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“Poor Customer Service & Inadequate Facility” 1 of 5 stars
Review of The Highland Inn

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The Highland Inn
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5912 Main Street, Osoyoos, British Columbia V0H 1V3, Canada   |  
Hotel amenities
Ranked #13 of 17 Osoyoos B&B and Inns
1 review
2 helpful votes 2 helpful votes
“Poor Customer Service & Inadequate Facility”
1 of 5 stars Reviewed September 27, 2011

Wet bedding. Bathtub/shower taps did not work. No slip mat for tub. Cold water. No matfor bathroom floor, no face clothes or hand towels. Floor was ceramic tiles with deep grooves (very inadequate for person with disability) and portion of floor was boarded over. No cover over air conditioner. Mildew smell. Old coffee only at desk, none in room. Paid for two nights up front. They refused to credit second night so stay here cost me $244.40 from 9:30 pm to 8 am. We were treated rudely. They were dishonest.

Room Tip: I would recommend you do not stay here. Book advance at reputable hotels such as Best Western, Holid...
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  • Stayed July 2011, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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5 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Additional Information about The Highland Inn

Address: 5912 Main Street, Osoyoos, British Columbia V0H 1V3, Canada
Location: Canada > British Columbia > Okanagan Valley > Osoyoos
Hotel Style:
Ranked #13 of 17 B&Bs / Inns in Osoyoos

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