My advice... pack a tent or sleep outside on the ground before you stay here. I have stayed in some dumps over my years of travel but this one wins the highest award.
I would give credit to the staff who try and they really do and I offer my praise to them. It is hard to make a silk purse from a sows ear.
I have been in the hotel and hospitality industry and understand there are things that get neglected but this is a total and complete outright and blatant excuse for neglect. The room appears clean at first until you start looking at the bathroom and carpet. Food crumbs, gravel and here beside me on the table something black and sticky. Dust balls in all the corners and under tables.
The lighting in the room is horrible, small 1970 televisions with only two electrical outlets which are overloaded already. The free wifi is very slow and keeps kicking you off. Certainly glad I have my own USB Internet stick.
The beds are disgusting, several people have mentioned a short bottom sheet. Well, they are right. The bottom one does not cover the last foot of the bed exposing you to the several previous guests. It is horrid. The beds are hard and the pillows thin and just as hard.
In closing I suspect the attitude of the owners is the people that come, will be here once and if the owners are lucky they may stay two nights only, never to be back. Tomorrow means a new batch of unsuspecting people so it is ok to offer sub standard conditions.
My advice for you fellow travellers is read the reviews before you book and too you Groupon shame on you for offering such a place to the public. Please look into what you are calling a wonderful experience. Your service will never be used again.
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- Also Known As:
- Mountain View Hotel Canmore
- Mountain View Inn Canmore, Alberta