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“not family friendly” 1 of 5 stars
Review of Quality Hotel & Suites Langley

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Quality Hotel & Suites Langley
2.5 of 5 Hotel   |   6465 201 Street, Langley City, British Columbia V2Y 0G8, Canada (Nicomeki)   |  
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Hotel website
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Hotel amenities
Ranked #4 of 12 Hotels in Langley City
Burlington, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“not family friendly”
1 of 5 stars Reviewed September 12, 2013

We made a reservation a week ago and booked a suite with a crib. The price was right, so it sounded great. We were so wrong. When we checked in the lovely and friendly associate informed us that, despite our reservation, the only baby crib that they have was already being used by other guests.

After an hour we found the Hampton Inn and suites. Not only did they have a suite with a crib, but they went out of their way to try to make us comfortable after hearing about our ordeal. I'd recommend hampton for families. To be fair, the Quality room was nice and would be good for a business traveler.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityHotelLangley, General Manager at Quality Hotel & Suites Langley, responded to this review, September 13, 2013
At The Quality Hotel, Guest Service is of the utmost importance. To hear that we could not meet our guests’ expectations is something we take very seriously. We apologize for our short coming and for the inconveniences that were caused. We cater to a wide variety of travelers, families being one of them. By a mistake none other than our own, we had overbooked the use of the baby’s crib therefore being unable to provide one for this case. We put in action solutions as to avoid an issue such as this from reoccurring. We hope that we get the chance to make up for our mistake and show our guests that we are a great place for families to stay.
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131 reviews from our community

Traveler rating
    77
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    11
    5
    9
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed September 4, 2013

Seniors couple for one overnight. All staff were helpful and friendly. Room was clean and attractive. Parking seemed safe. WiFi worked perfectly. Breakfast pleasant. No view. Was big mistake on bill, but book-keeper fixed it when brought to her attention. We would say here again.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityHotelLangley, General Manager at Quality Hotel & Suites Langley, responded to this review, September 12, 2013
At the Quality Hotel, we make sure to provide our guests with the best service possible. We are pleased to hear that our friendly staff and clean property was enjoyable. Our property, including the surrounding parking lot, is under around the clock surveillance making our free parking easy and safe.
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Vancouver
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 3, 2013

From the various receptionists to housekeepers to the breakfast cook and attendant, the staff members at this relatively new suburban Vancouver Quality Hotel are consistent in showing their warm smiles and in caring about how your day has been, something you notice time and again on multi-day stays, like I did on my recent five-day stay on Choice points.

My corner room was clean, bright, quiet, with sufficient plug-ins for a laptop and a couple chargers by the desk and by the bed. The in-room coffee pod comes supplied daily with 2 regular pods, 2 decaffeinated ones, and 2 Oriental green tea ones. In my room was also a large bar fridge and a microwave oven, both of which I believe are standard provisions in every room at this hotel.

The hot buffet breakfast is a full-feature one with omelet patties, bacon, sausage, hash browns, fruit-flavoured (but no plain) yogurt, muffins, toast your own bagels of about three different kinds, occasional pancakes, white bread, whole wheat bread, fresh, i.e. cut-your-own, apples and oranges, three kinds of cereal in dispensers, apple juice, orange juice, skim milk, 2% milk, coffee, black tea, herbal tea--all in addition to a free 24-hour one-cup-at-a-time coffee machine in the lobby (equipped also with a variety of teas), where 3 daily newspapers are also available for free.

The free Wi Fi is not as fast as the standard fare at most universities. Uploading a 5-minute HD720 video took me about an hour, as opposed to 1 minute at two nearby universities, or about 5 minutes on the free Wi Fi of YVR Vancouver International Airport. But the hotel Wi Fi was adequate for viewing You Tube videos and more than adequate for web surfing and for attaching images to emails, which brings it to par with at least the free Wi Fi at most Starbucks and McDonalds, if not a tad faster.

The #501 bus, which stops almost right at the back of the hotel (a three minute walk from the front door of the hotel), takes about 45 minutes in midday traffic on a weekday to reach a rapid transit (Skytrain) station, Surrey Central Station, from where it is a 35-minute ride into downtown Vancouver.

If Vancouver is your intended destination and if you don't mind the 90-minute commute, this could be a hotel worth staying at when the downtown ones are costing twice as much in high season.

If Langley or Surrey is your destination anyway, then by all means stay here.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityHotelLangley, General Manager at Quality Hotel & Suites Langley, responded to this review, September 12, 2013
The Quality Hotel Staff understands that for many guests, their time away from home is lengthy. This is why we try and create the best possible home away from home experience with clean and comfortable rooms, a hot and cold continental breakfast every morning, coffee, hot chocolate and tea available in the lobby all day long and up to date newspapers available every day . We appreciate the feedback and are pleased to hear that our efforts in making our guests stay as comfortable and enjoyable as possible succeeded.
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Coldstream BC
1 review
4 of 5 stars Reviewed September 3, 2013

