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“Great venue” 5 of 5 stars
Review of BEST WESTERN PLUS Regency Inn & Conference Centre

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BEST WESTERN PLUS Regency Inn & Conference Centre
3.0 of 5 Hotel   |   32110 Marshall Road, Abbotsford, British Columbia V2T 1A1, Canada   |  
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Ranked #2 of 11 Hotels in Abbotsford
Vancouver, British Columbia, Canada
1 review
6 helpful votes 6 helpful votes
“Great venue”
5 of 5 stars Reviewed November 21, 2011

The Best Western Regency Inn & Conference Centre provided a great venue for our community event on very short notice. The staff were helpful, professional and flexible - they made every effort to meet our special requirements. The conference room was beautifully decorated and the set-up was perfect. I don't hesitate to recommend this facility to others.

  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
traveling_gourmet_bc, General Manager at BEST WESTERN PLUS Regency Inn & Conference Centre, responded to this review, November 25, 2011
Thank you for having your community event at our hotel. Jocelyn and the entire banquet team were extremely pleased to read your kind comments about our services and room quality. We hope to host your event again in the near future.

Sincerely,

Mebs Tejpar & Jocelyn Tomlinson
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417 reviews from our community

Traveler rating
    213
    140
    42
    15
    7
See reviews for
125
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Lynden, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 16, 2011

Initially scheduled to stay in a family suite for the night we were upgraded to the presidential suite. The girls (ages 14 and 12) were absolutely thrilled to have their own luxurious room. It was exciting to have the opportunity to stay in the Presidential suite, something we would otherwise not be able to do. We made use of the swimming pool and hot tub and enjoyed a lovely hot breakfast. We weren't expecting a full hot breakfast, so that was a nice surprise. We watched "The Help" a movie we had all wanted to see. All in all, a wonderful family get away. This was a weekend to remember.

We have stayed at Best Western Hotels in the US in the past and looked forward to the level of professionalism, friendly and helpful service that we had previously experienced. Our experience at Best Western Plus in Abbotsford exceeded our expectations. I expect the girls will be talking about this at school. "They even have duvets on the beds!" , "A TV in every room" ; " We have to come back again!"

Thank you again for a great family break.

  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
traveling_gourmet_bc, General Manager at BEST WESTERN PLUS Regency Inn & Conference Centre, responded to this review, November 19, 2011
It was our pleasure to upgrade you to our Presidential suite. Thank you so much for choosing our hotel and for your kind words about our complimentary hot breakfast, amenities and service. I am so glad that we could help to make your family vacation memorable. That is truly the best compliment that we could receive.

Sincerely,
Mebs Tejpar
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Kamloops, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 14, 2011

I recently booked our Midget boys hockey team in this hotel, for the 2nd year in a row. The staff in the breakfast room were very accomodating and approachable. This hotel is definately team friendly, and offered us their breakfast room graciously, for our own use. I would highly recommend this hotel for any teams travelling to the Abbotsford area.

  • Stayed November 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
traveling_gourmet_bc, General Manager at BEST WESTERN PLUS Regency Inn & Conference Centre, responded to this review, November 19, 2011
Thank you for choosing to stay at our hotel during your recent tournament. We appreciate your kind comments about our breakfast team. They take great pride in their work and your comments will definitely put a smile on their faces.

We look forward to hosting your team again in the near future.

Cheers.
Mebs Tejpar
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Calgary, Canada
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 13, 2011

We stayed 3 nights at this hotel and I really enjoyed it. This hotel is now 100% smoke free. The room was large and very clean. There was free hot breakfast included and I found the food here was very tasty compared to several of the cold breakfasts offered at other hotels we have stayed at. For the other meals we ate at the ABC Restaurant on site and the food was also very good. On the Saturday evening when the ABC was very busy, I ate at the Indian restaurant just across the street and I found that to be very good.
Our room had free wireless high speed internet, satellite TV, and a coffee maker.
Would definitely stay here again and recommend it to others.

  • Stayed September 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
traveling_gourmet_bc, General Manager at BEST WESTERN PLUS Regency Inn & Conference Centre, responded to this review, November 19, 2011
Thank you for the kind words about our rooms, complimentary hot breakfast and amenities. We really appreciate you taking the time to share your experience at our hotel and we look forward to seeing you again. If there is anything that we can do to make your stay more comfortable the next time you are with us, please contact our team anytime.

