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“Alright” 3 of 5 stars
Review of Quality Resort Chateau Canmore

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Quality Resort Chateau Canmore
3.0 of 5 Hotel   |   1718 Bow Valley Trail, Canmore, Alberta T1W 2X3, Canada   |  
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Ranked #23 of 33 Hotels in Canmore
Canmore, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 3, 2004

After a night at the Mystic Springs resort, I spent a night at this hotel. If I had not gotten such a good deal on a room, I would have been disappointed. As it stands, the room was suitable. Roomy, pretty, had a nice view. We were on the side opposite the train tracks, but did watch some trains pass us by as we sat in the tiny hot tub. The fireplace in the room was a bit noisy, and the decor a bit cheap. Maybe it only seemed this way because we had spent the night before in some primo accomodation. It was just "okay".

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196 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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A TripAdvisor Member
3 of 5 stars Reviewed November 11, 2003

We got a reasonable rate on a bed and breakfast package, but got very little sleep due to the proximity of the train tracks - at times, it felt like the train was going right through our suite! A little rundown, and the maid service somewhat lacking - the bottom sheets on our beds weren't tucked in, so we ended up remaking them.

The staff we encountered were uniformly pleasant. When we arrived at the Gasthaus restaurant for our breakfast, we found that we were too late for the meal; however, given it was Sunday, we were automatically upgraded to an excellent brunch starting 1/2 hour later.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
2 of 5 stars Reviewed September 7, 2003

I booked a top suite at Chateau Canmore and was more than dissapointed.
I understand that hotels like to 'talk up' their rooms over the phone, but I feel I was lied to. My rustic mountain view was train tracks and a construction yard and the only thing 'spacious' about the room was the king sized bed. When I expressed my concern, as this was a special occasion, my rate was droped by $30 a night. This was appriciated but it did make up for a dissapointing trip to Canmore. If your only stoping overnight, the hotel is okay, but if you're looking for a getaway, stay away from the Chateau Canmore.

  • Stayed September 2003
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
2 of 5 stars Reviewed August 7, 2003

Would not recommend this resort. Service is poor to say the least. Very noisy at night as the hotel is adjacent to a busy rail line. Not much concern from management about their customers. So much for their 100% satisfaction guaranty.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Quality Resort Chateau Canmore

Address: 1718 Bow Valley Trail, Canmore, Alberta T1W 2X3, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #23 of 33 Hotels in Canmore
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Resort Chateau Canmore 3*
Number of rooms: 93
Official Description (provided by the hotel):
The Quality Resort Chateau Canmore is an all suite property features 93 units, offering spectacular views of the Canadian Rocky Mountains. This full service hotel includes a family restaurant, sports lounge, and full fitness centre. You can enjoy a refreshing dip in the pool or soothe aching muscles in the outdoor hot tub or sauna. ... more   less 
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Also Known As:
Quality Resort Chateau Canmore Hotel Canmore
Quality Inn Canmore
Quality Hotel Chateau Canmore
Quality Resort Chateau Canmore Alberta

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