Well, we stayed in this place for two nights on the NYE of 2013 in their two luxury bed-room suit.
Pros: the staff is great, the location is great, the pool is great, the view is amazing, rooms were very nice overall with warm fireplace and a little balcony.
Cons: started from an 1 hour check-in delay, so did not get in the room until 5 p.m; then the wi-fi was down for the entire stay. Called the desk, they said there was not much to be done. It would be not a big deal if our ethernet jack would not be missing in the room. Talked to two different people, both have promised that the issue will be fixed, but it had never been. So, we had no internet, ended up using their business room. And since we were visiting from the US, and we had to use roaming data for the phones.
Then in my bedroom the lamp cover from the ceiling light was missing, I let the stuff know, he said he would "take a note". So, the naked bulb blasted the light right in the face for three days. Which would be okay, if I would not pay $350 per night. Maybe we just got that unlucky there, but I will not stay there again.
So, in the end I would give them average to poor.
- Also Known As:
- Grande Rockies Hotel
- Grande Rockies Hotel Canmore
- Grande Rockies Resort Canmore, Alberta
- Official Description (provided by the hotel):
- Experience Grande Rockies Resort – a unique resort hotel in Canmore, Alberta. Set amidst the majestic mountains of Banff National Park, the resort offers the incredible standards and service of a luxury boutique hotel and the personal comforts of a grand vacation home.The Grande Rockies Resort in Canmore features more than 136 boutique, one and two bedroom luxury hotel suites and penthouses, most complete with fully-featured kitchens, in-suite washer and dryer, spa-inspired bathrooms and designer décor & amenities. At your service night and day is a full team of hotel & restaurant professionals capable of handling any request.Superbly situated in the foothills of the Rockies right in the alpine village of Canmore, Grande Rockies Resort is ideal for golf, ski and outdoor adventure enthusiasts. Or, simply hang out by the indoor pool with waterslide, kids pool and hot tub or get active in the fabulous fitness centre.Corporations will appreciate Grande Rockies Resort's well-appointed meeting and conference facilities, serviced by our team of conference specialists and culinary experts. ... more less
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