My husband and I bought a Groupon getaway for Mountain View Inn in Canmore. We thought it was a good deal at the time that we bought the coupon as we love to go to Canmore and Banff from time to time. There was an extra charge for a premier king suite which only provided a very hard older king bed (not a pillow-top), a bar fridge, microwave and coffee maker but no cups or glasses. There were no pictures on the wall and the furniture was very plain. Too us this should have been a standard room without an extra charge for a king suite. When we got there the desk took our credit card and made us sign for lost keys, damage deposit, etc. The key was on a small plastic tag which could be easily lost by falling out of your pocket. BEWARE you will be charged the full $100 if you do lose the key! They do not have an electronic card key system in place. When we got to the room we noticed that the vacuuming was done in the middle of the floor but not at the edge of the bed. We found Christmas ribbon (Mid-January) and crumbs there and under the table too. The bathroom was not well cleaned to the extent that we did not want to use the tub with the stains and dirty shower curtain. The front desk staff did their best to be helpful but were in an impossible situation with the management policies that they were expected to follow.This place is a dump and does not measure up to many places we have stayed at for less money. It really needs upgrading. We will not recommend this hotel to anyone and we will definitely not be back!!
You have no recent hotel searches.