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“Great time!” 5 of 5 stars
Review of StoneRidge Mountain Resort

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StoneRidge Mountain Resort
4.0 of 5 Hotel   |   30 Lincoln Park, Canmore, Alberta T1W3E9, Canada   |  
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Hotel amenities
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Instagram Resort!
Ranked #2 of 33 Hotels in Canmore
Certificate of Excellence 2014
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Great time!”
5 of 5 stars Reviewed March 6, 2014

I stayed here many times and it always been a great time! The staff is very friendly and respectful! The resort is very nice and luxurious. The outdoor hot tub and pool are large and surrounded by a very nice garden! Service here is excellent. I will definatly come here again!

Stayed March 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMstoneridgeresort, General Manager at StoneRidge Mountain Resort, responded to this review, March 9, 2014
Dear 22vince22,

It's terrific to hear from a loyal and happy guest. The entire team, management, housekeeping, maintenance and the front desk, all concentrate very hard on giving a consistently high level of service and we are so happy you noticed!

We very much look forward to your next visit to the mountains!

John Brownlee
General Manager
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812 reviews from our community

Traveler rating
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    180
    34
    11
    8
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297
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25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (247)
Date | Rating
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  • French first
  • German first
  • Japanese first
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  • Spanish first
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English first
North America
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 2, 2014

Had a wonderful one night stay in the hotel. Excellent customer service - I had messed up our reservation and they very quickly and easily took care of it for me. Would definitely come back & recommend this hotel to others.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMstoneridgeresort, General Manager at StoneRidge Mountain Resort, responded to this review, March 3, 2014
Dear traveller154910,

Thank you for posting your comments here to our TripAdvisor page as they really do highlight the energy our team puts towards assisting guests with acceptable alternatives when things don't right. They are completely dedicated to that one goal of our guests being able to their worries behind and be able to relax and enjoy our resort to the fullest! We are extremely happy we were able to accomplish this for you and I am sure the team at the front desk will be very happy to "see their names in lights" on our TripAdvisor page.

We look forward to hosting your next getaway and when you do decide to come back, be sure to call us and ask for our repeat guest rate.

John Brownlee
General Manager
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Calgary, Canada
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 28, 2014 via mobile

Stayed with my husband in January. Always such a great place to stay. The room was fantastic the view amazing and as always the staff were super friendly from checkin to checkout. Always enjoy Stoneridge a truly wonderful resort. Thanks

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMstoneridgeresort, General Manager at StoneRidge Mountain Resort, responded to this review, March 3, 2014
Dear Reta G,

Thank you very much for taking the time to write a "sparkling" review of your guest experience at our resort. The staff at the front desk monitor TripAdvisor daily and will be very happy to see your comments about their friendly service!

Thank you for choosing to stay with us and we hope you have another chance to getaway from the hustle and bustle of big city life soon!

John Brownlee
General Manager
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Edmonton, Canada
1 review
5 of 5 stars Reviewed February 25, 2014

My partner and I stayed at this hotel for a small getaway during the summer of 2013 (the review is late - I haven't gotten around to it but I thought I'd get it in now to lure more people for this upcoming summer)! Whether for couples or family, this place is a great hotel! As soon as you walk in, you are greeted warmly by the front desk staff and the décor and ambience are great. Checking-in was fast and smooth and off we went to the room. Upon entry, the room itself was big, and we even had the room facing the mountains! The room was spacious for two and our requested chocolate-covered strawberries and wine awaited us. The kitchen was also well-equipped with utensils and such - something I did not expect! Though there was a minor hiccup with the television, maintenance managed to fix it right away and off we went to watch a movie which we rented from the front desk, again with no hassles! They were so friendly and nice enough to show us on a map what we could do/dine in town. The staff were always courteous and friendly (even the cleaning staff upon checking out in the morning) and always there to assist and ask your questions. Overall, the experience was amazing and the money (though it may seem like on the higher end), was totally worth it! I would go back again when I get the chance!

Room Tip: Ask (albeit nicely) if you could be placed in a mountain-view room. There is a bit of a trade-off: t...
See more room tips
  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMstoneridgeresort, General Manager at StoneRidge Mountain Resort, responded to this review, February 27, 2014
Dear Duhrell,

It's never too late to leave a review on our page here on Trip Advisor and we are so glad we made such a great impression on you that you still remembered us! The staff at the Front Desk really work at keeping up to date on all the goings on in and around Canmore and are dedicated to creating memories that will last a lifetime. It seems they have succeeded! Housekeeping too. They have some pretty big suites to clean, but they are never too busy to give a greeting, a smile, or help with guest needs!

