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“A good experience” 4 of 5 stars
Review of Quality Resort Chateau Canmore

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Quality Resort Chateau Canmore
3.0 of 5 Hotel   |   1718 Bow Valley Trail, Canmore, Alberta T1W 2X3, Canada   |  
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Ranked #25 of 33 Hotels in Canmore
port vila
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
28 helpful votes 28 helpful votes
“A good experience”
4 of 5 stars Reviewed August 11, 2012

We actually left the Rundle Ridge Cabins after a terrible experience there and headed to this chateau in the hope of finding a reprieve - we found it! The hotel was comfortable and cosy and well appointed. We had a road facing room and did not hear the trains going by at night. All facilities were catered for and we had 3 good nights here.

  • Stayed July 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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177 reviews from our community

Traveler rating
    24
    53
    43
    28
    29
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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B. C.
Top Contributor
62 reviews 62 reviews
29 hotel reviews
Reviews in 42 cities Reviews in 42 cities
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed August 9, 2012

If for every week that went by that this hotel did not do any major cleaning or maintenance they reduced their price by 1% we would all be staying free. It's tired, the beds are worn out, the desk clerk looked like he woke up on the floor minutes before his shift started and didn't have time to change his clothes or brush his hair. I won't be back and I certainly won't be recommending this place to anyone. Too bad because it must have been nice once. Well maybe nice would have included more than one elevator.

  • Stayed August 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth, MA
Top Contributor
63 reviews 63 reviews
5 hotel reviews
Reviews in 29 cities Reviews in 29 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed July 30, 2012

We had a great room. Nice big living area had a sofa, service bar with microwave, refrigerator and sink, and a loft bedroom with a king bed and second TV. Unfortunately the hotel is built right alongside active railroad tracks and the trains do run at night! Service was not the greatest. We left at 7:00 AM to spend the day in Banff Park and returned hot and tired at 5:00 PM to shower and change for dinner and our room had not been made up yet. We called to the front desk twice to have someone come with clean towels, etc. but after at least 20 rings each time with no answer we had to walk down to the lobby to voice our request. We asked that the manager call us so we could talk to him/her personally, but we never got the call. The three gals who showed up a little while later made some lame excuse about how they always do our room last and they hadn't gotten to it yet. We never heard an "sorry" from anyone.

Room Tip: If you can sleep through anything, this location may not bother you. If you're a light sleeper...
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  • Stayed July 2012, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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BOSSIER, LA
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed July 22, 2012

Stayed here starting 6-25-12 for several nights. The hotel is in a great location right off Highway 1. The lobby is very nice and tastefully decorated and the staff very friendly and helpful. You park behind the hotel. There is also a train track running behind the hotel as others have noted but our room faced the front and we did not hear the train at all. Our room was very nice and cleaned nicely each day. It is a short drive to Banff, about 12 - 15 minutes. You do have to stop to buy the National Park pass if you don't already have one and this could take a few extra minutes. There is a mountain range behind and in front of the hotel so basically mountains all around. There was snow on top of the mountains. It was pretty cold our first day but we had no problems with our room. We had a great experience here and would stay here again. The fitness room is very nice and has big windows that overlook the Bow Valley Trail road - nice. There was no continental b'fast, but there is a restaurant on end of hotel.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Springfield, Oregon
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 16, 2012

Positives: Very comfy beds, clean rooms, clean bathrooms, complete work-out room/equipment, business center with computer and printer available, individual climate controlled rooms, good morning coffee, friendly hotel staff.

Negatives: Only one elevator for a 5 floor hotel, no complimentary breakfast included in the hotel rate but there is a restaraunt on-site for made to order breakfast, a single ice-machine on 3rd floor only, Availabale parking at back of hotel is 'tight'.

Room Tip: Back side of hotel for much better views of mountains but also hear trains as railroad tracks run al...
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  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fallon, Nevada
Top Contributor
66 reviews 66 reviews
18 hotel reviews
Reviews in 40 cities Reviews in 40 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 15, 2012

Hello and Good day to you all.Just would like to share my expirence who you on this Quality Inn.I arrived a little early,So i had to wait about an hour(it,s ok tho).When i checked in,I found this Quality Inn to be rather a BLESSING! It had EVERTHING i really did need.Comfy bed,s for Me and Schell and my Wooo,s,Room service was exceptional,And the Sales Manager(Sheri) Went out of her way to see that i had everything i needed,(THANK YOU Sheri)!!The girl who checked me in was also VERY Professional,And curtious.I WILL definetlly make this Quality Inn my chioce to stay when in Canmore AB......

Room Tip: Try to get a room facing the Mountains....
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson
Top Contributor
123 reviews 123 reviews
38 hotel reviews
Reviews in 55 cities Reviews in 55 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed July 15, 2012

While there is a very wide choice of hotels, this is a very nice, comfortable and convenient place to stay while visiting Banff. A little away from Banff, it is still worth driving the extra distance.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Resort Chateau Canmore

Address: 1718 Bow Valley Trail, Canmore, Alberta T1W 2X3, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 33 Hotels in Canmore
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Resort Chateau Canmore 3*
Number of rooms: 93
Official Description (provided by the hotel):
The Quality Resort Chateau Canmore is an all suite property features 93 units, offering spectacular views of the Canadian Rocky Mountains. This full service hotel includes a family restaurant, sports lounge, and full fitness centre. You can enjoy a refreshing dip in the pool or soothe aching muscles in the outdoor hot tub or sauna. ... more   less 
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Also Known As:
Quality Resort Chateau Canmore Hotel Canmore
Quality Inn Canmore
Quality Hotel Chateau Canmore
Quality Resort Chateau Canmore Alberta

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