We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 34 Canmore hotels

Blackstone Mountain Lodge: Traveler Reviews

3.5 of 5
170 Kananaskis Way, Canmore, Alberta T1W 0A8, Canada
Hotel website
Hotel amenities
Blackstone Mountain Lodge
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Booking.com BlackstoneLodge Hotels.com
and 8 more sites!
88%
Ranked #9 of 34 hotels in Canmore
Most recent review
5 of 5 stars Reviewed January 14, 2013
C00kie77 Red Deer, Canada
Write a Review

261 reviews from our community

Traveler rating
    165
    66
    20
    3
    7
See reviews for
Families
104
 
Couples
90
 
Solo
4
 
Business
8
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Red Deer, Canada
1 review
“Clean, Spacious, Comfortable and Great Deal”
5 of 5 stars Reviewed January 14, 2013

We stayed at the Blackstone Jan 11-13 in a 2 bedroom unit, very comfortable, great amenities. Very quiet, nice outdoor hot tubs and pool. Great location to ski Sunshine and Lake Louise. Underground parking that would actually fit our vehicle with the ski rack. The Staff was very friendly and the room very clean, with comfortable beds.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask C00kie77 about Blackstone Mountain Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KileyD, Front Office Manager at Blackstone Mountain Lodge, responded to this review
January 26, 2013
Hi C00kie77,

Thank you for staying with us when you came to play in the mountains. In the winter, I find that our underground heated parking is great to have. I love not having to scrape my window in the morning. I hope that you were able to get out and enjoy Sunshine and Lake Louise while you were here and we are able to welcome you back again in the near future.

Enjoy the winter,
Kiley Dare

Guest Service Manager
Blackstone Mountain Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“New Years Stay with Friends”
3 of 5 stars Reviewed January 12, 2013

This was our 7th year in Canmore for New Years with friends and our 4th year at a Bellstar Resort. It was an ok stay. The staff was friendly enough. The rooms were clean. Underground parking is nice. A couple things bugged us though. The wifi was horrendous. They might as well not even had it. It was 1 bar at the best of times and was constantly dropping out. We were 6 people, but we were put in a corner room which is much smaller than other rooms. Our other friends were 4 people and they received a much bigger room despite us booking prior to them and checking in the day before. Lastly, despite staying with Bellstar previously we were unable to get the frequent guest discount.

  • Stayed December 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask Laevyboy about Blackstone Mountain Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KileyD, Front Office Manager at Blackstone Mountain Lodge, responded to this review
January 26, 2013
Hi Laevyboy,

I am sorry to read that you did not enjoy your stay as much as you should have been able to. We are currently working with the property manager to improve the WIFI on the resort. Unfortunately with the tremendous increase in electronic devises that you WIFI in the last year or two has decreased the reliability of our WIFI. We hope to have the bandwidth increased in the future.

I am very sorry that you did not receive your repeat guest discount for your stay. When you come back to stay with us, please contact me directly and I’ll make the arrangements for you.

Thank you,
Kiley Dare

Guest Service Manager
Blackstone Mountain Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tarporley, United Kingdom
Top Contributor
238 reviews 238 reviews
51 hotel reviews
Reviews in 65 cities Reviews in 65 cities
68 helpful votes 68 helpful votes
“Never fails”
5 of 5 stars Reviewed January 12, 2013

We stayed at Blackstone over the new year period. As always we had a great experience. The suit was excellent, very comfortable and well equipped. The staff were helpful and were able to answer all our questions. The room was quiet even on nye and the hot tubs were great (even if it was -10 outside) .
We took a trip to banff on the new bus service which was very convenient and cheap at $6.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 24 more reviews by UkSil for Canmore
Ask UkSil about Blackstone Mountain Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KileyD, Front Office Manager at Blackstone Mountain Lodge, responded to this review
January 26, 2013
Hi UKSil,

Thank you very much for your great review. I love reading reviews from such a world traveler. The new Canmore/Banff transit system is a terrific new convinces in the Bow Valley. In the summer they will have bike racks on the buses so you can bike to Banff on the Legacy trail or Goat Creek trail, have a great lunch and take the bus back if you have indulged too much.

