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“Extremely noisy” 2 of 5 stars
Review of BEST WESTERN Bakerview Inn

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BEST WESTERN Bakerview Inn
2.5 of 5 Hotel   |   1821 Sumas Way, Abbotsford, British Columbia V2S 4L5, Canada   |  
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Ranked #7 of 11 Hotels in Abbotsford
100 Mile House, Canada
1 review
2 helpful votes 2 helpful votes
“Extremely noisy”
2 of 5 stars Reviewed November 27, 2013

The noise from the freeway traffic, other guests, and the in-room refrigerator kept me awake all night. I won't stay at this hotel again. If you can sleep through noise, the location is great, right next to the freeway, no meandering through town. The room was also very clean.

  • Stayed November 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maggie A, General Manager at BEST WESTERN Bakerview Inn, responded to this review, December 5, 2013
Dear Anne K,
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I appreciate the compliments on the cleanliness of our rooms. We really appreciate it and know the team will as well when I share it with them.
Most importantly, I would like to apologize for any inconvenience of the noise level from the highway, unfortunately we have no control over that however we can control the disturbances by other patrons or any issues inside your room. Please do advise an employee at the hotel so we can address any concerns you have as your comfort and rest is the utmost importance to us.
I thank you again for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually.

Thank you for staying with us and we all hope to have an opportunity to serve you again.

Sincerely,

Maggie Amirani
General Manager
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88 reviews from our community

Traveler rating
    18
    32
    16
    12
    10
See reviews for
25
16
5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Medicine Hat, Canada
Senior Contributor
46 reviews 46 reviews
33 hotel reviews
Reviews in 27 cities Reviews in 27 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 12, 2013

Was staying in Abbotsford to visit family, and chose this hotel based mainly on a good price, A good price usually means drawbacks in other areas, but I have to say I was very impressed with our stay. The room was clean, and the beds comfortable. The staff were friendly, and the pool and hot tub were better maintained than some I've seen in higher class hotels. The only minor downside was a bit of noise one night from a sports team staying below us, but I've certainly heard worse. The Bakerview Inn will definitely be on our future itineraries as long as they keep that great value for money.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maggie A, General Manager at BEST WESTERN Bakerview Inn, responded to this review, November 14, 2013
Dear DX2GO,
I can’t begin to tell you how happy it made me to read about your experience at our hotel. The team here strives to make each guest experience as close to perfect as humanly possible. When we accomplish that goal we’ve done our job. I am so honored that you choose the Best Western Bakerview Inn while you were in Abbotsford. And we’re extremely grateful that you took the time out of your busy schedule to share this wonderful feedback. I really appreciate it and know the team will as well when I share it with them. We look forward to welcoming you back again the next time you are in town
Sincerely,
Maggie
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London, Canada
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 25, 2013

Very nice clean hotel located just off the highway. Staff were wonderful and very accommodating. Beds were super comfy and they have the best pillows i have ever slept on! Beautiful pool and hot tub. Great value.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maggie A, General Manager at BEST WESTERN Bakerview Inn, responded to this review, November 14, 2013
Dear Cathy162,
Thank you very much for your feedback. We value your comments.
I appreciate the compliments on the staff and the level of service provided. It encourages our team members to work even harder and consistently delight our guests.
We are so happy to hear you rested well and are thrilled you enjoyed the hotels pool & hot tub, sure is nice to relax after long days on the road.
Looking forward to welcoming you back
Sincerely,

Maggie
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Edmonton, Canada
1 review
5 of 5 stars Reviewed October 23, 2013

We were travelling to Port Alberni and this Hotel was an excellent choice both ways as it is immediately off Highway number 1 and only an hour from the Ferry Terminal. The rooms were clean and well kept and after a 12 hour drive it was nice to have a good Hotel to stop at. There are numerous choices for food services and fuel in the close proximity.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maggie A, General Manager at BEST WESTERN Bakerview Inn, responded to this review, October 24, 2013
Dear Thomas D,
Great to hear - we love our location too! So convenient to all those places, and downtown business areas too. We look forward to welcoming you back on your next visit to Abbotsford
Kind Regards,

Maggie A
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Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed October 14, 2013

I booked this hotel because we were in Canada for a bmx race. It was only my son and I so I figured we could save some money by staying at a less expensive hotel. I didn't expect a whole lot but was really impressed when we walked into the room! We stayed in a king bed and sofa couch room and the bed and room was very comfy! Everything seemed pretty updated and clean. I will definitely stay in their king room again in the future!! The fact that they didn't offer breakfast was not an issue for us being that there was a Tim Horton's right next door!!

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maggie A, General Manager at BEST WESTERN Bakerview Inn, responded to this review, October 15, 2013
Dear heidzters,
Thank you very much for your great feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. We are happy that the room and hotel worked for you and appreciate the compliments on the staff and the level of service provided.
We look forward to welcoming you back

Sincerely,

Maggie Amirani
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Penticton, Canada
Top Contributor
52 reviews 52 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed September 5, 2013

The rooms at Best Western Bakerview Inn are spacious with two double beds, work desk and a table to eat at. The bathroom wasn't huge but the shower's water pressure is excellent. There is also a bar fridge and microwave in the room; convenient for those not wanting to spend every meal at a restaurant. Very easy to get to, just off the highway and close to a lot of restaurants and shops; centrally located. Will allow for late check-out of noon if you ask at front desk. The price was good; however, a friend stayed on Sunday night and got an unbelievable price difference from mine.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maggie A, General Manager at BEST WESTERN Bakerview Inn, responded to this review, September 6, 2013
Thank you for visiting the Best Western Bakerview Inn and for taking the time to comment on our hotel.
We are so happy to hear the location of the hotel worked so well for you and the in room amenities were helpful for your stay.
The team here strives to make each guest experience as close to perfect as humanly possible. When we accomplish that goal we’ve done our job.
We look forward to welcoming you back when you are in our beautiful city.
Sincerely,

Maggie Amirani
General Manager
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Sioux Lookout
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 29, 2013

We checked in on a Sunday night and the staff were very pleasant and helpful, however, the staff on Monday morning were not very helpful. I had to go back twice to have the room key activated and there was not even an apology. I asked about whether breakfast was included, (a Best Western North American Standard) and they said no, the room price would just be higher if it was and we could get breakfast for that price from their on site restaurant. The room was clean and neat, Based on price and service I won't stay there again.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maggie A, General Manager at BEST WESTERN Bakerview Inn, responded to this review, September 5, 2013
Dear MetisDawn,
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect.
I would like to apologize for your dissatisfaction in some of the areas of service. Your comments have been reviewed in detail and we have instituted corrective measures to ensure better service to you and all guests in the future.
Although we are known for the fine standards that have built our reputation, we still must be constantly on guard if we are to meet the expectations that you, as our guest, deserve and have every right to expect.
I do understand your feelings regarding the breakfast and I am delighted to let you know, within the Best Western Brand, we provide 3 hotel options; Best Western, Best Western Plus & Best Western Premier. With our hotel being a core brand with a full service restaurant on site we do not offer complimentary breakfast.
Once again I can not thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually.
We will be doing our best to correct this, and hope that you will give us the opportunity to redeem our fine reputation by honoring us with your valued patronage in future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Bakerview Inn

Address: 1821 Sumas Way, Abbotsford, British Columbia V2S 4L5, Canada
Phone Number:
Location: Canada > British Columbia > Abbotsford
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #7 of 11 Hotels in Abbotsford
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Bakerview Inn 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Best Western Abbotsford
Abbotsford Best Western

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