From the various receptionists to housekeepers to the breakfast cook and attendant, the staff members at this relatively new suburban Vancouver Quality Hotel are consistent in showing their warm smiles and in caring about how your day has been, something you notice time and again on multi-day stays, like I did on my recent five-day stay on Choice points.
My corner room was clean, bright, quiet, with sufficient plug-ins for a laptop and a couple chargers by the desk and by the bed. The in-room coffee pod comes supplied daily with 2 regular pods, 2 decaffeinated ones, and 2 Oriental green tea ones. In my room was also a large bar fridge and a microwave oven, both of which I believe are standard provisions in every room at this hotel.
The hot buffet breakfast is a full-feature one with omelet patties, bacon, sausage, hash browns, fruit-flavoured (but no plain) yogurt, muffins, toast your own bagels of about three different kinds, occasional pancakes, white bread, whole wheat bread, fresh, i.e. cut-your-own, apples and oranges, three kinds of cereal in dispensers, apple juice, orange juice, skim milk, 2% milk, coffee, black tea, herbal tea--all in addition to a free 24-hour one-cup-at-a-time coffee machine in the lobby (equipped also with a variety of teas), where 3 daily newspapers are also available for free.
The free Wi Fi is not as fast as the standard fare at most universities. Uploading a 5-minute HD720 video took me about an hour, as opposed to 1 minute at two nearby universities, or about 5 minutes on the free Wi Fi of YVR Vancouver International Airport. But the hotel Wi Fi was adequate for viewing You Tube videos and more than adequate for web surfing and for attaching images to emails, which brings it to par with at least the free Wi Fi at most Starbucks and McDonalds, if not a tad faster.
The #501 bus, which stops almost right at the back of the hotel (a three minute walk from the front door of the hotel), takes about 45 minutes in midday traffic on a weekday to reach a rapid transit (Skytrain) station, Surrey Central Station, from where it is a 35-minute ride into downtown Vancouver.
If Vancouver is your intended destination and if you don't mind the 90-minute commute, this could be a hotel worth staying at when the downtown ones are costing twice as much in high season.
If Langley or Surrey is your destination anyway, then by all means stay here.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Quality Hotel Staff understands that for many guests, their time away from home is lengthy. This is why we try and create the best possible home away from home experience with clean and comfortable rooms, a hot and cold continental breakfast every morning, coffee, hot chocolate and tea available in the lobby all day long and up to date newspapers available every day . We appreciate the feedback and are pleased to hear that our efforts in making our guests stay as comfortable and enjoyable as possible succeeded.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.