We stayed 2 nights at the lodge on the 3rd floor (room 313) and the view from our room was of the 3 sisters mountains, absolutely breathtaking. The room was clean and well equipped the only complaint we had was the internet was not working during our stay and there is only 2 bedside lamps that give off very little light in the bedroom so it was hard finding stuff at night. At this point we would have said this place was top notch.We took off to calgary for a few days and then decided to stay for another 2 nights on our way back home. We arrived around 1pm and they were able to check us in early which was awesome, however, this time our stay wasn't quite as enjoyable. We put up the do not disturb sign as we went out for breakfast, yet the housekeeping staff entered and tidied our room anyways, not a huge deal, just a little annoying. Later on my husband found a small pink pill on the floor, we had our 7 month old with us so this was a little concerning because if he hadn't found it, our son could have eaten it, as we allowed him to crawl on the carpet. Keep in mind there was no pink pill on the floor when we arrived the day before(I always scan the floors and inspect the cleanliness of a room) so this somehow appeared after the cleaning staff entered our room, kinda creepy, if you ask me. I found the pillows on the bed in this room too large as well, so i had to sleep without them.Despite all this we still enjoyed our stay because the view was amazing and having the full kitchen and laundry room made our life easier, but if we come back to canmore we will probably stay somewhere else.
Stay on the 3rd or 4th floor facing the mountains only. The other rooms face the street.
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Thank you Donnalsherwood for your comments and for staying at Silver Creek...we have taken your comments and discussed them at our housekeeping meeting so that they are aware of this. This is not a common occurrence I assure you. We would like for you to give us a third chance and if you would like to discuss this possibility please do not hesitate to contact me. firstname.lastname@example.org
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