Sincerely,
Mebs Tejpar
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Langley City, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 10, 2011

The Best Western Regency Inn has sponsored our Cops for Cancer Tour de Valley for several years. It has been my privilege to have personally worked with Kim Hissink and the hotel for the last 3 years. The Best Western provides free accommodation to our Tour team and support crew during our 9 day event in September. They donate upwards of 20 rooms, at no cost to us, so that more of the funds we raise during our event can be directed to pediatric cancer research and support programs that help children living with cancer. Our stay at the hotel is one that we look forward to each year. Not only do they provide us with the rooms, but they treat us and our volunteers with the utmost courtesy. They extend the hours of their hot tub room (a gesture greatly appreciated by our team members who have often spent 8 hours of the day riding in rain) and even offer to wash our laundry for us. Our stay in 2011 coincided with a particularly wet and windy day – the hotel staff prepared hot chocolate in anticipation of our arrival to help heat the team up faster. Our beds and rooms are always clean and comfortable and everyone always looks forward to a great night’s sleep. Kim herself has also connected us with a sister hotel which has now come onboard to sponsor us with the same enthusiasm as the Regency Inn. Thank you so much for your support! We couldn’t do this without you!

Stayed September 2011, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
traveling_gourmet_bc, General Manager at BEST WESTERN PLUS Regency Inn & Conference Centre, responded to this review, November 19, 2011
Thank you for the kind words about our Director of Sales, Kim Hissink. She truly is amazing.

It is always a pleasure to have the Cops for Cancer tour at our hotel. We are so impressed with your commitment and concern for this important cause and we thank you for giving us the opportunity to partner with your tour.

Keep up the fantastic work and we look forward to see you next year.

Sincerely,
Mebs Tejpar
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Swift Current, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 6, 2011

Stayed for 5 nights and don't have one complaint. Rooms are clean and the girls who do the continental breakfast do a great job! Our room was down the hallway from there and you do not hear anything until you step out of your room. The staff at the front desk was very friendly, we were there for the Celtic Thunder concert and the Inn was full but you would of never known it. Thanks for making our stay enjoyable!

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vernon, British Columbia, Canada
Top Contributor
71 reviews 71 reviews
37 hotel reviews
Reviews in 42 cities Reviews in 42 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed October 24, 2011

I have stayed here on several occasions, usually for multiple nights. The staff is friendly, rooms are clean, and the FREE breakfast is better than most continental breakfasts as they even have hot food. If you need it there is even an ABC restaurant attached that is also good. I find it easily accessible to the Abbotsford airport and Tradex (events center) and just off the freeway too. If you need a place in Abbotsford, this is a good choice.

Room Tip: ask for room away from highway for better sleep
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  • Stayed August 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
traveling_gourmet_bc, General Manager at BEST WESTERN PLUS Regency Inn & Conference Centre, responded to this review, October 29, 2011
Thank you for choosing to stay with us during your trips to Abbotsford. Your kind words about our service, location, rooms and breakfast are very much appreciated and we will share them with our team.We appreciate having you at the hotel, and if there is anything that we can do to make your stay with us more comfortable, then please let us know. We look forward to seeing you again.

Sincerely
Mebs Tejpar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Regency Inn & Conference Centre

Address: 32110 Marshall Road, Abbotsford, British Columbia V2T 1A1, Canada
Phone Number:
Location: Canada > British Columbia > Abbotsford
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Abbotsford
#2 Romantic Hotel in Abbotsford
#2 Business Hotel in Abbotsford
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Regency Inn & Conference Centre 3*
Number of rooms: 128
Official Description (provided by the hotel):
Enjoy our FREE hot breakfast or breakfast on the go, complimentary wireless Internet, Flat screen TVs, micro/fridges in every room and much more at Abbotsford's award winning hotel. The BEST WESTERN PLUS Regency offers the best value in Abbotsford. Along with our free breakfast, the hotel offers two indoor heated pools, 2 whirl pools and a Fitness Centre. Centrally located, our Abbotsford airport hotel is only minutes from: Abbotsford Int. Airport (YXX) Seven Oaks Shopping Centre, Tradex, The Abbotsford Regional Hospital, Recreational facilities, the Abbotsford Entertainment Center, and a Variety of Restaurant Choices. We also offer over 1200 square feet of meeting/banquet space. So plan your next meeting, wedding, or special function at our Abbotsford hotel. Looking for packages? We offer a great variety with our on wedding, romance or sleep and fly options. We look forward to seeing you soon! ... more   less 
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Also Known As:
Best Western Plus Regency Inn And Conference Centre
Best Western Plus Regency Inn & Conference Centre Hotel Abbotsford
Best Western Abbotsford
Abbotsford Best Western

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