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“Another great stay” 5 of 5 stars
Review of StoneRidge Mountain Resort

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StoneRidge Mountain Resort
4.0 of 5 Hotel   |   30 Lincoln Park, Canmore, Alberta T1W3E9, Canada   |  
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Certificate of Excellence
Ranked #2 of 33 Hotels in Canmore
Calgary, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Another great stay”
5 of 5 stars Reviewed February 25, 2013

We have stayed at this resort many times, and have tried many other resorts in Canmore, as well. We always come back to the Stoneridge. For the price point the amenities are fantastic. Love the large bathrooms, balcony's and kitchens. We experienced a terrible mattress in the den of the king suite (a fold out couch), when I told the manager he apologized and said new mattresses were on order to be installed within the next two weeks, and offered me an upgrade for our next stay. From all the resorts I have booked at in the last year, the Stoneridge is the only one that actally had the crib in the room when we got there,without having to ask the front desk again and waiting to set up the toddlers bed... and the only resort that phoned our room 20 minutes after check in to see if everything was all right.
The pool is always warm and the hot tub is not too hot to stay in for awhile and relax, even for the kids. We usually stay on the third floor (more quiet) but had 1st floor this time which was super convenient to the parkade and the Ridge cafe (added last year and a definite benefit - great breakfast sandwiches!).
The staff are friendly and courteous. We will continue to stay at this great place.

Room Tip: If you want to keep an eye on the pool situation don't book the "mountain view". You c...
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stoneridge_ResortGSM, Guest Services Manager at StoneRidge Mountain Resort, responded to this review, March 7, 2013
Dear Sandra S,

Thank you for taking the time to share your experience at the Stoneridge Mountain Resort with the TA community. We pride ourselves on our Guest Services and making sure that all the little things that will make you more comfortable during your stay are taken care of before you arrive. Further to that, we do a call to each and every guest after they have checked in to ensure their total satisfaction with the suite. All of the hide-a-bed mattresses in the living rooms of the suites have been replaced with luxurious new mattress and the custom mattress for the dens are ordered and should be installed within a few weeks. We look forward to welcoming you and your family back to the Stoneridge on your next trip to the beautiful Canadian Rockies.

In Hospitality,

Kevin Piercey
Guest Services Manager
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733 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (220)
Date | Rating
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English first
Edmonton, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 17, 2013

We stayed in a 2 bedroom king and despite the newness of the place, we found the furniture and finishings run down and shabby. the staff was great. the outdoor pool was fun. I feel sorry for people who own units in this building. it is not soundproofed and is not aging well at all. We would not stay here again.

Room Tip: Be aware of construction o the lobby side of the building.
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  • Stayed February 2013, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StoneRidge_Resort, General Manager at StoneRidge Mountain Resort, responded to this review, February 19, 2013
The award winning team at the Stoneridge Mountain Resort takes great pride and care in maintaining the property to the highest standards. I personally inspected the suite this guest stayed in for four nights and found the suite to be in perfect condition and working order. Readers will appreciate the vast majority of reviewers rave about the maintenance, service and cleanliness at the resort, and can be assured that we have not lowered our standards and will continue to strive for service excellence.
In hospitality,
Edward A. Keenan | General Manager
1-877-675-5001
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Cincinnati, Oh
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 17, 2013

We spent a week in this beautiful location and it was hard to leave. We had a top floor room with 2 bedrooms. There was a nice balcony with view of the pool and the mountain tops. The rooms were perfect and the kitchens were very modern and include everything you need to cook. There is a local Safeway close by (driving distance) and also an incredible farmer's market in Canmore on Friday's. We also stayed in Banff the next weekend and this location will provide more amenities at a lower price if you don't mind being out of town. The pool was great (even in Sept) and the hot tub was perfect temperature after hiking in the day. There are several parks in the area which are really nice. I loved the hotel and the area in general.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StoneRidge_Resort, General Manager at StoneRidge Mountain Resort, responded to this review, February 21, 2013
Dear cincyp,
Thank you for sharing your experience regarding your recent stay at the Stoneridge Mountain Resort. I am pleased to learn that you enjoyed your stay with us and agree that our suites provide many more amenities and value than a similarly priced hotel room in Banff. Our guests appreciate that Banff is only a 20 minute drive from the resort and makes a great day trip, after exploring authentic Canmore. We look forward to welcoming you back the next time you are visiting the Canadian Rockies.
In Hospitality,
Edward A. Keenan | General Manager
1-877-675-5001
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Sturgeon County
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 16, 2013

Another fantastic family stay. Always our favorite stay when in the Rockies Banff, Lake Louise side. Skied the Lake Louise mountain and had a fantastic time. Going back end of March for cross country. Can't wait to go back to the lodge.

