We stayed two nights in this hotel. We stayed in a second floor balcony room that had a great view of the mountains. The room was very clean and larger than I expected (especially the bathroom) with comfortable beds and a gas fireplace which made the room toasty warm after a day in the cold.
My kids really enjoyed the pool and waterslide. The staff were very helpful when I needed directions to our tour and asked for advice on where to go for dinner.
The only downside (and the reason they get a 4 rating) was the breakfast. Both mornings by the time we made it downstairs (between 9:30 and 10:00) there was very little left to choose from. On the second morning we went down three times (9:30, 9:45 and 10:10) thinking they would eventually replenish the hot items, muffins etc but they didn't.
I thought I misread the hotel directory so I went to the front desk and they confirmed the breakfast was until 11:00. Needless to say we had to go elsewhere and pay for breakfast.