We have stayed at this resort many times, and have tried many other resorts in Canmore, as well. We always come back to the Stoneridge. For the price point the amenities are fantastic. Love the large bathrooms, balcony's and kitchens. We experienced a terrible mattress in the den of the king suite (a fold out couch), when I told the manager he apologized and said new mattresses were on order to be installed within the next two weeks, and offered me an upgrade for our next stay. From all the resorts I have booked at in the last year, the Stoneridge is the only one that actally had the crib in the room when we got there,without having to ask the front desk again and waiting to set up the toddlers bed... and the only resort that phoned our room 20 minutes after check in to see if everything was all right.
The pool is always warm and the hot tub is not too hot to stay in for awhile and relax, even for the kids. We usually stay on the third floor (more quiet) but had 1st floor this time which was super convenient to the parkade and the Ridge cafe (added last year and a definite benefit - great breakfast sandwiches!).
The staff are friendly and courteous. We will continue to stay at this great place.