We have stayed here for several years due to the great location, even though the hotel has had ongoing issues. They screwed up the reservation despite sending us a confirmation letter. This year was horrible, the rooms were filthy, the bedroom door had a hole punched in it, the grounds were dirty, beach longers broken, the patio was cracked and the stairs were pulling away from the patio, garbage was left on the lawn, We were awoken in the night by a group of men yelling, swearing, intoxicated, and the smell of drugs wafting down on our suite. Manager Ravi failed to address the issues despite it being brought to his attention. We asked to speak with the GM he has never returned our repeated requests. Holiday inn franchise managment has done its best to assist and they apologize on behalf of the Holiday Inn Save your money book somewhere else because this hotel management team does not care. The town is so busy they don't have to worry about cleanliness, service, manners, or honesty.
- Official Description (provided by the hotel):
- One of the Finest Lakeside Hotels in British Columbia Let us offer you a warm welcome to the Holiday Inn Hotel & Suites Osoyoos, located on Canada's warmest lake in the South Okanagan town of Osoyoos. With our prime location by one of the busiest Canada / US border crossings and at the junction of two major highways #3 & 97, this is the perfect spot for business travelers. With all of the traffic coming through, guests can take advantage of many business opportunities in town. This lakeside Holiday Inn has some of the best options for meeting venues, including two restaurants, boardroom, lounge and spacious patio. Located on a peninsula, our Holiday Inn Hotel offers views of Lake Osoyoos from every room. In keeping with the resort theme, we have our own private beach and marina, offering boat rentals (canoes, kayaks, ski boats and more), moorage, fuel and access to many water sports like parasailing. Nearby there are many world-class wineries, golf courses and plenty of good skiing. Leisure travelers will not be short of ideas for their exciting Osoyoos vacations. Our Osoyoos hotel's amenities include an indoor pool, Health & Fitness Centre with hot tub, business services and barbecue areas. With great lake views, our restaurants are rated among the best dining in the South Okanagan area. Whether in town on Osoyoos vacations or business trips, guests will find that the Holiday Inn has everything they are looking for and more. ... more less
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- Also Known As:
- Holiday Inn Hotel And Suites
- Holiday Inn Hotel Osoyoos
- Holiday Inn Osoyoos
- Osoyoos Holiday Inn