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“Beautiful Property with Spacious Rooms” 5 of 5 stars
Review of Spirit Ridge Vineyard Resort & Spa

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Spirit Ridge Vineyard Resort & Spa
4.0 of 5 Hotel   |   1200 Rancher Creek Rd, Osoyoos, British Columbia V0H 1V0, Canada   |  
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Ranked #2 of 26 hotels in Osoyoos
GreenLeadersBronze level
Calgary
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
“Beautiful Property with Spacious Rooms”
5 of 5 stars Reviewed September 23, 2013

I was a part of a group that stayed at Spirit Ridge on September 6th. We had a 2 bedroom suite, which had plenty of room for socializing, preparing any meals and relaxing. One bedroom had a King sized bed, the other had 2 queen sized beds and there was a pull-out couch in case we needed it. The unit also contained a washer/dryer which was an added bonus.
While we did not cook in the kitchen, it contained a full stove, microwave and full size fridge for storing any food or beverages that we had. When we arrived, the manager quickly introduced himself and was sure to ask if there was anything else they could do to make our stay more enjoyable.
The room had very comfortable beds, and nice linens that made it feel like home combined with an upscale hotel. The area is very quiet, so a good night's sleep is guaranteed.

This was my 4th time staying at this property, and it continues to be one of my favorites in all of the Okanagan. Thank you very much for hosting our group again. We love staying at your resort!

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike C, General Manager at Spirit Ridge Vineyard Resort & Spa, responded to this review, September 25, 2013
Hello and thank you very much for posting this outstanding review of Spirit Ridge.
We strive to ensure that our suites offer you all of the luxuries of home. Group conferences have become a big part of our growing success and we thank you and your group for your continued loyalty. We hope to see you again next year.
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711 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (200)
Date | Rating
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  • German first
  • Japanese first
  • Spanish first
  • Any
English first
White Rock, Canada
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 23, 2013

All I can say is this is the best resort/spa/winery/restaurant and golf course in the Southern Okanagan. Everything is at your fingertips, perfect for families, couples and singles. The week I was there, the resort resort hosted numerous weddings and the skies were sunny which made for some great photographs. The temperatures in fall are a balmy mid 20's for you canadians and in the low 80's for our neighbours to the south. Speaking of the south, the border is 15 minutes from the resort so a terrific place for our american friends to come up and visit. At this time of the year, it's wine festival time and of course harvesting. The whole valley has a wonderful grape aroma.

Room Tip: Any of the rooms on the upper floors facing the lake are amazing but everyone that stays there can u...
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  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike C, General Manager at Spirit Ridge Vineyard Resort & Spa, responded to this review, September 23, 2013
Thank you so much for posting this incredible review of Spirit Ridge.
You are correct, spring and fall in the South Okanagan offers warm temperatures and amazing colors and aromas. For this reason, Osoyoos has become a wedding destination.
Thank you again for taking the time and please ask about our repeat guest rate when booking your next stay with us.
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Vancouver
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 21, 2013

Attended a friend's wedding on site. The facility, the service, and the food were great. The customer service was fantastic from check in to check out. The staff were more than happy to allow early check in to permit getting settled prior to wedding festivities getting rolling. The room itself was incredible; more like a high end condo than a hotel room. The option, when booking, to have a bottle of wine waiting upon arrival is also a nice surprise for any traveling companions. Our only regret is we only had one night in town so didn't get to fully appreciate all the resort had to offer.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike C, General Manager at Spirit Ridge Vineyard Resort & Spa, responded to this review, September 23, 2013
Hello and thank you for taking the time to post this fantastic review.
I am thrilled to hear that you enjoyed your time with us.
A bottle of wine in your suite should almost be mandatory in the South Okanagan.
I agree, 1 night just isn't enough to take in all that the resort has to offer.
Please ask about our weekly rate when booking your next holiday with us.
Thanks again
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West Vancouver, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 21, 2013

Stayed at Spirit Ridge August 22-24. Booked a two bedroom unit and was charged the wedding rate at I believe $345 per night. The unit #16 was filthy. My daughter and son in law were there before my husband and I and had already unpacked and left quickly.( they were in the wedding party) as we came in I saw greasy handprints all over the fridge and mirrors. First thought no big deal then noticed food crusted on the couch and arm chairs. Crumbs all over the counter and toaster. Wiped all of that up, then went to get a glass, most were dirty, had lipstick on them ! Carpet under the living room coffee table had crackers under it and dining table as well. It had not been vacuumed. The balcony had plastic bread bag tags on it, our shower had black and pink mold growing on the tiles. Not just one tile, but at least 12 of the tiles.on the wall, not around the grout. The best part was the long black hair on the pillow case. I pulled back all of the bedding, it was fine, but didn't use that particular pillow. Went to open the kitchen blind later, loads of dead fruit flies , and short black hairs ! This was the last straw ! After driving 5 hours, my daughter flying up from California and driving 5hours on top of that, I went and complained to Travis. He offered to have someone come and clean, but by that time , it was too late. My husband had to get some office work done, daughter and son in law coming and going, I had already spent a good 45 minutes cleaning. And who wants cleaners coming in the evening , if there were any ? It should have all been done before we got there. Nothing else was offered. No other room, no checked with us the following day. No complimentary bottle of wine( it is a winery) we were not impressed. I have travelled to many parts of the world, I have never had such a dirty hotel suite ever. It obviously hadn't been cleaned properly in weeks .
We ate at the restaurant once, ordered a salmon and crab dish, no crab , bread came after we had finished. Not the end of the world, but there were only four tables with people seated.
I filled out a survey, the manager 's response thank you , I will let the proper people know . Well after spending over $700 , that's all I got !!!!its a beautiful location , but I will never go back. I think the management is very poor and they really don't care. Oh yes, if you end up going to a wedding or a party on the roof deck, don't wear high heels. The flooring is all slotted, so your heels will slide into the slots.

