After many flights delays we arrived here at 4 am...to find our fireplace burning and a warm room to welcome us. These chalets are so nice...we really enjoyed the hot pool steaming outside our door as well as the hot tub. Everything you need is in your room...there are 2 grocery stores nearby and we were able to make our own meals each night. Bedrooms and bathrooms are upstairs...maid service is available everyday..people who work here are very pleasant. Complimentary DVDs are available to borrow from office. There is a game room for the kids. We thoroughly enjoyed our stay here. Only criticism was we were supposed to have bathrobes in our rooms for the pool, but was unable to obtain them...wasn't a big deal but they sure looked big and fluffy on the people wearing them!!