We hope you have the opportunity to come see us again this spring or summer and thank you again for choosing to stay with us.

John Brownlee
General Manager
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Vegreville, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed February 25, 2014

The property is easy to find with underground parking that comfortably fit our Ford 1/2 Ton. We were provided a two bedroom condo with full kitchen, two bathrooms, and bed space for 6 adults. The unit was very accommodating, clean, and well appointed. The master bedroom had a large bathroom with attached that had a double sink vanity, toilet, tub and large shower. The main bathroom was much smaller with a single sink, toilet and shower. The bedrooms were decent sizes with the master bedroom with a king size bed and TV in the room. The living room and dinette comfortable accommodated 4 people. The staff at the resort were very accommodating bringing us extra blankets, pots and serving bowls as requested. We will definitely consider using this facility again and would definitely recommend to others!

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMstoneridgeresort, General Manager at StoneRidge Mountain Resort, responded to this review, February 27, 2014
Dear David E,

We were very happy to have you and your family visit all the way from Vegreville, home of the world's largest pysanka!

Even for such a large number of adults, we really do make for a very sensible choice for accommodation in Canmore with our roomy guest suites. The staff will be happy that hear that you liked their service and I am particularly pleased that you may be back again and will recommend us to others!

If you do make the trip again, please call direct and ask for a return guest rate!

John Brownlee
General Manager
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Calgary, Canada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 24, 2014

We booked at Stone Ridge based on friends recommendation. Our room was awesome! It was very large, with a separate dining room, spaceish living room and an awesome view of the mountains. We were on the ground level, close to the road but with the windows closed ( it was -30) you couldn't hear any of the traffic. The heated pool was a lot of fun. The little cafe had AMAZING b-fast and even gave my child a few side of fruit! If I had knows it would have been so nice, I would have stayed for 2 nights! I will go back for sure!

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMstoneridgeresort, General Manager at StoneRidge Mountain Resort, responded to this review, February 25, 2014
Dear Sarah L,

Thank you so much for taking the time to post a review here on our page on TripAdvisor. We are very happy to hear you had such a great time while you were here and will be sure to pass on your compliments to Hollyann and the rest of her team at the Ridge Cafe.

A lot of guests end up approaching us during their stay looking to cancel reservations elsewhere and elect to stay longer with us, its too bad you could only do the one night, but we know how you feel!

There is always a next time and being so close, we hope you are able to come back soon.

John Brownlee
General Manager
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Peace River, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 24, 2014

A group of five busy Mamas finally had a chance to have a night out in Canmore and we picked a family suite to stay at Stoneridge. Got to say it was a perfect place. The room was clean and big with a very reasonable price. And the service was great! Washing machine and dryer in room plus kitchent were ideal for a weekend stay with friends and family up to 6 people. And not to mention the heated pool and hot tub outside...it was a little treat in a cold winter night.

Stayed February 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMstoneridgeresort, General Manager at StoneRidge Mountain Resort, responded to this review, February 25, 2014
Dear sweetmay5,

We are so happy all you hard working moms had a chance for some R&R and that you chose the Stoneridge to unwind and relax! It seems you got all you needed during your stay including a good helping of our renowned service.

Come back again for another well deserved mountain break anytime!

John Brownlee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about StoneRidge Mountain Resort

Address: 30 Lincoln Park, Canmore, Alberta T1W3E9, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Canmore
#1 Luxury Hotel in Canmore
#2 Family Hotel in Canmore
#3 Business Hotel in Canmore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — StoneRidge Mountain Resort 4*
Number of rooms: 104
Official Description (provided by the hotel):
All-suite luxury condominium resort hotel nestled in the Canadian Rockies. 5-minute drive to Banff National Park. All suites incl. Full gourmet kitchen, fireplace, 42" & 32" HDTV’s, Ipod stereo, electronic safe, in Suite laundry & gas BBQ. Outdoor Heated pool, Hot Tub and Fitness Center. Available Wi-Fi and heated underground parking. Meeting, Banquet and Reception rooms available. Ridge Cafe (licenced)open daily serving up light meals, baked goods and specialty coffees. ... more   less 
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Also Known As:
Stoneridge Mountain Hotel Canmore
StoneRidge Mountain Resort Canmore, Alberta

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