Well where to begin..A Total Disappointment. I just stayed their with my child this past Sat/Sun night on a Groupon Deal and we almost left after first night. We arrive to be told it's a $100 deposit per room key, overall hotel is in very poor condition. Room had no pictures on walls (maybe afraid someone would steal them? lol) stains on wall, chairs, carpet. Beds were hard as rock. If you wanted a fridge it was an extra $15 per night. No Coffee or anything in room that every other hotel I have stayed at had complimentary (low budget or highend). Lobby coffee machine was always empty and we were told they only make coffee at 7 am. Wifi if your lucky is only in lobby area. TV is a 20 inch 90's big boxstyle. No restaurant, gym, no amenities etc...
The Sat night other guests across hall were yelling slamming doors most of night, onsite security in building did nothing. Another guest had to ask them to be quiet finally.
If this wasn't a prepaid Groupon Voucher I would of left after first night. With the $21.60 in tax due upon arrival and the voucher cost it wasn't a deal at all for the accommodations you got.
I suggest anyone with a Groupon deal here that has used it and feels the same disgust I do, Call Groupon and complain. They will help and did redeem my confidence in using them again to purchase travel deals. Report this hotel so they do not keep offering this deal online to buy. This hotel needs to be shut down for complete renovations and needs new management to really put the guests needs first. This is my first Poor hotel experience finding deals online.
I have read many other complaints now for this hotel on here and wish I saw them before my trip!
Hope my review saves someone else this awful experience or buying this "not a deal" online!
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- Also Known As:
- Mountain View Hotel Canmore
- Mountain View Inn Canmore, Alberta