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“Very friendly” 4 of 5 stars
Review of Blackstone Mountain Lodge

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Blackstone Mountain Lodge
3.5 of 5 Resort   |   170 Kananaskis Way, Canmore, Alberta T1W 0A8, Canada   |  
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30% off Fall Early Bird
Ranked #5 of 32 hotels in Canmore
Calgary
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
37 helpful votes 37 helpful votes
“Very friendly”
4 of 5 stars Reviewed September 20, 2012

We stayed here two nights in a two bedroom condo. The condo was absolutely beautiful, clean and the location was so great. Close to downtown Canmore and all other areas. Could not have asked for a better two days. Underground parking, so you did not have to worry about your vehicle. Nice pools etc. Go visit this place you will love it, guaranteed.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KileyD, Front Office Manager at Blackstone Mountain Lodge, responded to this review, September 22, 2012
Hi Amor3,

Thank you very much. I hope that since you like us so much that we can become your home in the mountains when you come. Enjoy the beautiful fall weather that we are having and have a great day.

Cheers,
Kiley Dare

Guest Service Manager
Blackstone Mountain Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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411 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Canada
1 review
5 of 5 stars Reviewed September 20, 2012

We were pleasantly surprised when we arrived! We paid for a 2 bedroom condo and upon arriving couldn't stop gushing about the room. The kitchen and bathrooms were spotless. The dining area was more than enough space for the two of us. The balcony view was picturesque. The hotel staff were friendly and courteous. No complaints! we would definatley stay here again. Well worth it!

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KileyD, Front Office Manager at Blackstone Mountain Lodge, responded to this review, September 22, 2012
Hi prariegirlCanada,

Thank you very much for the glowing review. I am very pleased to hear everything was perfect for your stay with us. I hope that you are able to come back in the future and maybe enjoy some skiing or snowshoeing in the area over the winter.

Cheers,
Kiley Dare

Guest Service Manager
Blackstone Mountain Lodge
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winnipeg, Canada
1 review
5 of 5 stars Reviewed September 17, 2012

Our stay at the Blackstone Moutain Lodge was wonderful. The spaciousness of our 2 bedroom suite was luxurious plus the view out our balcony of the mountains was awe inspiring. The staff were friendly, helpful and knowledgeable about the Canmore/Banff area. This is a fantastic place to stay, and we will definitely be back!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KileyD, Front Office Manager at Blackstone Mountain Lodge, responded to this review, September 22, 2012
Hello Liliana R,

I am very happy to hear that you enjoyed your stay at Blackstone Mountain Lodge. I hope that the mountains inspired you to go and play in them. Enjoy the beautiful fall weather and we look forward to welcoming you back soon to the mountains.

Thank you,
Kiley Dare

Guest Service Manager
Blackstone Mountain Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bloomfield, Canada
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 10, 2012

Everything was great here. The unit was clean, comfortable and had everything we needed for our three day stay, even enough soaps and shampoo and cleaning supplies for couple of days. Staff was friendly and helpful. The location was great for a day trip to Banff and Lake Louise. Lots of stores and restaurants and even a theatre which we didn't get a chance to attend. It is an hour and a half away from calgary which was an ok drive even to return to Calgary for a day.

Room Tip: great value/ for good internet get unit closer to lobby
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KileyD, Front Office Manager at Blackstone Mountain Lodge, responded to this review, September 14, 2012
Hi Canada052,

It is nice to read that your stay with us was great. I hope that you enjoyed the beautiful mountain views while you were in the Rockies. We are currently trying to get better WIFI connection for the resort so I do hope that when you come back that it will be much better.

Thank you and have a great fall,
Kiley Dare

Guest Service Manager
Blackstone Mountain Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Albert, Canada
1 review
5 of 5 stars Reviewed September 6, 2012

This was our first time at a Bellstar Resort and we will definitely be back. The 2 bedroom suite is very spacious and having 2 bathrooms and laundry facilities added great convenience...especially when travelling with 2 teenage girls. The staff are very professional and ensure all needs of the guest are looked after. Most importantly the beds are really comfy. The location in proximity to Banff and Lake Lousie is great. We will without a doubt be back.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KileyD, Front Office Manager at Blackstone Mountain Lodge, responded to this review, September 8, 2012
Hi Sharon S,

It is great to hear that you enjoyed your stay at Blackstone Mountain Lodge and that you will be back in the future. I do like how our suites do have everything you could need during your stay at our resort and help to make the suites feel like home.

Thank you for the compliments with regards to the professionalism of the staff and our ability to provide the best possible service possible.