Stayed here for the long weekend, Had a King Suite. The price was great. Only issue was the sound of the trucks at home Deport backing up at night. Other then that it was clean and comfy, will return next time we need to come to the coast for a get away.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityHotelLangley, General Manager at Quality Hotel & Suites Langley, responded to this review, September 12, 2013
The Quality Hotel in Langley is a convenient choice of accommodations on the outskirts of Vancouver. The commute to the city is relatively quick depending on traffic as well as the close by public transportation options which make us a great place to stay on a budget. We serve a hot and cold continental breakfast every morning with a wide variety of choices and we have hot chocolate, tea and coffee available around the clock. Whether you’re looking to save money or are looking for comfort in your stay, we are glad that we could provide a pleasant experience.
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San Diego, CA
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 3, 2013

My friend and I stayed here over the recent "BC Day" holiday weekend and found the rooms to be sparkling clean and the staff very helpful. The room rate was quite reasonable and included a full cooked breakfast - my favorite was the fool-proof waffles from the do-it-yourself waffle iron - Yummy! We liked this hotel so much we extended our stay another 3 days rather than moving. The last couple of evenings we could see Mt. Baker, in Washington, so clearly from our window it seemed we could almost touch it.

Not wanting to drive into Vancouver we took the Expo Line Sky Train each day. From the Terminus at Canada Place it was easy to connect to buses or tourism transport. Our final full day we drove to Whistler. Canadian Highway 1 which connects to the road to there, was close to the hotel so we skirted around downtown Vancouver and missed the traffic, making it a very pleasant drive.

Room Tip: North side rooms overlook trees. You can see a Home Depot from South side rooms but also Mt. Baker o...
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  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityHotelLangley, General Manager at Quality Hotel & Suites Langley, responded to this review, September 12, 2013
At the Quality Hotel, we create comfort and affordability in one. Although we are located in a shopping district in Langley, we are discretely tucked away beside protected woodland which helps to create a private feel. From our location there is easy access to Highway 1, which goes straight to Vancouver and connects to the Sea to Sky Highway as well as up to Hope connecting to the Coquihalla Highway in the other direction. We are also a short distance to the US border, the ferry terminals to Victoria and under an hour drive to the Vancouver airport. We hope that our convenient location is of use and we are pleased to know that we could provide a comfortable stay.
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St. Albert, Canada
Top Contributor
79 reviews 79 reviews
14 hotel reviews
Reviews in 26 cities Reviews in 26 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed September 2, 2013

My elderly mother and I recently stayed at the Quality Hotel for a long weekend, and found it to be just what we needed. The beds were very good, and it was quiet. The room was large and it was easy to move around with her walker. The price for the room was reasonable, and breakfast was included. Nearby were several shopping centers and restaurants ... and easy access to go north to Coquitlam or west to Vancouver.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityHotelLangley, General Manager at Quality Hotel & Suites Langley, responded to this review, September 12, 2013
The Quality Hotel is located within walking distance of a wide variety of stores, restaurants and even the Willowbrook Shopping Center. Despite being in such a central location, our property has a private feeling as it is hidden away by a small forest area. Each stay includes breakfast in the morning and our rooms are clean and spacious. We are pleased to hear that not only was our location and affordability convenient but that we were able to make the stay enjoyable as well.
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Teesside
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed August 31, 2013

I wanted a hotel that was maybe an hour or 2 max from Vancouver airport so that I could drive there after a long haul flight without it being a chore, bearing in mind that I would be heading down to Seattle a few days later. Langley fitted the bill from a distance perspective and so, based on other trip advisor reviews, I plumped for the Quality Hotel and Suites. The hotel is a real gem although its decor is a little tired and it could do with a bit of a face lift. (That's the only reason I give it 4 starts and not 5). The room was clean, comfortable and spacious enough. It had a fridge, microwave, large TV, free wifi and free tea/coffee. In fact the free tea/coffee extends throughout the hotel and theres even a coffee machine in reception that you help yourself to.
The staff were friendly and helpful, the bistro served a tasty hot breakfast (included in room cost) and also had a small evening menu with reasonable prices. There is also a laundry room with a washer and dryer that you can use plus plenty of free parking (some under shelter). The hotel is situated on the edge of a large retail park so nearby you have the likes of Walmart, Sears, Bay, etc, along with all the typical food outlets you'd expect to see on such a park! This obviously did nothing for the views out of the windows but hey, the room price is very reasonable and with all the other perks it is great value. I would stay there again without hesitation.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityHotelLangley, General Manager at Quality Hotel & Suites Langley, responded to this review, September 12, 2013
The Quality Hotel is centrally located making it easy to travel to various destinations. With friendly and helpful staff available around the clock, free parking surrounding the building, a fridge, microwave and coffee machine in every room and our hot and cold continental breakfasts, we are happy to have been able to provide such a wonderful stay.
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Additional Information about Quality Hotel & Suites Langley

Address: 6465 201 Street, Langley City, British Columbia V2Y 0G8, Canada
Phone Number:
Location: Canada > British Columbia > Langley > Langley City > Nicomeki
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style:
#5 Business Hotel in Langley City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Hotel & Suites Langley 2.5*
Number of rooms: 50
Official Description (provided by the hotel):
Our Hotel is quite new as it was built in February 2010 around a NEW theme and decore of a Europena Style Botique Hotel. We feature New PLUSH Home Style Bedding, LCD Flat Screen TVs, Refrigerators, Microwaves, Free High Speed Internet and a Fitness Center. Our Hotel also includes our NEW free 26 item Hot and Cold Breakfast Bar. ... more   less 
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Also Known As:
Quality Hotel & Suites Langley Langley City

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