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“Great One Night Stay” 4 of 5 stars
Review of Holiday Inn Express Hotel & Suites Hinton

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Holiday Inn Express Hotel & Suites Hinton
2.5 of 5 Hotel   |   462 Smith St, Hinton, Alberta T7V 2A1, Canada   |  
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Ranked #1 of 17 Hotels in Hinton
Certificate of Excellence 2014
Bend, Oregon
Top Contributor
304 reviews 304 reviews
189 hotel reviews
Reviews in 195 cities Reviews in 195 cities
335 helpful votes 335 helpful votes
“Great One Night Stay”
4 of 5 stars Reviewed September 16, 2012

We had a quick overnight here recently. Our room was very clean and the beds were comfortable. The staff at check in were friendly and efficient. The pool was average but OK. The complementary breakfast was good as these things fare. All in all our stay was fine and I can definitely recommend that it be considered for a stay in Hinton.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HintonGMExpress, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review, September 17, 2012
Thank you for taking the time to share your feedback about our hotel with others. We are pleased to hear that your overnight stay was one that you can recommend to others and will stay again because of. I have shared your comments with the team and they look forward to your future stays.
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173 reviews from our community

Traveler rating
    90
    62
    15
    2
    4
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58
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Stony Plain, Canada
Top Contributor
83 reviews 83 reviews
42 hotel reviews
Reviews in 47 cities Reviews in 47 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed September 15, 2012

We spent one night here prior to an event we attended in Jasper National Park. The room was precisely what one would expect for this chain. We had a single king bed room. It happened to be located across from the exercise room and next to the pool area. We didn't notice any extra noise from this room location. I used the exercise room and found it very adequate. It could use a mat however. The breakfast was very good. The cleanliness level in this facility was very good. A couple of things to consider: Hinton is a paper mill town and the smell of the plant is the smell of money for the community. Also, this location is on the east side of town and Hinton, though a small town, is quite spread out. This will add a few minutes to a trip to Jasper esp. if you're visiting the park more than one day.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HintonGMExpress, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review, September 17, 2012
We appreciate you taking the time to share your recent experience at our hotel with others. I value the feedback you shared, especially in regards to the exercise room as we don't use the equipment it is great to hear how we can improve the area for our guests. I have shared your comments with the team and we look forward to you staying with us in the future.
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Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 24, 2012 via mobile

This is a nice clean hotel. We enjoyed our stay here and would recommend it. Nice, extra big breakfast room with a typical continental breakfast. There are lots of tables and even a couch or two. We would definitely stay here again. We enjoyed Hinton more than over-crowded Jasper.

Stayed August 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HintonGMExpress, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review, August 27, 2012
Thank you for sharing your recent experience with our hotel with others. As a 4 year old hotel in the Hinton area we take each season and learn something to becoming a great hotel in Hinton. It's always great to hear the things we are doing well so we can continue on doing it. Thank you again for your comments.
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Vancouver, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 24, 2012

We stayed at the Holiday Inn Express in Hinton on our way Prince George to Edmonton. The hotel was great. Modern room, really nice bedroom, super comfortable beds. Nice and clean. Really nice place and a surprise as I never had stayed at a Holiday Inn Express before. If I ever have to stay at Hinton, AB again I'll stay at this hotel. In fact I think I'll be keeping Holiday Inn Express facilities in mind when booking future places when travelling.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HintonGMExpress, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review, August 27, 2012
We are pleased to hear that you had a great experience with us and will continue to try other Holiday inn Express's. We welcome you back on your next adventure through Hinton.
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Okotoks, Canada
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 19, 2012

from the very effecient check in by the polite professional staff to rapid check out everything excellent
beautiful appointed junior suite spacious room nice furniture great bed great linens good breakfast included
immaculate property all around. would definetely recommend and would stay again

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HintonGMExpress, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review, August 20, 2012
Thank you for sharing your recent encounter with our team and property. It's so nice to hear that the hotel team members are are effiecient in the day to day operation of the hotel. We appreciate your feedback and thank you for sharing it with others.
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Inman, SC
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 17, 2012

Stayed at the Holiday Inn Express - Hinton for a week back in July while visiting family and vacationing in Canada. I have to say it was one of the best hotels I've stayed at in awhile! Going in, I thought the price was a little steep - but it was definitively worth it. The hotel was very clean, the beds were soooo comfy, and the staff was very friendly. Enjoyed the breakfast as well. Will stay here again next time.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HintonGMExpress, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review, August 20, 2012
It's terrific to hear we could make your week long stay enjoyable. The team here at the Holiday Inn Express will be pleased to know that the service and efficiency that they have was noticed. We look forward to having you stay with us in the future.
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Edmonton
Top Contributor
109 reviews 109 reviews
32 hotel reviews
Reviews in 25 cities Reviews in 25 cities
124 helpful votes 124 helpful votes
4 of 5 stars Reviewed August 17, 2012

