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“nice stay” 3 of 5 stars
Review of Canadian Rockies Chalets

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Canadian Rockies Chalets
2.0 of 5 Cottage   |   1206 Bow Valley Trail, Canmore, Alberta T1W 1N6, Canada   |  
Hotel amenities
Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“nice stay”
3 of 5 stars Reviewed September 4, 2012

we stayed for 3 nights. we used our back yard space facing the mountains, sitting outside enjoying a cocktail taking in the view. they supplied comfy chairs to sit on. we had the trains on the bedroom side, not a noise problem. small tv but it worked, it wasn't our primary focus. hot tub was OK, tub wasn't very full and the water was luke warm. They have a pool table and fuse ball to use. able to walk to amenities close by. furniture was very uncomfortable to sit on in the living room. used pillows off our beds and that worked for us.

Room Tip: we had a bears den with 2 bedrooms, a king bed in one, queen in the other.
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  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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91 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Owen Sound, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 31, 2012

We stayed here for 4 nights in August. There were 3 of us (2 adults, 2 children). The chalets are located in a nice spot as they have easy access to the highway and close to Banff.

We found the chalets weren't of a high quality but they had everything you needed. We basically used them to sleep and eat breakfast. It was nice having a full kitchen with full size fridge. This allowed us to buy groceries so we could eat breakfast when we woke up. We also made a picnic lunch to take with us every day to save money.

We loved the fact that our patio had a great view of the mountains across the road. We sat out there every morning with our coffee.

For the right price I would stay here again.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Toronto, Canada
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 23, 2012

Canmore has natural beauty - for that we are thankful. We were assigned the Bear Den by a lovely Australian girl front desk person, room 104. I went back and requested a higher unit, but (when she inquired of her manager whom we could not see in another room), was told they had more bedrooms, and since our bedrooms faced the street (literally a hop, skip and a jump up to the main street) we were in a "premium" unit, even though it felt like we were underground and had no veranda except a subterranian "landing". I requested chairs for the patio, and had to wait 3+ hours for them to be placed outside.
The unit itself was "clean" - but dated. King bed was lumpy, but comfortable - for privacy, you HAD to keep both the front windows with the shades down, and the bedroom windows with the drapes drawn... so the view was "lost" and so was the natural light to the unit. Kitchen counter had damage, and the ancient coffee machine worked but was stained/old. Cabinets were the white melmac with the oak There was a walkway right in front of the patio and then a bit of an embankment up to the road - so NOT private. A local hospital was right across the road, should we have needed their services.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 22, 2012

Unit was spacious but not clean at all. Beds are like rocks and you wake up with pain.
In addition management is pretty rude as we had a need for an additional blanket for kids which was not honored. We moved out to adifferent hotel.

  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 15, 2012

We booked 4 nights - should have checked it out better - one side Trains RIGHT OUTSIDE 20 feet away from your window - the other side CONSTANT TRAFFIC so it is a loose loose situation. Could not get in before 4pm and had to check out by 10am on last day or PAY to stay until Noon. Check In Girl was Excellent but her Manager just sat on her butt in full view while the girl struggled with a family checking in that had credit card problems (BEWARE of the $250 Dammage deposit that "might' be returned to you IF they don't find damage) and language difficulties. we were next in line but it still took her almost an hour to check them in - with the Manager visable in back room - not even helping or smiling - just comming out and whispering in the girls ear if she disagreed with what ever she was saying. When it was our turn, it still took a half an hour. Only parking for one car. No maid service until Check out - only allowed ONE coffee filter if you go to front desk to ask for one. Our Chairs were falling apart. one so bad we wouldn't let anyone sit on it. the floors were sooo dirty our socks and feet were BLACK so we ended up wearing our shoes in the place. NO Air conditioning and it was sooo hot! The trains were so loud with the windows open you woke up every time they went by 3-4 every night - not to mention the ones in the daytime. We got bit by a big black ant that was in our sheets the first night! after that we all stripped the beds before we could sleep. to get any fresh towels you had to corral a housekeeper in the mornings - but they were great. You also had to take out your own garbage before you left --or maybe would be charged?? the "Master" did have a King Bed but it opened onto the vaulted livingroom with at half wall so no privacy there. Overall will NEVER go back but we don't feel so bad now since we only paid about $170 per night with Expedia. My suggestion is to find a place that is OFF the Train Tracks if you can.

Room Tip: Sorry - you are sunk - either you have Trains or you have the Main Road. we got the Trains and the u...
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  • Stayed July 2012, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 9, 2012

We have stayed at the CRC 3 or 4 times now.... It's a hit or a miss whether you get a clean or 'not-so-clean' unit! We have stayed in a bears den unit- sub basement, 2 bedrms, no real views - we had to request that the cleaning staff come and clean the dried up vomit of the walls (left by the previous occupant) in the bathroom. - no real apologies but the receptionist came quickly and cleaned it up!
The next time we stayed was in a mountain retreat (yes, we did stay here again) 3 bedrooms- views were great, didn't mind the train passing through (got used to it very quickly and the kids loved seeing them -1yr old and 3yr old). Unit was bit ragged and not very well cleaned again - we have stayed in 'newer' self-catering condos in Canmore, they may be cleaner but they are smaller, more expensive and not walking distance to the grocery stores!
Our last trip was in a Cougar chalet - these are more expensive because they have an extra bathroom and seem in better condition than the other units we have stayed in... The trade-off was that the balcony was facing on to the road so we chose to sit inside and enjoy our glass of wine!

Overall, these units are reasonably priced, BUT because they are all owned individually then it seems that there is differences in the quality and upkeep of each unit- I think the housekeeping standards are pretty low, but the bedding seems clean and I don't mind wiping down surfaces when I get there. The location is great because you can walk to the supermarket or into town and I LOVE the French bakery across the road for fresh baguettes, pastries and coffee... There is also a spa and an English pub within a couple of minutes walk;)

Room Tip: I prefer railway retreats because of the views BUT they are on the rail track side so light sleepers...
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 10, 2012 via mobile

My husband and I booked this hotel because there was a room rate sale on. The place is obviously older but seemed fairly well maintained. We had a lower suite which felt a bit dark to me as the entrance was below ground level. On entering the suite there was an overall cozy feeling though there were a few things such as cracks in the kitchen counter and yellowing in the bathroom tub that detracted from it. There were also numerous stains on the living room carpet. The kind of place you would keep your shoes on. The deal breaker for us was the bed. It was so hard and lumpy that both my husband and I woke up with stiff backs the next morning. We won't be returning.

  • Stayed June 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Canadian Rockies Chalets

Also Known As:
Canadian Rockies Chalets Hotel
Canadian Rockies Chalets Canmore
Canadian Rockies Chalets Hotel Canmore
Canadian Rockies Chalets Canmore, Alberta
Address: 1206 Bow Valley Trail, Canmore, Alberta T1W 1N6, Canada
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #11 of 17 Specialty lodging in Canmore
Price Range (Based on Average Rates): $
Hotel Class:2 star — Canadian Rockies Chalets 2*
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