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“Great retreat” 4 of 5 stars
Review of Solara Resort & Spa

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Solara Resort & Spa
4.0 of 5 Resort   |   187 Kananaskis Way, Canmore, Alberta T1W 0A3, Canada   |  
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Special Price
Eclub Special - 20% off
Ranked #12 of 33 Hotels in Canmore
GreenLeadersSilver level
Calgary, Alberta, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great retreat”
4 of 5 stars Reviewed June 4, 2013

June 1, 2013 - Booked a weekend get away with my girlfriend; the accomedations are great the suite was immaculate with all the ammenities you could ask for from a mountain retreat for 2. The Spa was amazing and after a long day of hiking it was the perfect thing to surprise her with. Overall great experience and very impressed - one downside - the confirmation email stated PS3 in the room however there wasn't which was a little disappointing as we'd hoped to curl up and watch some Netflix but there is an onsite movie theatre free for guests.

Room Tip: Be aware that this is a property managed condo resort so there is no onsite room service available h...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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540 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Calgary, Canada
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 25, 2013

We stayed at Solara from April 21st to the 22nd and it was really great!

It was a surprise from my boyfriend, since I was only visiting for a week (that time)! We got there 2 hours before the proposed check-in and still got our room! When we got to our room, they had given us a bottle of wine and card signed by the staff, because my boyfriend asked them if they could do something to celebrate our dating anniversary!

We only encountered one problem, which was that we weren't getting any hot water in our room. We called the front desk and they immediately switched us up to a bigger room with a view and hot water!

We slept like babies and were really sad to leave after only one night.

I'm definitely planning on going back for a sky trip with friends!!! It was an amazing place with amazing service!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanya Y, General Manager at Solara Resort & Spa, responded to this review, May 30, 2013
JInx1505,

Thank you for your wonderful review. Congratulations on your Anniversary date and we were pleased to be able to be a part of your celebration surprise. We strive to deliver exceptional service and experiences for our guests and am happy to read your comments about your stay.

Thank you for immediately allerting us about the situation with the hot water. That gave us a chance to rectify the situation immediately so you could continue enjoying your stay with us.

We would love to welcome you back at the Solara Resort & Spa. Please remember when you reserve with Bellstar Hotels & Resorts that you are now a member of the Bellstar family and will recieve a Loyalty discount at all of our properties.

Yours In Hospitality

Tanya Yurko
Area General Manager
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St. Albert, Canada
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed May 23, 2013 via mobile

We stayed at the Solara from may 18th to 20th and we're very impressed with this place. Being 5 We had rented a 2 bedroom suite with sofabed. Both bedrooms had a tv and fireplace as the living room did. A beautiful gourmet kitchen with luxury kitchen accessories. 2 beautiful bathrooms with body jets in both showers. The balcony had a table and 6 chairs and a BBQ. There is a water play area for smaller kids, a wading pool and a hot tub, so no pool for bigger kids to play in, that was kinda surprising. The Resort is about a 10 minutes drive from downtown and hiking areas. All and all I definitely recommend this place. Will certainly return!!

  • Stayed May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Tanya Y, General Manager at Solara Resort & Spa, responded to this review, May 30, 2013
Daniel_Sophie,

Thank you for choosing to stay at Solara Resort & Spa. We thoroughly enjoy feedback such as yours, and we are glad to see that you and your family were able to use a lot of our amenities in and out of the rooms. I also hope you were able to make use of our 98 seat theatre that features 2 movies a night, with popcorn buckets and treats available.

We look forward to your return. Please do not forget to take advantage of our Loyalty Program with discounts at all Bellstar Hotels & Resorts.

Yours In Hospitality,

Tanya Yurko
Area General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 21, 2013

April 2013 my wife and I spent our anniversary at Solara. This was a wonderful treat and fabulous property. It is an easy walk downtown and easy access to whatever you want to do. Parking underground was excellent and our one bedroom suite with balcony was incredible. It is well thought out and had everything to make our weekend special including a free movie in the theatre at Solara. We will be going back.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanya Y, General Manager at Solara Resort & Spa, responded to this review, May 30, 2013
Dear Rwillie_53,

We are always so honoured to be able to host such special occasions like anniversaries!

Thank you for taking the time and sharing your experience with the Trip Advisor community, this is such an excellent platform for travelers to comment and provide true insight to assist others in making the often difficult choice of what resort to stay at.

Solara Resort & Spa is a fabulous setting to celebrate a romantic weekend away! With the cozy fireplaces in the living room and bedrooms, breathtaking views, as well as some of our units boast a lovely soaker tub for a romantic relaxing time. We have romance packages available as well to enhance our guests stay available upon request as well as the ability to have champagne, wine of choice, rose petals, etc! Our team loves to know when our guests are celebrating something special at the time of booking so that we can anticipate and help set the stage for a memorable and romantic time spent together.