Thank you,
Kiley Dare

Guest Service Manager
Blackstone Mountain Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary
1 review
“Clean, modern and very comfortable!”
5 of 5 stars Reviewed January 9, 2013

We stayed here on two occasions in December and had a great experience both times. The suite we had was very clean, spacious and modern and had all the amenities you need. Also enjoyed the outdoor heated swimming pool and hot tubs. Staff where very helpful and friendly and the underground parking was very convenient. Can't wait to come back!

Room Tip: Really liked how spacious and comfortable the suites are.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Travel_Juliano about Blackstone Mountain Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KileyD, Front Office Manager at Blackstone Mountain Lodge, responded to this review
January 11, 2013
Hi Travel_Juliano,

We are always trying to provide the best service possible for our guests and from reading your review we did so for both of your stay. Your stay sounds like you enjoyed all aspects of the resort and I hope that we are able to welcome you back this winter. The pool and hot tubs is always open and waiting for you.

Cheers,
Kiley Dare

Guest Service Manager
Blackstone Mountain Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Great stay, good room, friendly and helpful staff”
4 of 5 stars Reviewed January 7, 2013

A great 4 day stay in clean and very well equipped accommodation - including a washer and dryer in the room. We used the hot tubs and pool every day, and the only downside was the night-time noise ... I think that there was a party loving elephant in the room above that went on safari at 03:00 - but maybe as it was Xmas/New Year, we should have expected some disturbance.

And the staff on reception desk were also very helpful with directions, maps and suggestions for visits - thanks Lena !

Room Tip: Maybe a room on the top ( 4th ) floor would be quieter
See more room tips
  • Stayed December 2012, traveled with family
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask SteveL007 about Blackstone Mountain Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KileyD, Front Office Manager at Blackstone Mountain Lodge, responded to this review
January 11, 2013
Hi SteveL007,

Thank you very much for the great words about our resort. I am very happy to hear that you enjoyed the suite as well as the resort amenities. When you come back in the future, if you have any noise issues, please call the front desk. There is always someone on, either security or a guest service agent, who would be more than happy to speak with the noisy guests.
It is great to hear that Lena provide great service. I will pass along the compliments.

Happy New Year,
Kiley Dare

Guest Service Manager
Blackstone Mountain Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Blackstone Mountain Lodge
Check-in Check-in Check-out Check-out
 
 
Holiday Inn Canmore
Great value on a similar hotel
Canmore, Kananaskis Country
4.5 of 5 stars 138 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Canmore
Romantic
Hidden Ridge Resort
Hidden Ridge Resort 4.5 of 5 stars 798 reviews
Luxury
The Fairmont Banff Springs
The Fairmont Banff Springs 4.0 of 5 stars 1,815 reviews
Good for business
Georgetown Inn
Georgetown Inn 4.5 of 5 stars 187 reviews
Near the beach
Sunshine Mountain Lodge
Sunshine Mountain Lodge 4.0 of 5 stars 79 reviews
Show Prices ABS:HotelCheckRates-d184485?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d184171?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d186033?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d182228?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Canmore hotels
Falcon Crest Lodge 4.5 of 5 stars 513 reviews StoneRidge Mountain Resort 4.5 of 5 stars 452 reviews Silver Creek Lodge 4.5 of 5 stars 211 reviews Holiday Inn Canmore 4.5 of 5 stars 138 reviews
Show Prices ABS:HotelCheckRates-d551050?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1811946?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1238001?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d186759?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 34 hotels in Canmore, ranked by popularity

Been to Blackstone Mountain Lodge? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Blackstone Mountain Lodge

Also Known As:
Blackstone Mountain Hotel Canmore
Blackstone Mountain Hotel
Blackstone Mountain Resort
Blackstone Mountain Lodge Canmore, Alberta
Address: 170 Kananaskis Way, Canmore, Alberta T1W 0A8, Canada
Phone Number:
Region: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotels in Canmore
#4 Romantic Hotels in Canmore
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Blackstone Mountain Lodge ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TravelClick, Hotels.com, Expedia, Cheap Tickets, Venere, EasyToBook, Priceline, Stentorian NV, Tingo and HotelsClick so you can book your Blackstone Mountain Lodge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Blackstone Mountain Lodge, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Blackstone Mountain Lodge
Enter dates & see best prices*
Check-in Check-in Check-out Check-out
Show Prices