I thought the hotel was clean and the staff I dealt with on April 01 were very friendly. However I stayed on the second floor and the mattresses were the worst I have seen. When my wife and I laid in the bed we were both tilting inward toward each other to the point that we couldn't help but touch elbows all night. I tried the other bed with my three year old it was the same though I am not a huge guy. When I expressed my concern I was told that the updated rooms are in business class on the fourth floor, though they cost more, and that I could request it next time. There was no attempt otherwise to alleviate my concerns or provide any satisfaction. The other cons are that continental breakfast closes at 9am and that a fridge costs an extra 5 dollars per night.
Mattresses alone will prevent me from coming back. Never again.
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- Also Known As:
- Ramada Abbotsford
- Abbotsford Ramada