Room Tip: For a family of 5 the 2 bedroom suites are great. More room to spread out.
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StoneRidge_Resort, General Manager at StoneRidge Mountain Resort, responded to this review, February 21, 2013
Dear Abigail C,
Thank you for your glowing review! The team at the Stoneridge Mountain Resort strives for service excellence and I sincerely appreciate it when our guests take the time to recognize their hard work in a positive way. Perfection is very difficult to achieve, and I am elated to learn that your felt your stay with us was "perfect again". We look forward to welcoming you back on your next stay,
Yours in Hospitality,
Edward A. Keenan | General Manager
1-877-675-5001
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
maarheeze
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 14, 2013

We stayed in the Stoneridge mountain resort for 10 days. We had a great time, it was a onebedroom appartment with everything you need and more on a holiday. Actually it felt like coming home after a day out in the mountains. It was clean and well equiped.
We really didnt want to leave. Great choice to stay for a trip to nearby Banff National Park, Kootenay or other things to do and see around Canmore.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Saskatchewan, Canada
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 10, 2013

This was the first time my wife & I stayed at the StoneRidge Mountain Resort. It has been on our "to try" list for a while now, however, we typically try to stay at hotels/resorts when they have some type of deal going on, and this was the first time we were able to catch a deal at the StoneRidge, which was a stay for 2 nights and get 1 night free.

We were quite impressed with the property when we first pulled up, and the 1 bedroom king suite in which we stayed was also quite nicely appointed. The full sized kitchen was very nice, including granite counter-tops. There were enough pots and pans available to cook a nice meal. The king size bed was very comfortable and provided many great night sleeps. The sitting area is very comfortable, with a large couch and a large chair, along with a large 42" flat panel LCD TV, with HDTV programming, hanging on the wall above the natural gas fireplace. There was an additional 32" flat panel HDTV in the bedroom. The ensuite bathroom, which also acts as the main bathroom for the suite, was very large, probably the largest of any of the 1 bedroom places we've stayed in Canmore. It had his & hers sinks, along with a large soaker tub and a very large corner shower stall that could fit a small family in. There was also a nice natural gas BBQ located on the patio of the suite, which we did not get a chance to try out.

The Ridge Cafe on site was a nice little place that we went to for breakfast.

We will definitely be returning to the StoneRidge Mountain Resort in the future, as it is one of our new favorite places to stay, and we will be recommending it to our family and friends.

Room Tip: Look for a multiple night stay deal.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StoneRidge_Resort, General Manager at StoneRidge Mountain Resort, responded to this review, February 12, 2013
Dear Nuance,
Thank you for your posting and sharing your recent experience while staying at the Stoneridge Mountain Resort. I am happy to learn that you were able to find the best deal on our website, and that we are now your new favorite place to stay in Canmore. We look forward to welcoming you back again soon!
In hospitality,
Edward A. Keenan
General Manager
1-877-675-5001
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lethbridge
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 5, 2013

We stayed for two nights in a one bedroom King suite. The room was beautiful and clean, the bed was incredibly comfortable, the bathroom was spacious with a huge walk in shower and soaker tub, the kitchen had everything I could think of, the view was amazing - we will definitely be back !!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StoneRidge_Resort, General Manager at StoneRidge Mountain Resort, responded to this review, February 12, 2013
Dear Deniseotca,

Thank you for sharing your experience and appreciate your kind comments regarding your recent stay with us. We look forward to extending our hospitality to you the next time you are staying in Canmore.

Edward A. Keenan
General Manager
1-877-675-5000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about StoneRidge Mountain Resort

Address: 30 Lincoln Park, Canmore, Alberta T1W3E9, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Canmore
#1 Luxury Hotel in Canmore
#2 Family Hotel in Canmore
#3 Business Hotel in Canmore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — StoneRidge Mountain Resort 4*
Number of rooms: 86
Official Description (provided by the hotel):
All-suite luxury condominium resort hotel nestled in the Canadian Rockies. 5-minute drive to Banff National Park. All suites incl. Full gourmet kitchen, fireplace, 42" & 32" HDTV’s, Ipod stereo, electronic safe, in Suite laundry & gas BBQ. Outdoor Heated pool, Hot Tub and Fitness Center. Available Wi-Fi and heated underground parking. Meeting, Banquet and Reception rooms available. Ridge Cafe (licenced)open daily serving up light meals, baked goods and specialty coffees. ... more   less 
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Also Known As:
Stoneridge Mountain Hotel Canmore
StoneRidge Mountain Resort Canmore, Alberta

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