and not as bad as all the reviews. Gary did a nice job keeping us happy. The free park passes were an excellent idea and saved us at least $100. IRON GOAT was a great place to eat and Rose and Crown as well. We would stay at the location again and pay the extra $50 a night next time.

Room Tip: ask for west side that looks at mountain.
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  • Stayed August 2011, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 12, 2011

Sunset Resorts in Canmore: We just got back from a week in Canmore. The condo was well appointed with everything that you need including a washer and dryer; and extremely clean. The staff were extremely friendly and helpful. The resort does not have a pool of their own, however, has set up a deal with the resort beside it for a fee of $50 per week, well worth the money!

  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sunset Resorts Canmore

Address: 1151 Sidney Street, Canmore, Alberta T1W 3G1, Canada
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #22 of 32 hotels in Canmore
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sunset Resorts Canmore 3*
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Also Known As:
Sunset Resorts Canmore Hotel Canmore
Sunset Hotel Canmore
Canmore Sunset Hotel
Sunset Resorts Canmore Alberta

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