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“Romantic Getaway” 4 of 5 stars
Review of Blackstone Mountain Lodge

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Blackstone Mountain Lodge
3.5 of 5 Resort   |   170 Kananaskis Way, Canmore, Alberta T1W 0A8, Canada   |  
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Ranked #3 of 33 Hotels in Canmore
Calgary, Canada
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Romantic Getaway”
4 of 5 stars Reviewed March 19, 2013

We went for a romantic getaway to the Mountains and stayed at this condo style hotel for 2 nights. We stayed in the one room suite. The bed was very comfortable and our room was cozy and quiet despite there being a big hockey tournament with a lot of families staying. Although we did not make use of it, the kitchen seemed handy. The beds and towels are not changed every day but we kept ours clean so it was no big deal. There is a pool, but not really much to do in the hotel and no restaurant or cafe. But we knew this going in so not a real problem. Underground parking was also free and nice to have with the snow. Overall the stay was great and I would recommend it for a weekend getaway or family stay.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KileyD, General Manager at Blackstone Mountain Lodge, responded to this review, April 2, 2013
Dear crsmithy,

Thank you for your review and staying with us at a Bellstar Hotel & Resort property. It's always nice to hear when guests enjoy their time away and can relax in the comfort of their room. The town of Canmore as well as the Bow Valley has so many exciting venues and adventures to take part in, winter or summer, from dog sledding to river rafting and of course the beautiful hiking trails all around the area. During your next stay with us please let the Guest Service Agents know that you would like daily service and we would be happy to provide that for you. Looking forward to your next stay with us, and please don't forget to take advantage of our Bellstar repeat guest program for discounts at all of our Bellstar Hotels & Resorts.

Yours in Hospitality,

Tanya Yurko
Area General Manager
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517 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
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English first
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 19, 2013

Our 2 bedroom suite was comfortable for 5 adults. The hide-a-bed in the living room was comfortable. The suite was quiet and relaxing. We did not use the hot tub or gym due to the number of 6 year old hockey players who held domain in those areas. The Lodge was within a 30 minute walk of all the best restaurants in Canmore. We enjoyed our stay. The staff were responsive and helpful. We also appreciated the dog-friendly option. The only issue we had was one that was typical of most places - the room was hot and we needed to sleep with the window open. This was not a problem for us but might be concerning for others. We were able to cook a wonderful meal and had all the pots, pans and knives we needed.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KileyD, General Manager at Blackstone Mountain Lodge, responded to this review, April 2, 2013
Dear AnnMarie D,

Thank you for sharing your review on Trip Advisor. It's nice to read that you enjoyed the room and got to experience the downtown of Canmore. It's great to have the option of the excellent dining option in Canmore as well as be able to make a home cooked meal for friends and family (pet included). We would like to welcome you back to one of Bellstar Hotels & Resorts so you can enjoy the amenities we offer on all of our properties as well as take advantage of our repeat guest discount. Looking forward to hosting you again.

Yours in Hospitality,

Tanya Yurko
Area General Manager
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Calgary, Alberta, Canada
1 review
5 of 5 stars Reviewed March 16, 2013

The room was clean and offered a nice view of the mountains. The staff were friendly and always helpful. The two hot tubs were hot and clean and very relaxing with a nice pool to swim in. The underground parking was easy to get to and all stalls were close to the elevators. A quick and cheap cab ride was our way go downtown and experience the local shopping.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KileyD, General Manager at Blackstone Mountain Lodge, responded to this review, April 2, 2013
Dear Lance M.

Thank you for choosing to stay with Bellstar Hotels & Resorts. I'm glad to read that you had a great stay with us and that you made use of our amenities on property and enjoyed them. We would love to welcome you back! Please let us know that you have been a guest of ours so you can take advantage of our repeat guest discounts at all of our Bellstar Hotels & Resorts.

Yours in Hospitality,

Tanya Yurko
Area General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 15, 2013

Wasn't sure what to expect here but was pleasantly surprised. We rented a two bedroom condo, we had an amazing view of the mountains, the rooms were very very clean, the condo has everything we needed to make our own meals in regards to utensils, pots etc. we had a very cozy stay would definitely recommend it. Great pool and hot tubs also.

Room Tip: We had a lovely room with stunning views of the mountains. Can't go wrong with that.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KileyD, Front Office Manager at Blackstone Mountain Lodge, responded to this review, March 19, 2013
Hi DemiGordo,

Every time that I read or hear that someone who stayed at our resort was surprised at how good the resort is brings a smile to my face. I hope that you were able to use the kitchen to the fullest and make some meals in the suite to enjoy a home cooked meal and save a little bit of money while you were staying with us. Have a great day and hopefully we can welcome you back to the mountains soon.