I hope that we are able to welcome you and your family back in the future.
Please remember that winter is fast approaching in the mountains and we are close to the ski resorts.

Cheers,
Kiley Dare

Guest Service Manager
Blackstone Mountain Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Moody, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 5, 2012

We stayed for 4 nights and overall our experience was good. The 2 bedroom suite was spacious and kitchen and laundry provided added convenience. The beds were comfortable. The carpets could use a good shampoo - a bit cleaner and this would definitely be a very good place to stay.

The front desk staff were not only accommodating but friendly, knowledgeable and helpful - particularly Martin.

Great location, perfect when visiting Banff and Lake Louise.

For the price, I'd recommend this hotel.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KileyD, Front Office Manager at Blackstone Mountain Lodge, responded to this review, September 12, 2012
Hello Nini K,

Thank you very much for the feedback on your stay. I will pass along this information to the housekeeping department. With regards to the cleanliness of the carpets, we are currently in the process of planning and carrying out our fall cleans where the carpets will be shampooed.

I hope that our front desk staff are able to welcome you back sometime in the future. It is great that the staff were helpful and friendly.

Thank you,
Kiley Dare

Guest Service Manager
Blackstone Mountain Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 3, 2012 via mobile

Normally we stay in a lodge around the corner, but couldn't get a room there. Anyhow The front desk staff at Blackstone Lodge were very accommodating for my family. Outdoor pool was great, as was the hot tub. We had the 1 bedroom suite which was very nice and clean. In fact, we booked a two bedroom for December already. They earned my business at this resort!

Stayed September 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KileyD, Front Office Manager at Blackstone Mountain Lodge, responded to this review, September 8, 2012
Hello Cory W,

Thank you for giving us a try and it makes me very happy to hear that you have already booked your stay for December. The great thing is that the pool and hot tubs will be open when you come back.

If there is anything that we can do for you between now and December, please let us know.
Cheers,
Kiley Dare

Guest Service Manager
Blackstone Mountain Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Blackstone Mountain Lodge

Address: 170 Kananaskis Way, Canmore, Alberta T1W 0A8, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Canmore
#4 Romantic Hotel in Canmore
#5 Family Hotel in Canmore
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Blackstone Mountain Lodge 3.5*
Official Description (provided by the hotel):
Located just 20 minutes from Banff National Park in Canmore, Alberta, Blackstone Mountain Lodge adds a dash of urban polish to the untamed spirit of the Canadian Rockies. Behind our grand carriage house entrance an abundance of contemporary surprises awaits. Choose from a beautifully appointed hotel room with two queen beds or choose from luxuriously appointed one, two and three-bedroom suites. A luxuriously appointed 4 bedroom, 4 bathroom penthouse suite is also available, perfect for hosting small receptions or for discerning guests looking for some extra space. All suites feature gourmet kitchens, in suite laundry, flat screen televisions and slate fireplaces with daily housekeeping service. The Blackstone Mountain lodge features a year round outdoor heated pool with two outdoor hot tubs, state-of-the-art fitness center, heated underground parking, meeting and banquet space along with complimentary Wi-Fi throughout the resort. Delight in the unsurpassed comfort and sophistication of Canmore’s finest condo style hotel – an elegant getaway equally suited for family vacations, romantic escapes and group retreats. Find inspiration from your suite’s mountain views. Revel in all of the high-touch amenities you’d expect from a luxury resort. Cozy social areas throughout the lodge create the perfect setting for guests to savor every moment of their alpine-inspired retreat. Tucked into the mountains, our sun-drenched courtyard features hot tubs and BBQ pits with stunning views of the surrounding Rockies. A day at the lodge might consist of nothing more than a morning dip in the pool, a pampering massage in one of our private spa rooms and a stroll into Canmore to explore the charming restaurants, bistros, boutiques and microbreweries of Main Street. If you’re feeling more adventurous, the gates of Banff National Park - and world-class skiing, golf, hiking, biking and sightseeing - are just minutes away. For anything you might like to see or experience – from fly fishing lessons or a round of golf to a family dogsled adventure or whitewater rafting trip on the Kananaskis River – our helpful team of guest service agents are available 24 hours a day to help plan your next unforgettable rocky mountain adventure. For an unparalleled Rocky Mountain vacation, we welcome you to discover the award-winning Blackstone Mountain Lodge for yourself. ... more   less 
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Also Known As:
Blackstone Mountain Hotel Canmore
Blackstone Mountain Resort
Blackstone Mountain Lodge Canmore, Alberta

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