Room Tip: Go somewhere else. Why pay for poor service and uncleanliness
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  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike C, General Manager at Spirit Ridge Vineyard Resort & Spa, responded to this review, September 23, 2013
Hello Nancey
Thank you for taking the time to join Trip Advisor and share your experience at our Property.
I am very sorry to hear that you did not enjoy your time with us and would like to further discuss this at your convenience if granted the opportunity.
I can be reached at (250)495-5445 ext. 5058.
Thank you
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Vancouver
Top Contributor
109 reviews 109 reviews
11 hotel reviews
Reviews in 32 cities Reviews in 32 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed September 20, 2013

We started out our four night stay in a private condo which ended up being the Bates Motel. We left after the second night and came to Spirit Ridge for the remaining two nights - soooooooo glad we did - wished we'd stayed here all four nights.

Rooms are bit pricey but very beautiful - pay the extra $10/night for the lake/vineyard view. We had a one bedroom unit with a full kitchen. Hubby had a massage at the spa and I had a manicure - both very good.

Lunch at Mica Restaurant was delicious. Hubby said it was THE best burger he's ever had. I had the grilled veggie salad with a side of candied salmon. Would forego the salmon next time - tasty but overpowering.

Went back for dinner the next night and it was even better. We had a glass of wine on the patio at sunset then moved in for dinner. Warm cured olives to start were so good but enough for three or four to share. Hubby decided on the charcuterie platter as a main entree which is listed under sharing plates. For sharing it was - he ate and ate and it looked like he barely made a dent. I had the steelhead salmon with gnocchi which tasted incredible but was unfortunately lukewarm at best. Only downside was the bread selection which is minimal and I thought pricey - it was advertised as rosemary flatbread but it was just regular bread sliced, toasted and sprinkled with rosemary - for $7 very expensive.

Wine selection is pretty good and the service at lunch and dinner was exceptional. Can't wait to come back.

Room Tip: Pay the extra bit for a vineyard view instead of mountain view.
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike C, General Manager at Spirit Ridge Vineyard Resort & Spa, responded to this review, September 21, 2013
Hello TravelBug
Thank you so much for writing this amazing review of our property.
I'll be certain to pass along your feedback to both Mica Restaurant as well as Solterra Spa.
We look forward to having you back with us for a longer and just as enjoyable stay in the near future. Please ask about our repeat guest rate when booking your next holiday with us.
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Fonthill, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 19, 2013

found this resort by using Trip Advisor. it was not a disappointment.
their website actually advertised their rooms to be more than what we were priced when we check in - bonus!
they have 2 outdoor pools with 2 outdoor hot tubs and a beach. the beach is a far walk - i believe they have a golf-cart like shuttle to the beach (didn't take it, only saw it parked outside the lobby once) we didn't go to the beach due to the distance
we did hang out by the pools all weekend. we ordered pizza and brought our own drinks down!
it was really as if we were in a hot country!
their buffet style breakfast had sooo many fruit flies/flies circulating it - we decided to go eat in town
other than that, AWESOME stay!

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike C, General Manager at Spirit Ridge Vineyard Resort & Spa, responded to this review, September 20, 2013
Hello and thank you for taking the time to post this review.
We are so happy to hear that you enjoyed your stay with us this summer and yes, we do have an electric shuttle that runs our guests down to our beach every hour.
Sorry to hear about the fruit flies at breakfast as this is always a challenge this time of year in the Okanagan. Please come back to see us again soon. Don't forget to ask about our repeat guest rate.
Thanks again!
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Peterborough, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed September 15, 2013

My wife and loved this place. The rooms are amazing and the restaurant is top drawer. We also enjoyed the golf course. It is also located to other golf course and of course many winery's. a unit was so quite and very dark at night which was great for sleeping.

Room Tip: We loved our corner room with a large balcony
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travis S, Operations Manager at Spirit Ridge Vineyard Resort & Spa, responded to this review, September 16, 2013
Thank you for the great review from your stay with us. I’m very happy to hear that you and your wife enjoyed your time with us. Please be sure to sign up for our Eclub to stay current with our latest news and exciting deals and we look forward to hosting you again soon.
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Additional Information about Spirit Ridge Vineyard Resort & Spa

Address: 1200 Rancher Creek Rd, Osoyoos, British Columbia V0H 1V0, Canada
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > Osoyoos
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Osoyoos
#1 Green Hotel in Osoyoos
#2 Romantic Hotel in Osoyoos
#2 On the Beach Hotel in Osoyoos
#5 Family Hotel in Osoyoos
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Spirit Ridge Vineyard Resort & Spa 4*
Official Description (provided by the hotel):
SNOWBIRDS WELCOME!A true oasis, Spirit Ridge Vineyard Resort & Spa places you in the heart of South Okanagan's rich cultural landscape and wine county in Osoyoos, British Columbia, an area know as "Napa of the North". Surrounded by dramatic sun-drenched landscapes, miles of vineyards and views to Lake Osoyoos' warm, blue waters, Spirit Ridge's vacation rentals are within reach of desert golf, luxurious spa experiences and unique cultural opportunities at the cultural centre. ... more   less 
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Also Known As:
Spirit Ridge Vineyard Resort And Spa
Spirit Ridge Vineyard Hotel Osoyoos
Spirit Ridge Vineyard Osoyoos
Spirit Ridge Osoyoos

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