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“Some good, some bad” 3 of 5 stars
Review of Windtower Lodge & Suites

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Windtower Lodge & Suites
3.0 of 5 Hotel   |   160 Kananaskis Way, Canmore, Alberta T1W 3E2, Canada   |  
Hotel amenities
Ranked #17 of 32 Hotels in Canmore
Edmonton, Canada
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Some good, some bad”
3 of 5 stars Reviewed June 17, 2013

Stayed at the Windtower Lodge for 2 nights. The good: staff attitude. Very approachable and willing to help. First night room was very hot and facing out to the highway. Asked for a room change for the second night and was accommodated without fuss. The bad: the Queen rooms are very, very small. Not even a desk to set up a laptop, The bad #2: the continental breakfast is a bad joke. If you care about getting a decent breakfast included with your room, stay somewhere else. Bad #3: Pillows were thick and rock hard. If you prefer a softer, thinner pillow, bring your own.

Room Tip: Stay away from rooms facing the busy highway behind the hotel
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  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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308 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
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English first
Canmore
1 review
4 of 5 stars Reviewed May 26, 2013

Was greeted some a pleasant young lady at the front desk. Was nice since it wasn't till 12 midnight that I arrived.
Room was clean and tidy, bed was comfortable and tv had just enough channels not to make it overwhelming.
Will stay there again

  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Top Contributor
66 reviews 66 reviews
50 hotel reviews
Reviews in 49 cities Reviews in 49 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed May 25, 2013

Arrived at 1250AM to try to check in early; rooms were available but was asked to wait until 230-300p. Front Desk Staff is very friendly and professional. After check in ( 245PM ) my room was clean and comfortable; great view of the mountains. Wheather was cool and raining; NO AC in room; room was somewhat stuffy but if you open all WINDOWS and BALCONY Door it is comfortable. However, during summer season i can defenently see these rooms being extremely hot WOULD NEVER book during the summer. The room is normal size ( it is not that small as others have described ) Flat 25 inch TV in room; complemetary WIFI; complementary breakfast; parking is on the street; huge balcony; spa/hot tub... Cant beat on Hotwire rate. Yet again would be safe to book during winter /spring and fall... One negative thing was that I could see from my room non front staff personnel taking breaks screaming bad words; and definetly in unifrom but not professional looking. If you have kids wouldnt recommend. Would stay again.

  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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port moody, british columbia, canada
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed May 20, 2013

We flew into Canmore to attend a family Birthday, After researching a lot of other hotels and lodges, we chose to stay at the Windtower. Upon check-in we were warmly welcomed by the front desk staff. Our suite was really lovely; modern furnishings, gas fireplace, deck, an extremely clean and well-stocked kitchen, king-size bed that provided us with a wonderful sleep, very clean bathroom and comfortable sofa bed. There was a washer and dryer, iron and board and lots of storage for skiis or suitcases. Every room in the suite was modern and spotless! A complimentary cooked-to-order breakfast was included. We did not have breakfast at the Windtower; however, we did bring a large group of family for dinner and drinks and the meals were really good. There is a fitness centre and a hot tub on the premises. Really nice accommodation. I would certainly stay at the Windtower Lodge and Suites again.

Room Tip: One-bedroom suites are lovely, not huge, but comfortable enough Two-bedroom suites are very spaciou...
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Salmon Arm, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed May 11, 2013

Besides having a postage stamp sized room where the only place that you could open your suitcase was on the bed, the room was excessively warm. The only way to cool the room was a ceiling fan and by opening the window (which we did not leave open during the night as we were on the first floor.
The other thing that disappointed me was their service. We headed out hiking at 9am, we came back at 6:30pm and our room had not been cleaned, the bed had not been made, in other words there was no maid service at all.
Definitely will NOT be coming back

  • Stayed May 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ringwood, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 2, 2013

We booked this accommodation via hotwire for 3 nights as a mystery 3 star hotel. Having previously stayed at other accommodation in Canmore I was relieved to find out that it wasn't situated on the railway side of the Bow Valley Trail as the trains were frequent and resulted in a mainly sleepless night. However we were unpleasantly suprised at the size of the room we were given - I had read a review saying they were small by Canadian standards - this was an understatement - the room we had was tiny compared to UK accommodation! Another unpleasant surprise was that they charged $10 per night for parking. Fortunately we were able to park on the street. The room itself was on the 2nd floor and overlooked the main entrance & restaurant as well as having other rooms directly opposite so we had to keep the curtains drawn for privacy. The worst thing about the hotel was the heat & the 'jelly' bed. The room was stiflingly hot despite having the thermostat turned down as low as it would go, window wide open & ceiling fan operating. When we mentioned this the response was that there was nothing that could be done as the hotel had floor heating which could not be switched off. As for the bed, although it felt comfortable to lie on it wobbled every time you moved and was a standard double size so it was very small when you are used to a super king size bed! Needless to say we didn't have a good night's sleep whilst staying here due to this. The 3 star touch to the room was the Keurig 'pod' coffee machine which produced decent coffee in my opinion compared to the hotel norm. Shame that you had to move it onto the floor to plug it in as there wasn't a socket where it was positioned. It was also annoying that no-one bothered to replenish the pods on a daily basis - we resorted to taking them from the lobby. On a more positive note we did enjoy the inclusive breakfast although on our last morning we went down to have breakfast at 7.15 a.m. & were told that breakfast was served from 8 a.m. Strange that the TV in the lobby said that breakfast was available from 6.45 a.m? As we needed to leave early the hotel did provide pastries for us to take with us when requested but we had been looking forward to a hot breakfast. Overall we found this hotel disappointing.

  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Windtower Lodge & Suites

Address: 160 Kananaskis Way, Canmore, Alberta T1W 3E2, Canada
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #17 of 32 Hotels in Canmore
Price Range (Based on Average Rates): $
Hotel Class:3 star — Windtower Lodge & Suites 3*
Number of rooms: 105
Official Description (provided by the hotel):
Welcome to the Windtower Lodge & Suites Nestled in the Canadian Rockies, we are situated in Canmore, which is considered Canada's mountain playground. We offer a wide variety of adventure and leisure pursuits. The property boasts cedar, stone, and log construction. A picturesque view of the mountains can be experienced from the hotel rooms and suites. We are pleased to offer our guests the choice of staying in one of our room or suite accommodations. All accommodations are designed to provide exceptional value and optimal comfort, whether your stay is business or pleasure related. To make your stay with us that much better, we are happy to offer a variety of on-site amenities and services such as the Fitness Centre and Outdoor Whirlpool Hot Tub. It is our delight to introduce The Wandering Elk, a quaint cozy breakfast spot adjoining our main lobby. Dine with us each morning for a tasty assortment of hot and cold breakfast selections. The Wandering Elk is also open for lunch and dinner, and features a variety of fare to suit every palate! Enjoy our patio with a fabulous view of Three Sisters, Ha Ling Peak, and Rundle Range. Your Pet is Welcome Too!We wish to extend a warm welcome to you and your pet at the Windtower Lodge & Suites. As a "Pets Can Stay Certified" accommodation provider, we would like to outline our basic pet policies and services for your reference and to make your stay, and that of our other guests, comfortable and pleasant. ... more   less 
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Also Known As:
Windtower Lodge And Suites
Windtower Hotel Canmore
Windtower Lodge & Suites Canmore, Alberta

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