We've 'unplugged' in Canmore just before Christmas for the last few years and have stayed in some great places. This property is definitely not worth the price we paid (and it has apparently gone up since we stayed Dec 19/2014). We stayed in a 2 bedroom suite... it's tough when the only good thing my family of four (two 21ish yr old children) had to say was the bathroom was really nice... once you figured out the shower.
Beds were ok, if you like hard beds... pillows were mediocre, if you like high hard pillows... pull-out was horrible... duvets were good... A/C would not cool the room to below 23 degrees for the four days... no 'staples' for cooking in the kitchen... had to ask for a frying pan to be delivered to the room... interrupted 3 times by service staff coming to the wrong room... Fridge compressor kept us awake... microwave woke the kids up it was so loud... restaurant food was ok, small portions and expensive.
Front desk tried to extra bill me at check-out, even though I had paid in full a month previous.
I did hear that there is new ownership, so hopefully things improve... but for now, there are lots of better places to stay, for a lot less money.
- Official Description (provided by the hotel):
- Experience Grande Rockies Resort – a unique resort hotel in Canmore, Alberta. Set amidst the majestic mountains of Banff National Park, the resort offers the incredible standards and service of a luxury boutique hotel and the personal comforts of a grand vacation home.The Grande Rockies Resort in Canmore features more than 136 boutique, one and two bedroom luxury hotel suites and penthouses, most complete with fully-featured kitchens, in-suite washer and dryer, spa-inspired bathrooms and designer décor & amenities. At your service night and day is a full team of hotel & restaurant professionals capable of handling any request.Superbly situated in the foothills of the Rockies right in the alpine village of Canmore, Grande Rockies Resort is ideal for golf, ski and outdoor adventure enthusiasts. Or, simply hang out by the indoor pool with waterslide, kids pool and hot tub or get active in the fabulous fitness centre.Corporations will appreciate Grande Rockies Resort's well-appointed meeting and conference facilities, serviced by our team of conference specialists and culinary experts. ... more less
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- Also Known As:
- Grande Rockies Hotel Canmore
- Grande Rockies Resort Canmore, Alberta