With some poor planning - our regular place we go to at Silver Creek Resorts was booked full. They referred us to their equal pet friendly sister resort Mystic Springs Chalets.
Check in was un-enthuastic as mentioned by others - but it seems to cater towards more of an unprofessional environment. You feel like your just renting from other homeowners.
The unit itself is rowhouse townhome style. You get your own entry, you park outside - so it sucks during winter when it's cold. The chalets are really close together and the interior is really tight.
For our romantic getaway (which we love with the luxury at Silver Creek Resort) - it wasn't romantic. The rooms were cramped. The ensuite bathroom was small - all in all - a great place to stay for a family with a few children or a bunch of friends.
The bed sheets were stained and the floors were dirty. In the bedroom was a tube tv.. not like it matters - but for the price you pay - all the other comparable accommodations have better upgrades including a comfy mattress.
The mattress in the unit was lumpy and uncomfortable and the sheets and pillow cases and cover.. blech.. felt dirty.
Comparable places - is Hidden Ridge Resort - which is right in Banff instead of Canmore. They have underground parking and the units are up to date with modern amenities including more space and comfort!
Definitely better choices out there.