The stay could not of started off worse. When checking in, they place a hold on your credit card. However I booked on Expedia and it was only supposed to be for incidentals. But instead they place the hold for the entire price of the stay(plus for incidentals). Although the staff members tried everything they could to fix the mistake, they're was nothing they could do. Let's just say, it caused a couple headaches. The room it self was very nice. The kitchen was stocked with everything we needed. The large bathtubs are awesome. Lot's parking. The pool area was also nice.

This condo has beautiful decor with a magnificent view and a bottle of wine and you have yourself a small piece of heaven!! Within walking distance to lovely restaurants, or so close to Banff if you so desire to walk around there!! You won't regret your decision to stay here...a total package of luxury!!

This property far exceeded our expectations!! The condo was so peaceful and the view of the Rockies from the balcony (as well as all windows) was spectacular. Martin at the front desk is just a "gem". He told us all about the fabulous places to see wildlife away from the hoards of tourists. He was so right because we saw two moose on the out of the way gravel road he mentioned. We would never have found it on our own. The place is top notch and the staff just can't be beat. If you're thinking of visiting Banff/Canmore please give Blackstone a try. All your stress will just vanish.......well for a couple of days anyway.

The room was amazing, much nicer then I had expected. The property was further outside of Banff then I had anticipated but the local area surrounding the hotel was very nice. I booked the Safari Package which the hotel did not honor because a lack of attendance; the trip was actually cancelled. This was very disappointed. Nowhere in the reservations did it say anything about a minimum number of people. Otherwise a VERY nice property. The beds seemed a little cheap. I loved the balcony feature. Had problems with management returning my calls. I finally had to call corporate to get resolution. Fortunately, they took care of everything to the best of their ability. Regardless of the problems, I would still return to the property.