Our two night stay at the Grande Rockies Resort started off on the right foot. The front desk staff were very pleasant and easily accommodated our request for an early check in. Our room was very clean and, to my surprise, very quite. Our room faced the highway; with all doors closed I could hardly hear the traffic sounds. Our 1-bedroom suite was very spacious and the kitchen was clean, bright, and modern. The steam shower was fantastic! Our suite had a bbq on the balcony, which didn't look like it had been cleaned after its last use. Housekeeping missed us on the second day, and when we brought it to the front desk's attention they apologized and said they'd address it with the manager. While we didn't want the room cleaned at that time, we did want new towels. The front desk advised we'd get the towels, but sadly they never arrived. Again on check out we raised this with the front desk who were apologetic but not very responsive.
- Official Description (provided by the hotel):
- Experience Grande Rockies Resort – a unique resort hotel in Canmore, Alberta. Set amidst the majestic mountains of Banff National Park, the resort offers the incredible standards and service of a luxury boutique hotel and the personal comforts of a grand vacation home.The Grande Rockies Resort in Canmore features more than 136 boutique, one and two bedroom luxury hotel suites and penthouses, most complete with fully-featured kitchens, in-suite washer and dryer, spa-inspired bathrooms and designer décor & amenities. At your service night and day is a full team of hotel & restaurant professionals capable of handling any request.Superbly situated in the foothills of the Rockies right in the alpine village of Canmore, Grande Rockies Resort is ideal for golf, ski and outdoor adventure enthusiasts. Or, simply hang out by the indoor pool with waterslide, kids pool and hot tub or get active in the fabulous fitness centre.Corporations will appreciate Grande Rockies Resort's well-appointed meeting and conference facilities, serviced by our team of conference specialists and culinary experts. ... more less
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- Also Known As:
- Grande Rockies Hotel Canmore
- Grande Rockies Resort Canmore, Alberta