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“Holiday Inn In Cannmore” 4 of 5 stars
Review of Holiday Inn Canmore

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Holiday Inn Canmore
3.0 of 5 Hotel   |   1 Silvertip Trail, Canmore, Alberta T1W 2Z7, Canada   |  
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Ranked #13 of 33 Hotels in Canmore
Brampton, Canada
1 review
“Holiday Inn In Cannmore”
4 of 5 stars Reviewed October 15, 2012

Very clean and friendly enviornment - close to Banff and Lake Loiuse. Easy access to Bow River and the beutiful trails. Staff were very friendly. Reasonable rates. Only 40 minutes from Banff. I recommend set aside some time to explore the town of Cannmore - especially the Bow River hiking trails.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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339 reviews from our community

Traveler rating
    135
    133
    49
    17
    5
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90
133
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
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  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
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English first
calgary
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 10, 2012

We stayed here for 2 nights recently for a wedding at SIlver Tip. We were so pleasantly surprised by the excellent staff and overall comfort of this hotel. Our room was clean and comfortable and our view-spectacular! The Three Sisters in their glory! Waking up to that site is just amazing!
We only had one meal-a special brunch arranged by the family and it was terrific as well. I understand that those who dined for breakfast on another day had to wait way too long. Hopefully they will get that straightened out. Proximity to the town of Canmore is good, you most likely have a car if you are travelling through the Banff area. If not, it is an easy 20 minute walk over the bridge to lots of restaurants and stores. I really would like to emphasize the tremendous staff at this hotel. Friendly, accommodating and efficient-just what you want at a hotel when you are travelling.

Room Tip: We were in room 221 and the view from this side was just amazing!
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hicanmore, General Manager at Holiday Inn Canmore, responded to this review, October 13, 2012
Thank you for your comments! 360 degree views will ensure you get what you are looking for when you visit Canmore. Holiday Inns invested a billion on a major refurbishment globally and the result is outstanding. We hope you got to try some of our pillow menu options, soft pillow, firm pillow, neck pillows, is your preference. I am sorry to hear for the inconsistency in the Restaurant and we are taking your comments seriously.
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Calgary, Canada
1 review
5 of 5 stars Reviewed October 8, 2012

When we arrived the girls at the front desk were very welcoming and helpful. Every room had an amazing view of the mountains. The jacuzzi room was great, very clean and spacious. The hotel is just off the highway and only a few minutes from the downtown shops and restaurants. I will definitely stay there again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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hicanmore, General Manager at Holiday Inn Canmore, responded to this review, October 10, 2012
We appreciate you taking the time to write this review. We hope you get a chance to stay with us again in the near future. Please take advantage of the great offers available.
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Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed October 1, 2012 via mobile

The view alone is worth every penny! Gorgeous! We just stayed one night and are from Calgary but the view still gets me every time.

Front desk staff was excellent. Professional with a happy demeanour which makes it more of an enjoyable experience.

One drawback was the hours of operation in the restaraunt. We couldn't get a drink at 4 pm on a Saturday afternoon. Not a big deal but would have been nice.

Would go back anytime with no hesitations.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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hicanmore, General Manager at Holiday Inn Canmore, responded to this review, October 2, 2012
Thank you for your wonderful comments. Unobstructed views is one of the many reasons our guest enjoy their stays.
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Sun Prairie, WI
Level Contributor
191 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed September 27, 2012

Newer facility with a recent change in ownership. The staff was friendly but you got the feeling they were new in the business. Nothing really bad just missteps. We were there three nights. On day two when returning in the evening our room had not been cleaned. On day three our keys would not work even though we were booked for another night. We had been upgraded to a two level suite on the third/fourth floor. The suite was nice with a bath on each floor. However, both the air and walls got thinner with the altitude. We could hear the people talking in the next room and they ran their jacuzzi late at night. Filling it was actually louder than running it. The “regular” rooms may not have the same problems. The price was a little higher than warranted for the accomodation overall but it is a touristy area and that may be the norm. We wouldn't be opposed to staying again but would likely look for options next time.

Room Tip: Two level suites have more noise issues.
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Canmore, responded to this review, October 12, 2012
Dear Frankee7,

Thank you for leaving us a review of your recent stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re are sorry for any inconvenience the confusion on the room keys and the noise from the other room may have caused you during your stay. I have taken note of your comments and this will certainly be looked into. We do value the comments we receive from our guests as these help us improve the quality and service that we offer.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Connie D
Case Manager
IHGCare
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Regina, Canada
Level Contributor
57 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed September 24, 2012

We only stayed one night however it was quite excellent. The girl at the check in, I believe her name was Veronica, was positively awesome. Very friendly and helpful. Great job and superior comfort. Highly recommend!

Room Tip: King bed with jacuzzi room!
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  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hicanmore, General Manager at Holiday Inn Canmore, responded to this review, October 2, 2012
We are glad you had a relaxing stay and Veronica is also glad to read your comments. We hope you have the chance to stay more than one night next time. Thank you.
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Sylvan Lake, Canada
Level Contributor
8 reviews
5 of 5 stars Reviewed September 24, 2012

This is a beautiful hotel with fantastic rooms and views. What really set this apart from other hotels that we use around Canada and the World is the staff. Everyone from cleaning staff, front desk, maintenance, and kitchen/banquet personel were so friendly,helpfull and professional. Always a smile and treated us all like royalty.
We were there with 24 other rooms for our daughters wedding and they made her special day evn better.
Definitely worth staying here.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hicanmore, General Manager at Holiday Inn Canmore, responded to this review, October 2, 2012
We could not thank you enough for taking the time to write this wonderful review. Ensuring you enjoy of a relaxing stay is the core of our business. Your comments made our day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Canmore

Address: 1 Silvertip Trail, Canmore, Alberta T1W 2Z7, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#4 Business Hotel in Canmore
#7 Family Hotel in Canmore
#10 Romantic Hotel in Canmore
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Canmore 3*
Number of rooms: 99
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Also Known As:
Holiday Inn Canmore Hotel Canmore
La Quinta Canmore
Four Points Canmore
Canmore Four Points
Holiday Inn Canmore Alberta

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