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“Best breakfast atmosphere” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites Langley

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Holiday Inn Express Hotel & Suites Langley
2.5 of 5 Hotel   |   8750 204th Street, Langley City, British Columbia V1M 2Y5, Canada   |  
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Ranked #5 of 12 hotels in Langley City
Frisco, Texas
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
Reviews in 26 cities Reviews in 26 cities
20 helpful votes 20 helpful votes
“Best breakfast atmosphere”
5 of 5 stars Reviewed August 29, 2013 via mobile

Staying here for business and am so impressed with every part of this HIE!
The breakfast offers a wide selection of hot and cold choices as well as a patio surrounded by beautiful landscaping in which to eat.
Front desk staff, both on arrival and during my stay, are exceptionally friendly and helpful. Maintenance came to my room within 5 minutes after I asked for a lightbulb to be replaced. Bathroom has lots of counter space and a larger than usual shower/tub.
I was given a double bed room which is very big as well.
Great place to stay! Definitely gets my vote!

Stayed August 2013, traveled on business
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106 people have reviewed this hotel

Traveler rating
    57
    36
    8
    4
    1
See reviews for
28
20
8
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
West Kelowna, Canada
Top Contributor
96 reviews 96 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed August 27, 2013

My wife and recently stayed at HIE while attending a golf function. Check in fast and friendly, room was clean with nice view. Lots of bars, dinning, shopping aroung this location. There was a decent gym, nice pool, hot tub, steam and sauna that we used. Free breakfast as well. Would stay again.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
5 of 5 stars Reviewed August 16, 2013

The Staff at this location was super friendly and helpful! Rooms are spacious and super clean. Everyone is always wearing a smile. Best free hot breakfast we had on our trip. We will be back in December to visit family. We would not hesitate to recommend this convenient location to all our friends.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 of 5 stars Reviewed August 4, 2013 via mobile

The staff here are excellent in terms of being friendly and helpful. Our experience was great until a crew of disrespectful young lacross players moved in for the long weekend. Now it is truly awful. There is yelling and screaming in the halls, doors are slamming, kid are eating their dinner on their lap in the foyer and nobody cares. This went on for hours last night and so far tonight i can see that nothing has changed.

I am not the type of person to get confrontational so i will admit that i haven't formally complained but seriously it is so obvious that there should be no need.

  • Stayed August 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YLGCA, General Manager at Holiday Inn Express Hotel & Suites Langley, responded to this review, August 11, 2013
Dear Reviewer,

Thanks for your review and we appreciate your recognition of the friendly and helpful qualities of our team members, however we regret to hear that your overall experience was a negative one due to some external factors. We have reviewed our group policies and protocols with the entire team to ensure that we can better curb and minimize disturbances caused by certain market segments. I can assure you that this is not something that goes on at our hotel on a regular basis. Please contact myself directly as I would like to discuss this matter further with you and hopefully get a chance to invite you back to our hotel to demonstrate the true quality of our service and environment. Once again we appreciate the feedback.

Regards,

Jeff Leung
GM
jleung@hielangley.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pemberton, Canada
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 30, 2013 via mobile

Stayed here for 1 night. Very nicely appointed rooms. Comfy beds. The stay included breakfast which was very good. Service and attitude was also excellent. Only weak point was the pillows. ...................

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver Island, Canada
Top Contributor
65 reviews 65 reviews
14 hotel reviews
Reviews in 34 cities Reviews in 34 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed July 22, 2013

Overall this is a decent place to stay. It is clean and the location is very good, so I'm giving it a big 'yes'.
My only issue is that when I booked the room online I specifically asked for a quiet room not next to the elevator or ice machines. The management took this to heart and kept us away from the elevator, but put us in the corner room right next to the highway! When the window was closed the noise was bearable, but the airconditioner was not. So, window open we were serenaded by cars whooshing past, window closed the infernal hum of the aircon....both annoying. I will stay again because the location works for us but next time I'll be much more specific about our room preference.

Room Tip: Ask for a room to the front and on the north side.
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YLGCA, General Manager at Holiday Inn Express Hotel & Suites Langley, responded to this review, July 25, 2013
Dear Reviewer,

Thank you for your candid review and we are glad to know that you enjoyed our location, service, and cleanliness. While all our rooms are well insulated with double pane windows to minimize outside noise, there are certain room types with increased exposure to the Trans Canada Highway relative to some other rooms. Please feel free to discuss with a member of our guest service team if you are more sensitive to noise and we will endeavour to identify a room type and location that would best suit your needs. We appreciate your patronage and look forward to your return soon.

Regards,

Jeff Leung
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Top Contributor
99 reviews 99 reviews
72 hotel reviews
Reviews in 77 cities Reviews in 77 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed June 30, 2013

I've stayed here a number of times over the years with family, solo, and on business. It has been consistently good. Clean, comfortable, relatively new, good breakfast, good location just off Highway 1, lots of parking, nearby restaurants, quick check-in and out. It'll continue to be my first choice in the Walnut Grove / Langley area.

Stayed June 2013, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Hotel & Suites Langley

Address: 8750 204th Street, Langley City, British Columbia V1M 2Y5, Canada
Phone Number:
Location: Canada > British Columbia > Langley > Langley City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Langley City
#6 Business Hotel in Langley City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Langley 2.5*
Official Description (provided by the hotel):
"Stay You" at our newly renovated, 4 green key rated Holiday Inn Express Hotel & Suites Langley, with complimentary HOT breakfast buffet and high speed internet access, as well as various on-site amenities such as pool, steam room, sauna, fitness centre, and 24 hour coffee served in our cozy Great Room, and wonderfully appointed guest rooms and suites that would exceed all your expectations no matter if you are traveling for business or pleasure. Stay rewarded with us and earn industry leading Priority Club Rewards points or airline mileage points. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Langley
Holiday Inn Langley City
Langley City Holiday Inn
Holiday Inn Express Hotel & Suites Langley Langley City

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