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“" A great place for a wedding nniversary"” 5 of 5 stars
Review of Mystic Springs Chalets & Hot Pools

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Mystic Springs Chalets & Hot Pools
3.5 of 5 Hotel   |   140 Kananaskis Way, Canmore, Alberta T1W 2X2, Canada   |  
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Hotel amenities
Ranked #6 of 33 Hotels in Canmore
Certificate of Excellence
Canmore, Canada
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
“" A great place for a wedding nniversary"”
5 of 5 stars Reviewed October 24, 2013

Me and my husband was surprised when we entered our room because there's a bottle of red wine with a lovely note and there are 2 towels made of swan in the masters bedroom, it was very clean. The kitchen was complete for everything we need. The houskeeping was so nice , always have a time for their guest. we enjoy a lot ...even our friends. A lovely place like this is a perfect for a family occasion.......

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review, November 6, 2013
Happy Anniversary and thank you for enjoying the little extras we did for your special occasion!! Thank you for sharing your special time with us at Mystic Springs!! We hope that you celebrate more anniversaries and special times with family at Mystic!!! We hope to see you again very soon!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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281 reviews from our community

Traveler rating
    159
    75
    27
    10
    10
See reviews for
141
33
2
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Edmonton, Canada
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 18, 2013

First time booking, we're looking for a two bedroom accommodation for ourselves and our daughters family of 4. fit the bill perfectly, 2 bedrooms, 2 baths, living room, and the best kitchen we have ever encountered. Only niggly was that there were only dishes for 4. Highly recommended!

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review, November 6, 2013
Thank you Jim B, friends and family is what we are about at Mystic so we are so glad your first time with us was wonderful!!! we hope there is a second, third and fourth time!!! we look forward to seeing you again!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed October 15, 2013

They were so welcoming to us and our pets...the chalets are clean, pet friendly, and ample room for our 5 family members...I can't say enough about how private and quiet our stay was with all the great amenities nearby...we will definitely come again...Thank You to everyone at Mystic Springs...

Room Tip: Any of the rooms are convenient to the pool and hot tub...loved it!
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review, November 6, 2013
We love pets!!!! Thank you for bringing yours!! So happy to hear that you and your loved ones enjoyed your stay with us!!! Thank you from everyone here and please come back soon!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 14, 2013

Rooms are clean. Kitchen has all we need. Spacious. Janette is so helpful and accommodating and knows Canmore by heart. Keep it up. I will recommend this place to all friends. Looking forward to my family's next stay.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review, November 6, 2013
We are looking forward to you coming back as well Orly A!!! Thank you for your kind comments and I will be sure to let Janette know that you appreciated her!!! Thanks so much!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 13, 2013

If you've been anywhere in Western Canada, you'll know that there are far more expensive hotels in Canmore than Mystic Spring. And if you haven't, you know that there are far less outside that has lesser value. Let me explain:

At the hot tub, I spoke with someone who's family drove all the way from Edmonton. They have been coming consistently every Thanksgiving (which I am here for the very first time) by the way. II am from Calgary and it's only an hour drive from me, so I am lucky. But to have this family come here with such dedication is the most amazing thing. Tell me, what hotel do you know of in. Canmore that is met with the same dedication?

The inside corridors are decorated with such natureful splendor. I do not know why but I always think it's a holiday or that I am on vacation that I feel when I am here. And me and my family love the pool and the hot tub, regardless what temperature it is out there.

I vote this place 9 out of 10 STARS. Or 4 out of 5 STARS.

I have been here for 4 TIMES, and will return again, and again!

Regards,
John

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review, November 6, 2013
Thank you Johnbismo!! we appreciate all of your comments and seeing our dedication to pleasing our guests enough to come back again and again!! Thank you for enjoying our décor and our pool!! We can't wait to see you again!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed October 13, 2013

Mystic is only 90 from Calgary airport and the city, this place really is a home away from home. Our unit was 2 bedroom and 2 bathroom, one on-suite, one main lounge / kitchen / diner on the lower floor. We had a unit on the end of a block so it was really light and airy with extra windows which I guess the other inner units don't have, we were also away from the pool which got fairly busy over the weekend, especially towards the end of the day. Whole place felt really homely with some nice touches. Staff were all really nice ... great stay, will return !

Room Tip: Quieter units are away from the pool (Pool does have a curfew though) Units on the end of the block...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review, November 6, 2013
sellersalian, thank you for your kind words and for staying at Mystic Springs!!! Our home is your home so thank you for choosing us!!! We do hope that you come back and stay with us again!!
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Level Contributor
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 12, 2013

Great service,especially from the front desk staff!
Clean, good location and beautiful ambience.
You can see the three sisters mountains from the place.
This is an ideal vacation place for families,couples and friends.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waymarker, Director of Sales at Mystic Springs Chalets & Hot Pools, responded to this review, November 6, 2013
Thank you tabbyt07!! We are glad to hear that you enjoyed your stay at Mystic Springs!!! We cater to families, couples and friends so thank you for taking advantage of that!! we hope that you consider us again!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mystic Springs Chalets & Hot Pools

Address: 140 Kananaskis Way, Canmore, Alberta T1W 2X2, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool
Hotel Style:
#1 Spa Hotel in Canmore
#6 Romantic Hotel in Canmore
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Mystic Springs Chalets & Hot Pools 3.5*
Number of rooms: 44
Reservation Options:
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Also Known As:
Mystic Springs Chalets And Hot Pools
Mystic Springs Chalets & Hot Pools Hotel Canmore
Mystic Springs Canmore
Mystic Springs Chalets & Hot Pools Canmore, Alberta

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