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Reviewed June 17, 2015

Very nice with great amenities including a large indoor pool and a good restaurant. It was very centrally located in Cornwall. The only drawback is the lack of an elevator if you are placed on the second floor. Staff at the front desk and in the restaurant were very helpful and friendly.

Room tip: No elevator to second floor
Date of stay: June 2015
  • Trip type: Traveled solo
    • Location
    • Sleep Quality
    • Service
Thank cjleo44
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 16, 2015

As we walked into the Executive Suite, we were impressed by the size, the lovely decor, and all the amenities. The king size bed was the most comfortable we've ever slept in! The pillows were amazing and the white linens were exquisite. There was a large jetted tub and a separate shower in the immaculate bathroom. After celebrating our son's wedding in the St. Lawrence room, we were happy to be able to relax and enjoy such a fabulous suite. Speaking of which, the banquet staff prepared and served an amazing dinner and late lunch, and were very accommodating. Thank you for making our family celebration perfect!

Date of stay: June 2015
Trip type: Traveled with family
Thank Judy L R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 7, 2015

I would request a ground floor room if you pack heavy or go on long trips there was no elevator.
The Beds are extremely uncomfortable but housekeeping / front desk was very helpful with getting me a mattress pad, extra duvet.
Hotel was very busy when i check in, couldn't change room to ground floor or to move away from co worker.

Room tip: ground floor
Date of stay: June 2015
  • Trip type: Traveled on business
    • Value
    • Sleep Quality
Thank Ama C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 26, 2015

We thought it deserved 3 stars because it was relatively cheap, the bedding was good, the beds were comfortable and breakfast was included.
My youngest daughter has been learning about fire safety at school so when we arrived she picked up the room information and flicked through to the section on fire safety. There was no information, just a scribbled sheet of paper where someone had been doodling. We went to the front desk to show them. A short while later, a new folder of room information was sent to our room, and we opened it and the section on fire safety was empty. When we let the front desk know, they explained they had recently updated their fire safety policies - but must have forgotten to include the information in the folders which were in the hotel rooms! If you are going to have a section headed 'Fire Safety', I feel it would be useful to have something in it - otherwise it gives the impression the hotel doesn't really care. There was also no information on the section called 'Local Area' and 'Things to do'...
The corridors were shabby, carpets were worn, the bathroom was not particularly clean...
So, it was probably fine for a night... unless you have a young daughter interested in fire safety!

Date of stay: May 2015
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
Thank hobozo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 25, 2015

The hotel is very central, at a major intersection, but set back from the street and surrounded by lawn and trees, so it seems very quiet. Check in was friendly and efficient, and we were pleasantly surprised at how beautiful the room was. I think it has had a major renovation, as the decor is modern and bright. The bathroom is huge, and includes a long vanity with plenty of space for your toiletries on a shelf below the sink. I should also mention that this is one of the best showers I have ever had in a hotel - LOTS of water pressure!! The beds are very comfortable, and when I requested a thinner pillow, the housemaid came to the room within 2 minutes! The rate includes a complimentary breakfast consisting of two hot dishes as well as baked goods, toast, cereal, yogurt, fresh fruit, coffee, tea, juice - everything you need for a nutritious start to the day. All of this for a very reasonable price! We even had dinner one night at the hotel restaurant, and it was very good.

Date of stay: May 2015
  • Trip type: Traveled with friends
    • Value
    • Cleanliness
    • Service
Thank FoxT
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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