Long weekend with all or most hotels room unavailable, I was able to book this Holiday
Inn Express in Hinton.
Arrived in the evening and looking for a good rest, this was a welcoming Oasis from
outside even though its dark outside, the bright lights of this hotel was welcomed. This
hotel was easy to find as its right on the HWY 16 West so we cannot miss it. It’s a 3
storey hotel.
Parking was plenty even though it’s a August Long Weekend. The welcoming
atmosphere continues into the lobby where were we greeted with a smile at the front
desk. Check in fast and efficient, so was check out the next day.
On our way up the elevator, although we feel its slow.
Upon entering the room, we turn on the lights and we feel so welcomed. The bright
lighting in the room was amazing. The area where entered after the door was wide and
spacious which is a plus. Moving further into the room, the spaciousness continues to
where the two queens are. This felt like an upgraded suite even though we only ordered
a standard room for $209 (long weekend price). There are four pillows on each bed
and I had a great sleep on these. There are blackout curtains, large window, large air
conditioning unit which was efficient and cold. 32” LCD TV, a 6 drawer dresser, a
bench, armchair and a sofa as well. It had a little kitchenette with cabinets, a small bar
sink, microwave and mini fridge. Also got your coffee/tea maker, mugs and glasses. Not
the disposable ones so another plus for the environment. Extra pillow and comforter in
the closet that has bifold doors on it. There is a large work desk, armless wheeled office
chair as well. The lamp there has a power outlet as well for convenience. Complimentary
wireless internet is very good and reliable. The furnishings and décor were good as well.
For safety, the door has a peep hole, deadbolt and an extra clamp stopper.
The bathroom was clean and good size. Low bathtub so its easy to get into, bathmat
provided, curved shower rod for extra elbow room which is another plus, a standard
sized laminated countertop. Standard size sink, shower cap, laundry bag, conditioner, and
shampoo. No body wash which brings me to next point below.
There was only one bar of soap which puzzles us cause usually we get at least two.
One for bath, one for the sink to wash hands. Did not want to use the same bar soap for
shower and washing hands, think about it.
Breakfast room is like most standard hotels that offer breakfast service. Here at this
Holiday Inn Express Hinton, you are served continental breakfast with additional hot
items which are scramble eggs, and bacon. Instead of make your own waffles, its make
your own pancakes which is a nice change of pace. There are enough stocked food
offered except today, we could not find milk for our cereal. We found the milk to go with
the coffee/tea but its not enough to eat cereal with. Looked everywhere but none there.
So just ate the cereal dry with apple/orange juice on the side. Not much other fruit other
than orange and apple. Hey, its free so I can overlook it as I already saved $ on breakfast
alone.
The staff here are efficient and friendly so will repeat a visit in the future.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HintonGMExpress, General Manager at Holiday Inn Express Hotel & Suites Hinton, responded to this review, August 20, 2012
Thank You for sharing your feedback on the hotel with others. As you have described our rooms in great detail it is nice to see what our guests feel when they walk into a room. I will be looking into the 1 bar of soap in the room as we normally have 2 bars in the rooms for each guest. We hope to see you again when driving to the Hinton area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Hinton

Address: 462 Smith St, Hinton, Alberta T7V 2A1, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Hinton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 17 Hotels in Hinton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Hinton 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
Convenient Location Highlights this Hinton, Alberta Hotel Surrounded by the beauty of the Rocky Mountains, the Holiday Inn Express Hotel & Suites of Hinton, Alberta treats guests to top-quality amenities and service.The breathtaking landscapes of the Rockies are one of the most popular attractions in Hinton. Our hotel near Jasper National Park gives you easy access to this protected range of caribou and home of the highest mountain in Alberta. You can also take an ATV tour with Canadian Rockies Adventures. Golfers can enjoy playing 18 holes at the Hinton Golf Course, a few miles from our hotel. If you prefer to stay indoors while lodging in Hinton, Alberta, consider stopping by the Parks West Mall for a day of shopping.Business travelers to our Hinton, Alberta accommodations can benefit from our convenient location near dozens of corporate locations, such as Hinton Wood Products, Hinton General Hospital, Kal Tire, Weatherford, Yellowhead Regional Educational Consortium and Syntech Enerflex. Our Hinton, Alberta hotel also has a meeting room, a 24-hour Business Centre and free high-speed Internet access to meet your business needs.We go beyond other hotels in Hinton, Alberta to offer the best amenities such as a free hot breakfast bar each morning. We have a variety of rooms and suites, each equipped with 32' TVs, high-speed Internet access and a microwave and refrigerator. Call today and reserve a room at our Hinton, Alberta hotel. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Hinton
Holiday Inn Express Hinton
Holiday Inn Hinton
Hinton Holiday Inn
Holiday Inn Express Hotel & Suites Hinton Alberta

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