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“Will go back again, and would recommend it to friends and family.” 5 of 5 stars
Review of Silver Creek Lodge

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Silver Creek Lodge
3.5 of 5 Hotel   |   1818 Mountain Ave, Canmore, Alberta T1W 3M3, Canada   |  
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Hotel amenities
Ranked #10 of 33 Hotels in Canmore
Calgary, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Will go back again, and would recommend it to friends and family.”
5 of 5 stars Reviewed May 8, 2013

Great place to stay! 7of us stayed for a nursing reunion, and the hotel had everything we needed! The suites were clean, the beds comfortable and the kitchens were complete. I would recommend staying there!

Room Tip: The train rumbles by during the night, so if you're a light sleeper, ask for a room on the other...
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  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waymarker, Director of Sales at Silver Creek Lodge, responded to this review, May 28, 2013
Thank you for staying with us, recommending us and for wanting to return!!! Thank you, thank you!! Hope to see you really soon!!!
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334 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
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English first
red deer
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 7, 2013

Hubby surprised me with a weekend away. Booked through Booking.com and he specifically asked to see the mountains. When we arrived we were told room was not ready so we left and went to the Grizzly Pub for a pint and a bite (review to follow). 1.5 hrs later we checked in and were told room still not ready and staff had to physically check to see of it was available. When we entered the room, it was west facing the highway and there were no mountain view room left available. Our 15 mth old grandson was with us and the noise from the highway made it difficult for him to settle in the evenings.We asked for the wifi code and one was provided, but we were not aware until later in the evening that the code only works on 1 device. Called down to see if we were doing something wrong and we were told need codes for each device and that they would get back to us right away. An hour later we called them back and then still had to wait to get additional codes. The staff are friendly but are not informative regarding the amenities and services at all. The hot tubs were amazing and gorgeous at night, and would recommend for a winter stay but not so much for spring and summer.

Room Tip: Book mountain view NOT west facing
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waymarker, Director of Sales at Silver Creek Lodge, responded to this review, May 28, 2013
Thank you for staying with us and pointing out any issues you had while at Silver Creek. We need to hear the good and the not so good so we can keep improving our training and services. So thank you!! I hope that you do decide to give us another chance! We look forward to seeing you again!!
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Chichester, United Kingdom
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 6, 2013

Our room was modern and well appointed with some self catering facility but we had a few issues. We made our Booking through Booking.com and we specifically requested a quiet location but we were given a room next to the foyer and next to the restaurant and next to the hotel power room. Now being next to a power room meant that electrical equipment was running all the time and although not loud per se, there was constant buzzing/vibration which was annoying, especially in the middle of the night when everything was quiet. I had to resort to ear plugs. There was no facility to open a window and get fresh air apart from a small grille so the room was quite stuffy especially when the sun was shining on the side of the hotel. The temperature control in the room didn't work however low the set point was set. There were a few impracticalities. A microwave, toaster, perculator and kettle were provided but only 2 electrical sockets; the microwave instruction booklet was for a different model; the fridge managed to freeze the milk whatever the setting (there was no freezer compartment as such) and a desk was provided in a dark corner with no lighting. The bath was quite a deep soaker tub but having a shower meant negotiating the high sidewall of the bath and my wife who had a THR last year found this difficult. There was no grab rail provided which we felt was a safety issue.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waymarker, Director of Sales at Silver Creek Lodge, responded to this review, May 28, 2013
Thank you for all of your comments, without guests like you we couldn't always be improving!! Maintenance has fixed the majority of issues and thank you for letting us know. Please call us directly to book and we will make sure that you are away from this noise......if you have any further concerns please do not hesitate to contact judy@waymarker.ca
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Edmonton, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 4, 2013

We booked through another website on which the description of the hotel room was a little misleading however the room was still very nice.The staff at the Front Desk were very friendly and welcoming. I would recommend this location for more of a winter getaway so you can take full advantage of the fireplace, the outdoor hot tubs, and the bathtub (which looked amazing). Overall, it was a very good stay, and I would definitely book there again for future trips to Canmore.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waymarker, Director of Sales at Silver Creek Lodge, responded to this review, May 28, 2013
Thank you for staying at Silver Creek and we are glad to know that you enjoyed your stay and will be coming back!!! Thanks you, thank you!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed May 1, 2013 via mobile

Stayed here on 3 occasions and very impressed with the one bed suits, they are fully equipped, if only I could afford to buy one I'd be there every weekend.
We always make use of the hot tubs.
Make sure you get west facing rooms otherwise you will end up overlooking the trans Canada highway, very noisy! West facing you don't hear a thing.

  • Stayed April 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waymarker, Director of Sales at Silver Creek Lodge, responded to this review, May 28, 2013
It's always nice to hear that you are someone's favourite place so thank you!! We are so pleased and we hope there will be a fourth, a fifth and so on!!! Thanks again!!
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Calgary
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 25, 2013

This past weekend my boss took us to Silver Creek Lodge as part of a belated Christmas gift. We had a fabulous time and enjoyed many laughs both in the room, in the outdoor hot tubs and at the restaurant.

Room Tip: When booking, always try to ask for a room facing the Town of Canmore.... what a view.
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waymarker, Director of Sales at Silver Creek Lodge, responded to this review, May 28, 2013
Well than you for staying with us and lucky you to have such a great boss!!! We hope that you come back and stay with us again and enjoy our facilities!!
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1 review
4 of 5 stars Reviewed April 16, 2013 via mobile

It was our first year anniversary so we booked a discounted rate on-line. We wanted a place where we could relax, and make meals. The tub/shower is amazing with the water coming from the ceiling. A little Aveda shampoo made for a wonderful bubble bath with ample bubbles. The Front desk agent was warm and welcoming, and offered us a coupon for breakfast at the George Town Inn (sister property) for 15% off. The space was clean, our bed was made for us on the second day, and new towels provided. The only thing we noticed was that the kitchen garbage could have been taken out, and the dishwasher was not working. We washed the dishes by hand the second day. We didn't take it as a problem, as we enjoyed the together time of cleaning up. Overall we enjoyed our stay, and would defiantly come back in the future. I would recommend this property to my friends and family.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waymarker, Director of Sales at Silver Creek Lodge, responded to this review, May 28, 2013
Happy 1st Anniversary and thank you for spending it with us at Silver Creek....the bath is different but romantic so we are pleased to hear that you enjoyed it!! Sorry to hear about the dishwasher but it is fixed now!! We hope you spend many more anniversaries with us in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Silver Creek Lodge

Address: 1818 Mountain Ave, Canmore, Alberta T1W 3M3, Canada
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Canmore
#9 Family Hotel in Canmore
#11 Romantic Hotel in Canmore
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Silver Creek Lodge 3.5*
Number of rooms: 42
Reservation Options:
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Also Known As:
Silver Creek Hotel Canmore
Silver Creek Lodge Canmore, Alberta

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