Our team looks forward to hosting you once again and hopefully assist in making more magical memories.

Yours In Hospitality,

Tanya Yurko
Area General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed May 18, 2013

Have stayed twice recently for wedding planning visits and not disappointed. Great staff and suites are very very clean spacious and quiet. Great destination. Stayed in great view rooms well appointed.

Room Tip: Upgrades are worth it.
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanya Y, General Manager at Solara Resort & Spa, responded to this review, May 30, 2013
Thank you Amy K!

It's always such a treat to hear great reviews like yours and we appreciate you taking the time to share your experiences you had during your stay at Solara Resort & Spa. Our Resort is very spacious and an excellent destination for all sorts of gatherings such as weddings, reunions, holiday gatherings etc.. I hope you were able to partake in some of our amenities such as the relaxation pool and hot tub, the 98 seat theatre or perhaps the One Wellness Spa.

We would love to host you again if or when you return to the Bow Valley. If you choose to stay with the Bellstar Resorts please remember to take advantage of the Loyalty Program and recieve your discounts.

Yours In Hospitality,

Tanya Yurko
Area General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Red Deer, Canada
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 17, 2013

I recently booked 5 rooms for 3 nights at this hotel for a work retreat. Of the 4 hotels our groups has stayed at in Canmore in the past 2 years this was by far our favorite. The accommodations were deluxe! We had 4 -2 bedroom suites and 1 premium 3 bedroom suite that we also used as a meeting space which worked well. The suie had a large balcony and comfortable ambiance. We brought in our own food for breakfasts and had lunch catered and brought in by various Canmore restaurants. We decided not to book the meeting rooms as one was very small and the other did not have any windows. If you are going to work in the mountains, it is nice to enjoy the view! The kitchens were well equipped, the bathrooms were lovely, the linens were cozy and when you asked them to replace your towels they did. The theater is a nice amenity and several of our group enjoyed the spa. The only complaints our group had was about the noise in the rooms and hallways that sounded like motors and fans. Also, the hot tub would be more enjoyable if it were outside or at least had a view of the beautiful mountain scenery.

Room Tip: The rooms at the end of the hallways have great windows and fabulous light.
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  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 7, 2013

My gf and I had a 2 night stay at the Solara Resort and Spa on April 26th - 28th for a good friends wedding. We had the bedroom suite and it was one of the nicest I've ever stayed in. Hardwood floors, granite countertops, stainless steel appliances (full size fridge with ice maker, stove/oven and dishwasher) and 2 fireplaces (although these were not functional and only cosmetic - they did not actually give off any heat). The shower/tub was simply fantastic as it had a rainshower head and 2 horizontal jets that just doused you in water. 2 lcd flat screens, one in front of the couch mounted on the wall over a fireplace and another in the bedroom in front of the king bed. It was spotlessly clean and even had a washer and dryer. The good size balcony had a patio set so you could eat outside and take in the fresh air. The bbq unfortunately wasn't gas/propane and was electric but it still did the job on the steaks. We unfortunately did not have any time to book at the spa but the hot tub was great. The suites are super quiet and I could not hear anyone in the surrounding rooms or in the hallways at all.
I definitely would recommend Solara if you just wanted a very relaxing getaway and also the ability to prepare your own food so you don't have to eat out for every meal.
Hats off to the front desk as they were very pleasant and friendly especially the long haired blonde (I'm really sorry I forgot your name) who checked us out and let us come back and search our room to try and find the ring I had lost :(
All around excellent stay and absolutely amazing suites!

  • Stayed April 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Solara Resort & Spa

Address: 187 Kananaskis Way, Canmore, Alberta T1W 0A3, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Canmore
#2 Green Hotel in Canmore
#2 Top resorts Hotel in Canmore
#3 Spa Hotel in Canmore
#3 Luxury Hotel in Canmore
#7 Romantic Hotel in Canmore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Solara Resort & Spa 4*
Number of rooms: 214
Official Description (provided by the hotel):
Stunning Rocky Mountain architecture grounds the Solara vacation experience in authenticity, making your retreat the perfect Canmore vacation! Solara Resort blends the absolute best of a Rocky Mountain holiday with the elegant details of a high-end urban hotel. Choose from spacious, fully equipped 1, 2 or 3 bedroom suites with up to 1700 square feet of luxurious space. Linger on your own private balcony or terrace, soak in breathtaking mountain views or snuggle beside your slate fireplace. ... more   less 
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Also Known As:
Solara Hotel Canmore
Solara Resort And Spa
Solara Resort & Spa Canmore, Alberta

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