Cheers,
Kiley Dare

Guest Service Manager
Blackstone Mountain Lodge
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 14, 2013

We had a 2 bedroom suit. It was amazing and the beds are so comfortable. We took our little dog and they where so accommodating and really made her feel welcome. The pools and hot tubs are great. We where there in Febuary during the winter festival and it was a great time to be in Canmore. The suits are very well decorated and comfortable. Our suite looked onto the front and we had a beautiful view of the mountains. Huge deck. We will be definately be returning next Febuary. The only complaint is that they need to update the their gym.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KileyD, Front Office Manager at Blackstone Mountain Lodge, responded to this review, March 19, 2013
Hi Kelly M,

Thank you very much for the great review on TripAdvisor. I am happy to read that you enjoyed the suite, resort and the town of Canmore. You should really check out the other festivals that the town holds through out the year. My personal favourite is the Canmore Folk Fest in the summer. I will pass along your thoughts about the gym along to the appropriate people. Thank you for the feedback.


Have a great day,
Kiley Dare

Guest Service Manager
Blackstone Mountain Lodge
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed March 8, 2013

Every time I make a trip out to the mountains, I stay at the Blackstone Mountain Lodge. This place offers you everything you can possibly need; excellent location, great amenities such as an outdoor heated pool and hot tubs, extremely friendly and warm staff always willing to help out in any way, and convenient underground parking.
I highly recommend this place as it is a home away from home.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KileyD, Front Office Manager at Blackstone Mountain Lodge, responded to this review, March 19, 2013
Hi Ziggy444,


It sounds like you had a great time at Blackstone Mountain Lodge. When guests come to visit us we hope that they are able to use all of the resorts amenities to their fullest. I hope that we are able to welcome you home sometime soon. Have a fantastic spring.

Thank you for the kind words,
Kiley Dare

Guest Service Manager
Blackstone Mountain Lodge
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed February 25, 2013

A nice rental-condo place.
The pool and hot tub were great.
The room was spacious (2 bedroom unit) and sound didn't travel - we have a 19-month old baby who was a bit cranky.
Lacks a continental breakfast, but food places in Canmore are so close, that it's not a major issue.

Room Tip: Call ahead to ensure your room is ready. We had friends who's room wasn't available until 7p...
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KileyD, Front Office Manager at Blackstone Mountain Lodge, responded to this review, March 3, 2013
Hi luckyphilCalgary,

Thank you very much for your kind words about our resort. I am happy to read that your 19-month old baby enjoyed their stay with us. I hope that the whole family was able to enjoy the amenities such as the full kitchen and pool/hot tub complex.

Have a great winter,
Kiley Dare

Guest Service Manager
Blackstone Mountain Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Blackstone Mountain Lodge

Address: 170 Kananaskis Way, Canmore, Alberta T1W 0A8, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Canmore
#4 Romantic Hotel in Canmore
#4 Family Hotel in Canmore
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Blackstone Mountain Lodge 3.5*
Number of rooms: 126
Official Description (provided by the hotel):
Located just 20 minutes from Banff National Park in Canmore, Alberta, Blackstone Mountain Lodge adds a dash of urban polish to the untamed spirit of the Canadian Rockies. Behind our grand carriage house entrance an abundance of contemporary surprises awaits. Choose from a beautifully appointed hotel room with two queen beds or choose from luxuriously appointed one, two and three-bedroom suites. A luxuriously appointed 4 bedroom, 4 bathroom penthouse suite is also available, perfect for hosting small receptions or for discerning guests looking for some extra space. All suites feature gourmet kitchens, in suite laundry, flat screen televisions and slate fireplaces with daily housekeeping service. The Blackstone Mountain lodge features a year round outdoor heated pool with two outdoor hot tubs, state-of-the-art fitness center, heated underground parking, meeting and banquet space along with complimentary Wi-Fi throughout the resort. Delight in the unsurpassed comfort and sophistication of Canmore’s finest condo style hotel – an elegant getaway equally suited for family vacations, romantic escapes and group retreats. Find inspiration from your suite’s mountain views. Revel in all of the high-touch amenities you’d expect from a luxury resort. Cozy social areas throughout the lodge create the perfect setting for guests to savor every moment of their alpine-inspired retreat. Tucked into the mountains, our sun-drenched courtyard features hot tubs and BBQ pits with stunning views of the surrounding Rockies. A day at the lodge might consist of nothing more than a morning dip in the pool, a pampering massage in one of our private spa rooms and a stroll into Canmore to explore the charming restaurants, bistros, boutiques and microbreweries of Main Street. If you’re feeling more adventurous, the gates of Banff National Park - and world-class skiing, golf, hiking, biking and sightseeing - are just minutes away. For anything you might like to see or experience – from fly fishing lessons or a round of golf to a family dogsled adventure or whitewater rafting trip on the Kananaskis River – our helpful team of guest service agents are available 24 hours a day to help plan your next unforgettable rocky mountain adventure. For an unparalleled Rocky Mountain vacation, we welcome you to discover the award-winning Blackstone Mountain Lodge for yourself. ... more   less 
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Also Known As:
Blackstone Mountain Hotel Canmore
Blackstone Mountain Resort
Blackstone Mountain Lodge Canmore, Alberta

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